CRM Executive

Alumze

2 years

1 - 0 Lacs

visakhapatnam andhra pradesh

Posted:11 hours ago| Platform: SimplyHired logo

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Skills Required

crm software b.sc microsoft office bachelor's degree organizational skills computer skills business administration in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description – CRM Executive / CRM Assistant

We are looking for a proactive and customer-focused CRM Executive to manage customer interactions, maintain CRM data, and support smooth coordination between teams. The ideal candidate should be organized, communicative, and comfortable handling client queries.

Key Responsibilities:

Manage and update customer information in the CRM system
Handle inbound and outbound customer communication (calls, emails, messages)
Resolve customer queries and ensure timely follow-ups
Coordinate with sales, support, and operations teams for customer requirements
Track customer interactions and prepare daily/weekly reports
Assist in customer onboarding and documentation
Maintain high levels of customer satisfaction and service quality

Skills & Qualifications:

Any degree (preferred: BBA/B.Com/B.Sc)
Good communication and interpersonal skills
Basic computer knowledge (MS Office, CRM tools)
Strong follow-up and organizational skills
Ability to handle customer concerns calmly and professionally

Experience: Fresher or 0–2 years (Both can apply)

Job Type: Full-time

Pay: ₹11,300.84 - ₹21,129.49 per month

Work Location: In person

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