2 - 4 years

3 - 0 Lacs

Posted:1 week ago| Platform: SimplyHired logo

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Job Type

Full Time

Job Description

Position: CRM Executive
Location: Vaishali Nagar, Jaipur
Experience: 2-4 years

Key Responsibilities:

  • Handle customer queries, complaints, and feedback with professionalism and empathy.
  • Communicate clearly and effectively—both verbally and in writing.
  • Prioritize and manage multiple tasks efficiently based on urgency and importance.
  • Provide timely resolutions by thinking on your feet and staying solution-focused.
  • Maintain accurate records and reports using MS Office tools (Excel, Word).

Key Requirements:

  • Excellent verbal and written communication skills.
  • Strong problem-solving and interpersonal skills.
  • Proficiency in MS Office (Excel & Word).
  • Ability to handle complaints tactfully and maintain a calm demeanor under pressure.
  • Quick thinking and adaptability in fast-paced environments.

Job Types: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift

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