Crm Executive

Aaransh Realtors

1 - 5 years

4 - 7 Lacs

surat

Posted:None| Platform:

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Skills Required

crm management customer relationship client development customer acquisition

Work Mode

Work from Office

Job Type

Full Time

Job Description

CRM Executive

Role & responsibilities

Serve as the primary point of contact for clients after deal closure.
Manage and maintain client records, follow-up schedules, and communication logs in CRM software.
Coordinate with sales, legal, operations, and documentation teams to ensure smooth leasing/transaction processes.
Address client inquiries, resolve concerns, and ensure high customer satisfaction.
Maintain regular follow-up with clients regarding property visits, documentation, agreements, payments, etc.
Prepare and share reports on client status, pending documentation, and feedback.
Assist in coordinating property handovers, key collections, and final inspections.

Support in post-sales services and relationship management initiatives

Preferred candidate profile

Graduate in any discipline (BBA, B.Com, or Real Estate certification is a plus).
1-3 years of CRM or client servicing experience in Real Estate, Property Management, or related sectors.
Strong command over written and verbal communication (English preferred).
Proficient in MS Office (Word, Excel, Outlook); experience with CRM software is an advantage.
Excellent interpersonal skills and client-handling experience.
Ability to multitask, stay organized, and work under timelines.
A professional, customer-first attitude with problem-solving ability.

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