CRM Architect

As a CRM Architect at the Digital Hub India Team, you will play a crucial role in leading a team of IT professionals to deliver high-quality, scalable technology solutions that meet business needs. Your responsibilities will include: - Working closely with key stakeholders to map business processes and create custom solutions across various CRM products such as Sales and Service cloud, Marketing cloud, and Data cloud. - Designing and implementing scalable CRM solutions tailored to specific business requirements. - Collaborating with stakeholders to gather and analyze business requirements and translating them into technical specifications. - Leading the technical design and architecture of Salesforce and other CRM implementations, including custom development and integrations with third-party applications. - Providing guidance and support to development teams throughout the implementation lifecycle. - Conducting code reviews and recommending solutions that optimize performance and functionality. - Facilitating workshops and training sessions for end-users to ensure successful adoption of Sales and Marketing solutions. - Assisting in troubleshooting and resolving technical issues related to Salesforce and other CRM applications. To qualify for this role, you should have: - Bachelor's degree in computer science or a related field; a Master's degree is desired. - 7+ years of professional experience in software architecture or senior software engineering capacity at an enterprise scale. - Deep understanding of Salesforce Sales, Service, Experience Clouds, Event Monitoring, and Marketing Cloud. - Proven experience as a Salesforce Solutions Architect or in a similar role. - Familiarity with integration tools and APIs (e.g., REST/SOAP). - Excellent problem-solving skills and attention to detail. - Strong communication and interpersonal skills to interact effectively with clients and team members. - Ability to work independently and manage multiple projects simultaneously. - Experience in managing large-scale, cross-functional projects or services is preferred. Please note that the job description was referenced from hirist.tech.,