CRM Admin

As a CRM Specialist at our company, you will play a crucial role in managing and optimizing CRM systems to ensure smooth operations and enhance customer relationships. Your responsibilities will include: - Managing and maintaining CRM systems for optimal performance and reliability. - Coordinating with teams to automate workflows and improve process efficiencies. - Generating and analyzing reports to support data-driven decision-making for business operations. - Integrating various systems with CRM platforms to streamline business processes. - Providing exceptional customer support to enhance client satisfaction. - Leading the CRM team in developing strategies to improve customer experience and retention. - Addressing technical issues promptly through effective troubleshooting methods. - Collaborating with cross-functional teams to implement CRM solutions aligning with business objectives. Qualifications and Skills: - Proven ability to generate detailed and insightful reports for decision-making. - Hands-on experience in automating workflows and increasing productivity. - Expertise in integrating systems for seamless data flow and enhanced functionality. - Strong customer support skills to resolve inquiries efficiently. - Excellent troubleshooting skills to identify and resolve technical challenges. - Demonstrated leadership skills in guiding teams towards CRM goals. - Proficiency in using CRM tools to manage customer relationships effectively. - Excellent communication skills for clear interaction with team members and stakeholders. In addition to the challenging role, you will be entitled to benefits such as health insurance, paid sick time, and provident fund. The work schedule includes day and morning shifts, with a yearly bonus. The work location is in-person. Feel free to reach out to the employer at +91 8925939177 for further details. The application deadline is 07/05/2025, and the expected start date is 08/05/2025.,