Credit Support - Senior Team Member

As a Credit Support Specialist III Senior Team Member, you play a pivotal role within our Loans group, engaging with various facets of banking operations. Your contributions are integral to our team's success, ensuring efficiency and excellence in our banking office. **Key Responsibilities:** - Adhere to established QUALITY & QUANTITY SLAs. - Comply 100% with process-related policies, guidelines, and controls. - Support the secondary trading desk with trade booking and settlements. - Liaise with internal departments and external contacts, including Borrowers and Banks. - Ensure timely follow-ups with agents/customers for missing notifications. - Complete all funding within SLAs on the same day. - Serve as the SME and first internal POC for process-related queries. - Act as the first escalation point for process-related issues. - Maintain attention to detail to ensure accurate document processing. - Identify and implement process changes to enhance productivity and efficiency. **Qualifications Required:** - Hold a Bachelor's degree in Finance or related field, or possess equivalent work experience. - Minimum 6 months of experience in the Financial Services industry with a proven track record. - Understand business financial statements, cash flow capacity, and loans across various industries. - Exhibit strong research, analytical, and comprehension skills for analyzing large data sets. - Manage clients effectively, build partnerships, and handle multiple stakeholders simultaneously. - Utilize effective time management and prioritization skills to meet business objectives. - Communicate effectively and work independently on multiple assignments with strong interpersonal skills. In addition to the above requirements, preferred qualifications and skills include: - Building relationships with clients, internal partners, and peers effectively. - Recognizing issues or problems that require escalation. - Demonstrating strong domain learning and interpersonal communication skills. - Applying analytical thinking and problem-solving skills. - Possessing knowledge of product lifecycle and area product management.,