Credit Support - Senior Team Member

As a Credit Support Specialist III at our company, you will play a crucial role as a Senior Team Member in our Loans group. Your responsibilities will involve engaging with various aspects of banking operations to drive success and efficiency in our banking office. Here is a breakdown of what will be expected from you: - Adhere to established QUALITY & QUANTITY SLAs. - Comply 100% with process-related policies, guidelines, and controls. - Support the secondary trading desk with trade booking and settlements. - Liaise with internal departments and external contacts, including Borrowers and Banks. - Ensure timely follow-ups with agents/customers for missing notifications. - Complete all funding within SLAs on the same day. - Serve as the SME and first internal POC for process-related queries. - Act as the first escalation point for process-related issues. - Maintain attention to detail to ensure accurate document processing. - Identify and implement process changes to enhance productivity and efficiency. Qualifications Required: - Hold a Bachelor's degree in Finance or related field, or possess equivalent work experience. - Minimum 6 months of experience in the Financial Services industry with a proven track record. - Understand business financial statements, cash flow capacity, and loans across various industries. - Exhibit strong research, analytical, and comprehension skills for analyzing large data sets. - Manage clients effectively, build partnerships, and handle multiple stakeholders simultaneously. - Utilize effective time management and prioritization skills to meet business objectives. - Communicate effectively and work independently on multiple assignments with strong interpersonal skills. In addition to the required qualifications, the following preferred qualifications, skills, and capabilities are desired: - Build relationships with clients, internal partners, and peers effectively. - Recognize issues or problems that require escalation. - Demonstrate strong domain learning and interpersonal communication skills. - Apply analytical thinking and problem-solving skills. - Possess knowledge of product lifecycle and area product management.,