Credit Initiation Team Lead

The Credit Initiation Team Lead position involves assessing the ability of individuals, companies, and institutions to meet loan demands. In coordination with the Operations - Services team, you will determine the level of credit that can be granted without undue risk to minimize threats to the company. As a team leader, you will allocate work to credit initiation specialists, supervise tasks, and provide training and coaching. You will utilize your credit knowledge and signing authority to manage exceptions effectively. Ensuring the integrity and confidentiality of customer documentation and information within computerized systems will be a key responsibility. You will interpret procedures and policies to guide support staff in resolving complex problems and maintain the quality of tasks and services provided by the team. To excel in this role, you must apply technical and professional principles, exchange information concisely, and be sensitive to audience diversity. Meeting client needs while delivering an exceptional client experience is crucial and will be measured by specific metrics. When making business decisions, you should appropriately assess risk and prioritize the firm's reputation. Compliance with applicable laws, rules, and regulations is essential, as well as demonstrating sound ethical judgment and transparency in managing and reporting control issues. Qualifications for this position include relevant experience in a related role, a fundamental understanding of procedures and concepts within your technical area, and the ability to communicate clearly and concisely, both in writing and verbally. A Bachelors degree, University degree, or equivalent experience is required. If you require a reasonable accommodation due to a disability when using our search tools or applying for a career opportunity, please review the Accessibility at Citi information. Additionally, you can refer to Citi's EEO Policy Statement and the Know Your Rights poster for more details.,