Credit Initiation Team Lead

The Credit Initiation Team Lead position involves assisting in evaluating the creditworthiness of individuals, companies, and institutions to determine suitable credit terms and minimize risks to the company. As a team leader, you will allocate work to credit initiation specialists, provide training and coaching, and ensure the quality of services. It is crucial to maintain the integrity and confidentiality of customer documentation while upholding technical and professional standards. Your responsibilities will include interpreting procedures and policies, guiding support staff in resolving complex issues, and exchanging information effectively with diverse audiences. It is essential to assess risks accurately in business decisions, prioritizing the firm's reputation and compliance with laws and regulations. Upholding ethical standards, accountability, and transparency are key aspects of this role. To qualify for this position, you should have relevant experience in a similar role, a fundamental understanding of credit initiation procedures, and excellent written and verbal communication skills. A Bachelor's degree or equivalent experience is required. This role falls under the Operations - Services job family, specifically in Credit Initiation. It is a full-time position that requires clear communication, strong leadership skills, and a commitment to maintaining high standards of service. If you need assistance due to a disability, accommodations are available for using our search tools or applying for a career opportunity. For further details on Citi's Equal Employment Opportunity Policy and your rights, please refer to the provided resources.,