We're looking for a credit control specialist that can assist in the accurate and efficient cash collection for the entire ION Group. Specifically, we're looking for someone with strong analytical skills, attention to detail, good business acumen for problem solving and the ability to priorities a demanding workload. This role will collaborate with the internal commercial, legal, tax and billing teams as well as with senior management. We are a rapidly expanding company which means you must be comfortable working in fast paced atmosphere where juggling numerous priorities and deadlines is the norm.

Your duties and responsibilities

Taking complete ownership of assigned customer base by closely monitoring the aged debts
Meeting the monthly debt collection target of assigned customer base
Following up with our clients via emails and phone calls to ensure customers adhere to their agreed payment terms with a minimum follow up target of 100 follow up mails per day
Become escalation point for all high risk or over trading customers whilst recommending appropriate action to be taken
Work closely with the other teams and senior management to resolve queries in an accurate, timely manner
Recommending improvements to credit control policies, processes and procedures
Supporting audit requests and ad hoc reporting tasks as and when required.
Reconcile and post all client receipts with zero tolerance to unidentified receipts at month end.

Your skills, experience, and qualifications

High level of multitasking and numerical ability.
Team oriented and ability to own the responsibilities independently.
Ability to reconcile complex accounts
Ability to work under strict deadlines
Superior attention to detail
Proficiency in excel-
Desired: experience using Microsoft 365, Netsuite and Salesforce.

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Credit Controller