CRE

JOB DESCRIPTION

• Handle incoming calls, messages, and inquiries from customers and provide prompt assistance.
• Make outbound calls for lead follow-ups, appointment confirmations, and feedback collection.
• Schedule and coordinate client appointments with relevant departments or branches.
• Maintain accurate records of calls, leads, and client details
• Resolve customer queries or escalate them to the concerned department when necessary.
• Promote company services and offers during customer interactions.
• Ensure high levels of customer satisfaction and maintain professional communication standards.
• Collaborate with the sales and marketing teams for lead management and conversion.
• Prepare daily and weekly reports on call activities and performance metrics.

Experience - 1-2 years in Call centers /Relevant field

Contact -9072349800

[email protected]

Job Type: Full-time

Work Location: In person

Speak with the employer
+91 9072349800