Counter Sales

About US: JUST IN TIME is India’s leading retailer of global watch brands. We strive to provide all kinds of watches, from classic to the latest designs. As the authorised retailer of more than 40 international brands, we sell authentic products with warranties. JUST IN TIME has an amazing collection that showcases timeless design and innovation. We take steps to offer the best timepieces to our customers. JUST IN TIME has over 55 plus stores across India to offer the best daily wear, luxurious, fashionable, and smartwatches.

Outline of the Job

We are looking for a Retail Sales Executive to provide excellent customer service and sales for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

· Greet and direct customers

· Provide accurate information (e.g. product features, pricing and after-sales services)

· Answer customers’ questions about specific products/services

· Conduct price and feature comparisons to facilitate purchasing

· Cross-sell products

· Ensure racks are properly displayed and fully stocked

· Manage returns of merchandise

· Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)

· Inform customers about discounts and special offers

· Provide customer feedback to the Store Manager

· Stay up-to-date with new products/services

Requirements and skills

· Proven work experience as a Retail Sales Representative, Sales Associate or similar role

· Understanding of the retail sales process

· Familiarity with consumer behaviour principles

· Basic math skills

· Excellent communication skills, capable of building trusting relationships

· Ability to perform in fast-paced environments

· Preference to candidates from watch industry, Luxury sector or Jewellery

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Work Location: In person