Counselor

Job Description

- Go through the patient prescription and depending on the advice start the counselling. - Show the presentation and explain the steps of the procedure/surgery. - Confirm with the patient on his/her willingness to go ahead with the surgery/procedure. - On confirmation check the type of patient( Cash,TPA, Panel). - Depending on the type of patient explain FAB(Features Advantage Benefits) of the products to be used for the procedure/ surgery, and seek the consent from the patient for the same. - Provide the estimate to cash patients and patients wanting to upgrade. - Give the list of documents required for credit billing. - Complete the IPD file. - Enter the details in HMIS. - Generate the pre OP instructions ,explain the same to the patients. - Direct the patient for PAC (pre anaesthetic checkup) - Get the prescription and estimate countersign by patients as a confirmation that the patient has understood the same. - Keep a copy of doctor prescription and pre operative instructions in the IPD file. - For credit patients following steps to be followed: - A. submission of documents/asking the patient to get permission/intimating the panel/ getting permission. - Direct the patient to billing for advance/ verification of documentation. - Book the patient for the relevant surgeon. - Directing patient for further investigations/ clearances as per requirement. - To raise requisitions to stores on daily basis. - Preparation of OT list one day prior to the surgery simultaneously coordinate with optometrist to confirm the surgical requirements. - Coordinate with OT incharge and centre manager and call the patient for confirmation of surgery time. - Handling any other patient queries. - Forwarding the OT list to all relevant departments. Interested candidates can send there cv at TA@sharpsight.in Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person