Counselor

Location: Harmu, Ranchi

As a Counselor, you will be responsible for building relationships with potential learners and converting them into paying customers for the courses.

Responsibilities

• Cold call and qualify potential leads from a designated target audience.
• Understand learner needs and recommend suitable courses from our portfolio.
• Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW courses.
• Negotiate effectively and address customer concerns to secure enrollments.
• Build strong relationships with potential learners and nurture leads for future conversions.
• Maintain accurate records of calls, interactions, and progress of individual and team targets.
• Contribute to the continuous improvement of sales processes and strategies.

Qualifications

• Proven experience in B2C sales, preferably in the education sector.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.
• Strong problem-solving and consultative selling skills.
• Ability to identify and overcome objections confidently.
• Time-management skills and the ability to work independently and as part of a team.
• Target-oriented and motivated to achieve success.