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7.0 - 10.0 years
4 - 8 Lacs
Pune
Work from Office
Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Avaloq Wealth Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Bachelors Degree in Engineering or Technology Summary :As a Business Analyst for Avaloq Wealth, you will be responsible for analyzing an organization and designing its processes and systems, assessing the business model and its integration with technology. Your typical day will involve researching, gathering, and synthesizing information to assess the current state, identify customer requirements, and define the future state and/or business solution. Roles & Responsibilities: Work directly with client on gathering requirements, perform Impact Analysis, Solution Design and Implement the system requirements in Avaloq Core system Sound knowledge of core banking system, payments, accounting and regulatory requirements Sound knowledge on Avaloq Core banking products and modules Work with developers, functional and the QA team to make sure that the configuration and custom components meet application requirements Participate in code reviews and quality reviews to ensure traceability of the designs to the requirements Prepare Impact Analysis, Solution Design, Handover Documents and present to the clients Design, Build and Configure applications to meet business process and application requirements Professional & Technical Skills: Must have Skills:Avaloq Core Good to Have Skills:Knowledge of other core-banking product in the market like T24, Finacle Good knowledge of the following Tools Confluence, JIRA PL-SQL Unix HP QC Good Communication Skills Great Team Player Flexible to work in shifts and relocation Additional Information: The candidate should have a minimum of 7.5 years of experience in Avaloq Wealth. The ideal candidate will possess a strong educational background in Business Architecture, Business Analysis, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Pune office.QualificationsBachelors Degree in Engineering or Technology
Posted 1 month ago
0.0 - 1.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Procure to Pay - Invoice Processing Designation: Procure to Pay Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.I would focus on ensuring smooth operations within the Accounts Payable team by performing tasks like checking, processing, and paying vendor invoices in a timely manner. Would also support the team with training and coaching new associates while maintaining adherence to SLAs and timelines. boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors. What are we looking for Problem-solving skillsAbility to work well in a teamCommitment to qualityStrong analytical skillsAbility to handle disputesLooking for an opportunity to work in a dynamic and challenging environment where I can utilize my skills in accounts payable and accountingIt would be a value add if proficient in advanced MS-Office skills, particularly in Excel, as this allows to efficiently organize, analyze, and present data, ensuring accuracy in financial reporting and reconciliation. Additionally, proficiency in SAP/Oracle is a significant asset, as these systems are essential for generating accurate reports, processing vendor invoices, and performing account reconciliations. Being skilled in SAP/Oracle would enable me to streamline workflows and maintain high standards of quality assurance. Moreover, strong communication skills, both oral and written, would be an added value, allowing me to effectively interact with vendors, internal stakeholders, and team members, ensuring clarity and resolution of issues. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shiftsThe opening is in Accounts payable team where vendor Invoices will have to be checked, processed & paid.Non-Voice profile for Accounts Payable core accounting, however need to represent team on calls with client on adhoc basisHandling email queries from vendors & internal stakeholdersGetting the clarifications resolved from vendors & internal stakeholders by writing mails or taking calls with themPreparing the account or vendor reconciliations / resolving the open items coming in account reconciliationsPerform controls as per the agreed design and timelinesGenerate adhoc or regular reports from SAP as per the agreed processQuality Assurance thorough review the work completed by associates, capture errors and take corrective actionsAdhere to client SLAs (Service Level Agreements) and timelines.Train, coach and guide New Associates and AssociatesSupport client / IT with T&E domain knowledge during migration or new project deploymentAble to do AP Accruals & Account Recs independentlyShould be well versed with GRIR account clearing, debit balance clearing etc. Should support Internal / external audit requirements Qualification Any Graduation
Posted 1 month ago
10.0 - 16.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Roles and Responsibilities General Financial Management Ensure financial statements comply with local and international accounting standards (GAAP/IFRS). Submit accurate financial reports to Head Office, banks, and investors in a timely manner. Monitor and manage cash flows to optimize utilization and ensure continuous liquidity. Prepare and review all tax declarations (e.g., VAT, CIT, etc.) and ensure timely submission to relevant authorities. Maintain proper documentation and filing systems in line with legal and company requirements. Coordinate with external auditors and facilitate audit processes to ensure timely issuance of audited financial statements in line with Group timelines. Liaise with banking institutions to facilitate and streamline financial transactions. Provide support in various finance-related administrative and operational tasks as needed. Accounts Receivables (AR) Supervise weekly reconciliation of Accounts Receivables. Analyze AR reports at the end of each week to identify outstanding balances, delays, and trends. Submit AR reports with detailed comments and insights to the Accounting Head at the start of each week. Ensure timely invoicing of completed jobs in coordination with the Projects team. Accounts Payables (AP) Supervise weekly reconciliation of Accounts Payables. Analyze AP reports at the end of each week to ensure accuracy and timely payments. Submit AP reports with comments and variance analysis to the Accounting Head at the beginning of each week. Fixed Assets (FA) Oversee weekly reconciliation of Fixed Assets. Analyze Fixed Asset reports for acquisitions, disposals, and depreciation trends. Submit FA reports with detailed comments to the Accounting Head at the beginning of each week. Treasury Management Collaborate with the Accounting Head to apply the appropriate monthly exchange rate in the system. Supervise weekly bank reconciliations and ensure accuracy of cash and bank balances. Analyze treasury reports for liquidity status and fund allocation at the end of each week. Submit treasury reports with commentary to the Accounting Head at the start of each week. Payroll Administration Process and record employee salaries, benefits, and other compensation in coordination with the People Operations department. Ensure accurate reconciliation of payroll transactions with the general ledger. Manage and process employee loans and advances, ensuring proper tracking and documentation. Income Statement / Profit & Loss (P&L) Ensure accurate journal entries and classification of revenue and expense accounts in the Profit & Loss statement. Analyze profit margins and compare them against budget or forecasts, identifying variances and trends.
Posted 1 month ago
8.0 - 12.0 years
8 - 12 Lacs
Bengaluru
Work from Office
PoweThe Finance Officer is responsible for managing core financial reporting functions, ensuring accurate and timely accounting of receivables, payables, inventory, fixed assets, treasury operations, and compliance with local regulatory frameworks. The role supports the Accounting Manager in maintaining financial integrity, optimizing internal processes, and ensuring regulatory compliance. Key Responsibilities: Financial Reporting Ensure real-time accounting entries in the ERP system (e.g., Microsoft Dynamics GP). Maintain accurate and up-to-date financial records in compliance with company policies and accounting standards (GAAP/IFRS). Assist with the preparation of financial statements and internal management reports. Accounts Receivables & Payables Prepare and submit reconciled Accounts Receivable (AR) and Accounts Payable (AP) aging reports weekly to the Accounting Manager. Reconcile Accounts Payable on a weekly basis. Process invoices and related documentation accurately in the accounting software. Monitor and ensure timely submission of client invoices as per project milestones. Follow up with departments to ensure acceptance and approval of client invoices. Track and report advances (employee/project) and ensure timely closures on a weekly basis. Facilitate timely collection and processing of subcontractor payments in line with company policy. Taxation & Compliance Prepare and submit VAT and other statutory tax computations monthly to relevant tax authorities. Ensure compliance with internal financial controls and external regulatory requirements. Inventory Management Conduct monthly reconciliation of inventory and consumables. Collaborate with the P&L section to ensure accurate reflection of inventory in financial records. Operating Expenditures (OPEX) Verify and process monthly payroll before month-end. Reconcile monthly accounting provisions and accruals to ensure proper financial reporting. Fixed Assets Maintain and update the Fixed Asset Register in real time. Submit updated register to the Accounting Manager on a monthly basis. Ensure accurate accounting of asset purchases and disposals in line with company policy. Treasury Management Perform daily reconciliation of bank and cash balances. Submit weekly cash and bank reconciliation reports to Group Finance. Provide weekly Treasury Reports to the Accounting Manager. Related Party Transactions Manage intercompany transactions and ensure timely reconciliation of related party balances. Audit & Regulatory Compliance Support the Accounting Manager during internal and external audits. Ensure all financial activities are in accordance with local GAAP/IFRS. Assist in ensuring compliance with local laws, tax regulations, and audit requirements. General Responsibilities: Ensure adherence to company policies and internal financial procedures. Foster cooperative communication and coordination with internal teams and stakeholders. Continuously seek process improvements and promote financial best practices. Maintain high standards of integrity, confidentiality, and accountability.
Posted 1 month ago
3.0 - 5.0 years
4 - 7 Lacs
Ghaziabad
Work from Office
Seeking professional to support accounting delivery across multiple workstreams within the NetSuite ERP environment. The role includes in R2R, AP, AR, Payroll Accounting, and MIS Reporting, aligned with global delivery and compliance frameworks. Required Candidate profile 2–4 years of experience in core accounting or finance ops Sound understanding of accounting standards and reporting principles Proficiency with NetSuite ERP
Posted 1 month ago
5.0 - 8.0 years
4 - 9 Lacs
Hyderabad
Work from Office
*Opening For Private Equity* *Location* : Hyderabad *Timings* : Us shift, Night shift, WFO *Qualification* : Graduate *Notice Period* : Immediate joiner to 1Month *Exp* : 4yrs to 10yrs *Position:* SME: 4lpa to 9.5 lpa, Exp: 4+yrs *Skills:* 1. Minimum 4+yrs of experience in Real Estate Private Equity / Core Private equity, Waterfall Calculation, Fund accounting, Nav Calculation, Capital Markets , Financial Accounting & capital market products . 2. Capital Calls, Capital Distribution, Financial Statements etc *Operational Responsibilities:* Accounting daily Journal entries for cash/bank transactions in accordance with the relevant supporting docs as per agreed quality and turnaround time (TAT) with clients Preparing/accounting for adhoc Fund accounting deliverables like Capital Call, Distributions with accuracy Perform cash/bank reconciliations on a regular basis Prepare financial statements, schedule of investments and portfolio valuations on a quarterly basis Monitor the cash flows to facilitate capital calls and distributions on a regular basis Perform bank accounting reconciliations on a regular basis Hands on experience in preparing and review of monthly, quarterly, bi-annual Financial Statements with supporting documentation. Preparation and review of partner capital statements and waterfall schedules Prepare and review monthly valuations, reconciliations of fund draw downs and distributions, accruals, expenses etc. Prepare and review partner capital activity- capital calls, distributions. Prepare and review various fee calculations eg. Management fee calculations, carried interest allocations in accordance with the Fund documentation. Interested Candidates Contact HR - Best regards, Manish Chauhan HR Executive| Career Guideline Mumbai / Bangalore 9136520859 manish@careerguideline.co.in
Posted 1 month ago
8.0 - 13.0 years
12 - 15 Lacs
Bengaluru
Hybrid
Exciting Part-Time Accounting & Finance Opportunities Await! Are you a skilled Accounting & Finance professional looking for better opportunity? We specialize in Accounting & Finance talent search for corporates across India, and our clients are actively hiring part-time professionals. Whats on Offer? Part-Time & Project-Based Assignments – Flexible work arrangements with attractive terms. Diverse & Interesting Work – Take on roles that challenge and enhance your expertise. Which Roles? Core Accounting Financial Planning & Analysis Audit & Compliance Taxation Treasury MIS Interim Leadership If you are interested, send us your CV and let us know your availability and career preferences. We are committed to matching you with exciting opportunities tailored to your skills and goals. Submit your CV today and take the next step in your finance career! Let’s build success together!
Posted 1 month ago
5 - 7 years
11 - 15 Lacs
Mumbai
Work from Office
About The Role : In Scope of Position based Promotions (INTERNAL only) Job TitleBusiness Finance, Senior Analyst LocationMumbai, India Role Description Within Business Finance, we have Revenue Control & Financial Control functions. For each product / business line the Revenue control & Financial control responsibilities are segregated & well defined. As a Business Finance personnel, the core responsibilities is to ensure accurate reporting of periodic P&L, Risk and BS on the basis of sound business/ product understanding along with strong accounting & system knowhow. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for the accurate and timely production of daily T+1 P&L production, attribution and analysis. Providing daily commentary and variance investigation to Front Office traders and senior Finance managers Break investigation and resolutionModel vs Actual(Ledger) Cash, FO/MO system vs trade docs etc Market Conformity Check exceptions resolution Balance sheet substantiation, i.e. obtaining requisite supports for GL accounts in line with MRP policy; FX Balance review Production of various MIS reports for the above businesses within agreed timelines Performs month end close activities- SAP journals, reconciliations, balance sheet substantiations and reporting Performs QA function for processes within their teams remit and regularly assesses the effectiveness of the checks Engages with CTB/SME ( Change the Bank / Subject Matter Expert) in order to deliver change First level of escalation for team issues and for stakeholder escalation Manages the resolution of product reconciliation break/exception items in a timely manner Process standardization across business Provides summary of KRI's for their business area and remediation plans where SLA's are being missed and/or where issues exist Responsible for ensuring that KOPs are reviewed for relevance and effectiveness on a timely basis Interaction with global stakeholders & auditors. Your skills and experience An experience of 5-7 years in the core accounting function of an organisation would be an advantage. Strong understanding of financial market products such as Loans, Equities & OTC. Adaptable and culturally aware. Experience of working in a global environment preferable. Ensure team work culture is practiced. Ability to learn quickly. Ability to communicate effectively (oral & written) & strong interpersonal skills. Strong analytical and quantitative skills. Well organized & able to clearly present results of work. Essentials Competent use of MS-Office specifically Excel and Access. Working with multiple data sources and having confidence in figures and presentation. Accuracy-driven and able to self review reports and other deliverables effectively. Be comfortable & willing to drive process improvement. Be able to constructively challenge. Be inquisitive. Knowledge of SAP and programming skills helpful but not required. SAP need to be learned quickly though. Should be diligent, thorough, shows initiative and is proactive. Proven ability to own and develop successful relationships with RPL, Operations and CSR Excellent team worker, able to work in virtual global teams and in a matrix organization Open minded, able to share information, transfer knowledge and expertise to team members Flexibility regarding problem solving. Keeps pace with technical innovation and market driven initiatives and maintains a broad understanding of the GBS offering Strong interpersonal/good negotiations skills are required, in parts leadership How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
5 - 7 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role : In Scope of Position based Promotions (INTERNAL only) Job TitleFINREG Associate LocationMumbai, India Role Description Within Business Finance, we have Revenue Control & Financial Control functions. For each product / business line the Revenue control & Financial control responsibilities are segregated & well defined. As a Business Finance personnel, the core responsibilities is to ensure accurate reporting of periodic P&L, Risk and BS on the basis of sound business/ product understanding along with strong accounting & system knowhow. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for the accurate and timely production of daily T+1 P&L production, attribution and analysis. Providing daily commentary and variance investigation to Front Office traders and senior Finance managers Break investigation and resolutionModel vs Actual(Ledger) Cash, FO/MO system vs trade docs etc Market Conformity Check exceptions resolution Balance sheet substantiation, i.e. obtaining requisite supports for GL accounts in line with MRP policy; FX Balance review Production of various MIS reports for the above businesses within agreed timelines Performs month end close activities- SAP journals, reconciliations, balance sheet substantiations and reporting Performs QA function for processes within your teams remit and regularly assesses the effectiveness of the checks Engages with CTB/SME ( Change the Bank / Subject Matter Expert) in order to deliver change First level of escalation for team issues and for stakeholder escalation Manages the resolution of product reconciliation break/exception items in a timely manner Process standardization across business Provides summary of KRI's for their business area and remediation plans where SLA's are being missed and/or where issues exist Responsible for ensuring that KOPs are reviewed for relevance and effectiveness on a timely basis Interaction with global stakeholders & auditors. Your skills and experience An experience of 5-7 years in the core accounting function of an organisation would be an advantage. Strong understanding of financial market products such as Loans, Equities & OTC. Adaptable and culturally aware. Experience of working in a global environment preferable. Ensure team work culture is practiced. Ability to learn quickly. Ability to communicate effectively (oral & written) & strong interpersonal skills. Strong analytical and quantitative skills. Well organized & able to clearly present results of work. Essentials Competent use of MS-Office specifically Excel and Access. Working with multiple data sources and having confidence in figures and presentation. Accuracy-driven and able to self review reports and other deliverables effectively. Be comfortable & willing to drive process improvement. Be able to constructively challenge. Be inquisitive. Knowledge of SAP and programming skills helpful but not required. SAP need to be learned quickly though. Should be diligent, thorough, shows initiative and is proactive. Proven ability to own and develop successful relationships with RPL, Operations and CSR Excellent team worker, able to work in virtual global teams and in a matrix organization Open minded, able to share information, transfer knowledge and expertise to team members Flexibility regarding problem solving. Keeps pace with technical innovation and market driven initiatives and maintains a broad understanding of the GBS offering Strong interpersonal/good negotiations skills are required, in parts leadership How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.
Posted 1 month ago
5 - 7 years
8 - 12 Lacs
Mumbai
Work from Office
About The Role : In Scope of Position based Promotions (INTERNAL only) Job TitleBusiness Finance, Associate LocationMumbai, India Role Description Within Business Finance, we have Revenue Control & Financial Control functions. For each product / business line the Revenue control & Financial control responsibilities are segregated & well defined. As a Business Finance personnel, the core responsibilities is to ensure accurate reporting of periodic P&L, Risk and BS on the basis of sound business/ product understanding along with strong accounting & system knowhow. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for the accurate and timely production of daily T+1 P&L production, attribution and analysis. Providing daily commentary and variance investigation to Front Office traders and senior Finance managers Break investigation and resolutionModel vs Actual(Ledger) Cash, FO/MO system vs trade docs etc Market Conformity Check exceptions resolution Balance sheet substantiation, i.e. obtaining requisite supports for GL accounts in line with MRP policy; FX Balance review Production of various MIS reports for the above businesses within agreed timelines Performs month end close activities- SAP journals, reconciliations, balance sheet substantiations and reporting Performs QA function for processes within their teams remit and regularly assesses the effectiveness of the checks Engages with CTB/SME ( Change the Bank / Subject Matter Expert) in order to deliver change First level of escalation for team issues and for stakeholder escalation Manages the resolution of product reconciliation break/exception items in a timely manner Process standardization across business Provides summary of KRI's for their business area and remediation plans where SLA's are being missed and/or where issues exist Responsible for ensuring that KOPs are reviewed for relevance and effectiveness on a timely basis Interaction with global stakeholders & auditors. Your skills and experience An experience of 5-7 years in the core accounting function of an organisation would be an advantage. Strong understanding of financial market products such as Loans, Equities & OTC. Adaptable and culturally aware. Experience of working in a global environment preferable. Ensure team work culture is practiced. Ability to learn quickly. Ability to communicate effectively (oral & written) & strong interpersonal skills. Strong analytical and quantitative skills. Well organized & able to clearly present results of work. Essentials Competent use of MS-Office specifically Excel and Access. Working with multiple data sources and having confidence in figures and presentation. Accuracy-driven and able to self review reports and other deliverables effectively. Be comfortable & willing to drive process improvement. Be able to constructively challenge. Be inquisitive. Knowledge of SAP and programming skills helpful but not required. SAP need to be learned quickly though. Should be diligent, thorough, shows initiative and is proactive. Proven ability to own and develop successful relationships with RPL, Operations and CSR Excellent team worker, able to work in virtual global teams and in a matrix organization Open minded, able to share information, transfer knowledge and expertise to team members Flexibility regarding problem solving. Keeps pace with technical innovation and market driven initiatives and maintains a broad understanding of the GBS offering Strong interpersonal/good negotiations skills are required, in parts leadership How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
10 - 15 years
12 - 17 Lacs
Bengaluru
Work from Office
Job Title: Industry SME Banking / Senior Manager S&C GN SONG Management Level: 06 Senior Manager Location: Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai Must have skills: Customer Service Strategy and Transformation, Technology, and Innovation Good to have skills: Industry Trends and Disruptions, Digital Literacy, Value Architect, Product Owner, Business Analyst, Digital Transformation, Business Case Creations for Contact Center Transformation Experience: 10+ Years preferably in a Bank Educational Qualification: Post Graduation in Business Management Job Summary :As an Industry SME Banking / Senior Manager S&C GN SONG, you will be responsible for leading our Customer Service team with a strong focus on leveraging technology, driving innovation, creating business value, reducing operational expenses, and maximizing customer satisfaction (CSAT). This role is critical in shaping the future of our customer service and ensuring we remain at the forefront of the banking industry. If this role resonates with you, we invite you to discover many exciting global opportunities available within Accenture Strategy & Consulting's Customer, Sales & Service practice. Roles & Responsibilities: Serve as a recognized subject matter expert (SME) on retail and commercial banking processes, products, and services. Maintain a deep understanding of core banking systems, lending, deposit, payment, and other banking functions. Develop and execute a customer service strategy that aligns with the banks overall business objectives, focusing on technology integration, innovation, and delivering exceptional customer experience. Possess a strong understanding of key customer service performance indicators (KPIs) in the banking sector, including customer satisfaction (CSAT), Net Promoter Score (NPS), first call resolution (FCR), average handle time (AHT), cost per contact, Employee Satisfaction etc. Be able to analyze and interpret these KPIs to identify areas for improvement. Conduct competitive analysis to identify best practices and emerging trends in the banking industry. Benchmark the banks performance against competitors and identify opportunities to differentiate. Identify, evaluate, and implement innovative technologies and digital solutions to enhance customer service, such as AI-powered chatbots, personalized banking platforms, mobile-first solutions, and advanced analytics. Drive the adoption of these technologies within the customer service team. Demonstrate a clear link between customer service initiatives and tangible business outcomes, such as increased customer acquisition, retention, cross-selling, and revenue generation. Develop metrics to track and report on the business value created. Drive the digital transformation of customer service, including the implementation of self-service portals, mobile apps, CRM systems, and other relevant technologies. Focus on creating seamless omnichannel experiences. Experience in integrating these technologies into a Banking firms ecosystem is essential. Collaborate effectively with other departments, such as product development, marketing, and IT, to ensure alignment and seamless integration of customer service initiatives. Consult with clients on their customer service strategies and provide expert guidance on transformation initiatives, with a focus on technology and AI adoption. This may involve leveraging knowledge of specific insurance regulations and compliance requirements. Lead and contribute to pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, Business Case development etc. Lead practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions etc. Ability to take new challenges and to be an enthusiastic learner. Professional & Technical Skills: MBA from a tier 1 or tier 2 institute. 10+ years of digital experience and solid knowledge of industry tools and understanding of designing intuitive and responsive user experiences. Experience in working for a Banking company in Service Transformation role / Solid experience developing interactive models using conversational platforms and deep understanding of customer-centered design processes with consulting experience (optional). Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements. Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs. Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project. Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be an added value. Experience leading the design and implementation of contact center applications, from concept to deployment, is highly desirable. Additional Information: An opportunity to work on transformative projects with key G2000 clients.Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. This position is based at our Bangalore/ Gurgaon/ Chennai/ Pune/ Hyderabad/ Mumbai office Qualifications Experience: 10+ Years preferably in a Bank Educational Qualification: Post Graduation in Business Management
Posted 1 month ago
3 - 7 years
11 - 15 Lacs
Mumbai
Work from Office
About The Role : In Scope of Position based Promotions (INTERNAL only) Job TitleBusiness Finance Senior Analyst Corporate TitleAVP LocationMumbai, India Role Description Within Business Finance, we have Revenue Control & Financial Control functions. For each product / business line the Revenue control & Financial control responsibilities are segregated & well defined. As a Business Finance personnel, the core responsibilities is to ensure accurate reporting of periodic P&L, Risk and BS on the basis of sound business/ product understanding along with strong accounting & system knowhow. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for the accurate and timely production of daily T+1 P&L production, attribution and analysis. Providing daily commentary and variance investigation to Front Office traders and senior Finance managers Break investigation and resolutionModel vs Actual(Ledger) Cash, FO/MO system vs trade docs etc Market Conformity Check exceptions resolution Balance sheet substantiation, i.e. obtaining requisite supports for GL accounts in line with MRP policy; FX Balance review Production of various MIS reports for the above businesses within agreed timelines Performs month end close activities- SAP journals, reconciliations, balance sheet substantiations and reporting Performs QA function for processes within your teams remit and regularly assesses the effectiveness of the checks Engages with CTB/SME ( Change the Bank / Subject Matter Expert) in order to deliver change First level of escalation for team issues and for stakeholder escalation Manages the resolution of product reconciliation break/exception items in a timely manner Process standardization across business Provides summary of KRI's for their business area and remediation plans where SLA's are being missed and/or where issues exist Responsible for ensuring that KOPs are reviewed for relevance and effectiveness on a timely basis Interaction with global stakeholders & auditors. Your skills and experience An experience of 5-7 years in the core accounting function of an organisation would be an advantage. Strong understanding of financial market products such as Loans, Equities & OTC. Adaptable and culturally aware. Experience of working in a global environment preferable. Ensure team work culture is practiced. Ability to learn quickly. Ability to communicate effectively (oral & written) & strong interpersonal skills. Strong analytical and quantitative skills. Well organized & able to clearly present results of work. Essentials Competent use of MS-Office specifically Excel and Access. Working with multiple data sources and having confidence in figures and presentation. Accuracy-driven and able to self review reports and other deliverables effectively. Be comfortable & willing to drive process improvement. Be able to constructively challenge. Be inquisitive. Knowledge of SAP and programming skills helpful but not required. SAP need to be learned quickly though. Should be diligent, thorough, shows initiative and is proactive. Proven ability to own and develop successful relationships with RPL, Operations and CSR Excellent team worker, able to work in virtual global teams and in a matrix organization Open minded, able to share information, transfer knowledge and expertise to team members Flexibility regarding problem solving. Keeps pace with technical innovation and market driven initiatives and maintains a broad understanding of the GBS offering Strong interpersonal/good negotiations skills are required, in parts leadership How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
10 - 20 years
5 - 6 Lacs
Hyderabad
Work from Office
This role is based out of corporate office & will be responsible for the accounting audit of CBS received from all the branches. Verifying various invoices & payments made to the vendors. Preparing audit reports & presenting to management. Required Candidate profile 10+ yrs exp. in Accounting Audit from Transport Industry. Should be having good skills in Advanced Excel. Should be well versed in Accounting Practices. Must be a Graduate from Commerce Stream.
Posted 1 month ago
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