Cookie Consent Manager

The Document Controller/ Project Support is responsible for the coordination of records and information from creation/receipt through processing, distribution, organization, storage and retrieval, and ultimate disposition.

Ensure documentation is systematically managed and aligned with SBM Document Management Systems and processes. As Document Controller/ Project Support, provide guidance and support to Project Management teams, internal staff, Vendors and Clients when needed. Also responsible for document coordination efforts and effective technical writing in the creation of documented procedures.

RESPONSIBILITIES

Project setup

• Take ownership to define and develop scope by understanding and evaluating the project requirements.
• Communicate and promote the understanding of the scope, document control strategy, constraints and ways of working to Stakeholders.
• Ensure the Project Team is aware of document requirements and specifications to meet project needs, SBM standards, and Industry Regulations

Assigned activities in project support

• Understand and complete assigned tasks with accuracy within agreed time frame
• Identify areas requiring more detailed instructions and clarify understanding/expectation as necessary
• Coordinate, plan and monitor (technical) support of documents for internal and external distribution
• Escalate unresolved issues to the appropriate Stakeholder to minimize delays in deliverables

Effective interface management

• Understand how assigned tasks will affect all Stakeholders; provide timely and accurate input to Stakeholders in support of requirements in meeting deadlines
• Proactively highlight concerns as they arise, and prioritize assigned activities to meet key milestones
• Network with Stakeholders to serve as a source of support in executing project deliverables; ensure proactive two-way communication
• Produce consistent/organized documents in a well-structured format to clearly convey required information
• Coordinate with Vendors, Third Party consultants, etc. to ensure timely review of documents and that comments are made with required quality level
• Knowledge sharing & gaining successful cross-functional collaborations
• Provide accurate and detailed information when escalating to next level
• Pro-actively approach involved colleagues to get feedback and updates in order to accurately inform Manager on progress made and status
• Inform and educate your colleagues on cross-functional topics encountered

Quality and timely deliverables concerning document controlling

• Ensure activities are completed with consistency and in compliance with project requirements and applicable Codes, Standards and Regulation
• Ensure documents are well-structured to clearly convey required information
• Liaise with external Parties in order to monitor their progress and expedite when required
• Be self-motivated to improve technical competencies for current and future work assignments
• Promote continuous improvement by maintaining/sharing the latest Industry developments
• Apply and capture applicable Lessons Learned in the execution of activities to enable information sharing, increase project efficiencies, and support/develop best practices
• Ensure proper level of checks for all deliverables prior to submission; attention to detail

REQUIREMENTS

• Excellent computer skills.
• At least 6 years of relevant experience.
• Key behaviours:
• Attention to detail
• Time Management/Multi-tasked
• Effective communication skills
• Great organizational skills
• Ability to see the Big Picture
• Demonstrates accountability/takes ownership
• Takes initiative/self starter
• Computer savvy
• Ability to manage unexpected outcomes