Content QA Specialist

Content QA Specialist

Location:

The Way content team is not just about writing copy; we’re protecting the quality of every word that leaves our door. With millions of users across the U.S. depending on us, our content has to be clear, credible, and genuinely useful. If you’ve got a sharp eye for detail, a strong command of American English, and a no-compromises attitude when it comes to quality, we want you on our team.

Why This Role Matters

We create several articles, landing pages, and in-app messages every month. You’ll be the final gatekeeper, making sure that what we publish is polished, consistent, and human, not robotic or riddled with jargon. You’ll help us with clean, helpful content that reflects Way’s brand and builds trust with our audience.

What’s In It for You:

• Real Impact:

  Your work helps shape how millions of Americans experience our platform, from the first blog they read to the in-app copy they trust.

• Cross-Team Collaboration:

  You’ll work alongside writers, product marketers, and designers to raise the bar for content quality.

• Build Authority:

  Develop advanced QA skills, grammar, tone, structure, compliance, and more, and help set the gold standard for content across Way.

• A Culture of Craft:

  Be part of a team that genuinely cares about writing and editing the right way. Puns welcome. Precision required.

What You’ll Do:

• Review content for grammar, clarity, tone, and U.S. English usage
• Spot awkward phrasing, inconsistency, and formatting errors before anyone else does
• Run manual and tool-based checks for AI usage and plagiarism
• Provide constructive feedback to writers, with a focus on long-term improvement
• Maintain and evolve a QA checklist that reflects our brand, style, and standards
• Support our content team in keeping things sharp, trustworthy, and human

What You Bring:

• 2+ years of experience in content QA, editing, or writing
• Deep familiarity with U.S. English conventions, idioms, and writing norms
• Strong editing instincts - you know when something feels off and how to fix it
• Experience using tools like Grammarly, Copyscape, or Originality.ai (bonus points for all three)
• A calm, methodical approach in a fast-paced, high-volume environment
• (Nice to have) Background in journalism, content marketing, or digital editing.

Whether you're an editor at heart or a writer with a red pen always ready, this is your shot at owning quality and helping define how Way.com sounds to the world.

Apply now and help us keep car ownership content worry-free, one clean sentence at a time.