Content Delivery Manager

Key Responsibilities:

The Content Delivery Manager will be at the forefront of ensuring the seamless localization and delivery of product content for the Amazon platform.

This includes:

• Process and Workflow Management: Develop, implement, and refine robust processes for the end-to-end localization of part numbers and associated product content. This includes establishing clear workflows, identifying areas for automation, and ensuring efficient and timely delivery.

• Client and Stakeholder Management: Act as the primary point of contact for all stakeholders, including internal teams and external clients. Proactively manage expectations, provide regular project updates, and build strong, collaborative relationships.

• Quality Assurance: Champion and enforce stringent quality standards for all localized content. Implement and oversee a comprehensive quality control process to ensure accuracy, consistency, and adherence to brand guidelines.

• Cross-Functional Team Leadership: Work along side a diverse, cross-functional team of content specialists, linguists, and technical staff. Foster a collaborative and high performance culture, providing clear direction and support to ensure project goals are met.

• Project and Program Management: Simultaneously manage multiple localization projects from inception to completion. This includes project planning, resource allocation, risk management, and budget oversight.

• Performance and Reporting: Track and analyze key performance indicators (KPIs) to monitor project success, identify areas for improvement, and provide data-driven reports to senior management.

About You:

• Proven experience in a Content Delivery, Content Management, or Localization Project/Program Management role, preferably within an e-commerce or technology driven environment.

• Direct experience with localization workflows and content management systems is essential. Familiarity with the specific requirements of the Amazon platform is highly desirable.

• A demonstrable track record of successfully managing and delivering complex, multi faceted projects on time and within budget.

• Exceptional leadership and team management skills with experience leading cross functional and geographically dispersed teams.

• Outstanding communication and interpersonal skills, with a high degree of emotional intelligence and the ability to navigate complex stakeholder relationships.

• A meticulous eye for detail and an unwavering commitment to quality.

• The ability to remain calm and effective under pressure, managing competing priorities without compromising quality.

• A Bachelor's degree in a relevant field is preferred.

• Proficiency in project management tools (e.g., monday.com, clickup or similar)

• Knowledge of proofreading and quality control for multilingual content is a plus