119 Consumer Banking Jobs - Page 4

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Purpose: The position ensures Governance and Compliance to the DBS Operational Risk Management Policy / Procedure and Guides in co-ordination with various stakeholders Requirements Key Accountabilities, KPIs and Job Responsibilities Acting as the first line of defense, following are the key deliverables/tracks for the role, where the candidate will assist his/her leader in achieving the aforesaid objective: Fulfil all responsibilities in relation to: Act as the Operations Risk Manager, Managing Operational risks & events Support UORM in managing the Operational Risk Landscape Support UORM in ensuring the Ops Risk and Governance framework in complied Integrate the Ops Risk, Regulatory Risk, Governance framework across the branches network Review and ensure approvals are obtained for deviations from corporate operational risk policies and standards Co-ordinate audit and regulatory inspections Analyzing and reporting operational risk events, loss trends and root cause to CBG (Consumer Banking Group) / Support Unit management and relevant risk and control committees Product/ Process Risk reviews Facilitate NPA review and approval process for CBG products within the Country and Regional stakeholders Identification and running of theme-based reviews of the processes from Controls perspective Risk and Control Self-Assessment Identify/update the scope of RCSA to be completed for CBG India across all products Plan and implement the RCSA program across all areas within CBG Provide guidance on identifying and assessing inherent/net/residual risks and aligned internal controls Validate RCSA against actual risk event losses, KRI trends, audit and regulatory inspections Business Risk Management Identification of Legal and Compliance risks, mitigants and residual risks in co-ordination with the business & operations teams and facilitate the process of risk acceptance Co-ordinate with Legal and Compliance teams for necessary Regulatory compliance and communications. Represent CBG at the Country RGG Facilitate the business and operations team in establishing the risk framework for CBG and ensuring timely closures On ORR, Co-ordinate with local and regional stakeholders for impact assessment, site visits, ORR documentation and facilitate the sign-off process for the onboarding Eco partners Process governance including documentation of process maps, NPA and ORR documentation. Also includes audit co-ordination and reporting the project status to stakeholders Experience & Skillset (Indicate nature and extent of work experience including number of years required, if applicable.) Intensive knowledge of Indian banking and regulatory guidelines Minimum 10 years experience in banking, first line of defense (FLOD), continuous audits and process controls Experience of multi-tasking, managing multiple stakeholders and independently having senior level interactions Prior exposure to process writing, controls and governance Strong communication skills (written & verbal) Analytical skills Strong knowledge of Presentation and data set creations Education / Preferred Qualifications: Bachelor s degree from a recognized university Post graduate qualifications are desirable but not necessary if suitably compensated by top notch exposure to above listed experience Professional qualifications on projects and change management are desirable but not mandatory Core Competencies: Competencies, traits & desired levels of proficiency: Problem solving - HIGHLY ADVANCED Multi-tasking in high complexity & time critical situations - ADVANCED Self driven - HIGHLY ADVANCED Planning & organising - HIGHLY ADVANCED Change / innovation orientation - HIGHLY ADVANCED Ownership of result - HIGHLY ADVANCED Teamwork & collaboration HIGHLY ADVANCED Vendor management - ADVANCED Communication - ADVANCED Leadership - ADVANCED Developing & Coaching - ADVANCED Business Focus ADVANCED Customer Focus ADVANCED Work Relationship Working with various CBG business teams, ORM, IT, Operations, vendor(s), Business Correspondent, Legal, Compliance, Communications, Risk, Finance, Facilities/Property, Procurement, Consumer Banking and other teams as necessary during the project (implementation) phase and in the business as usual running phase post launch of such branches. Interactions w/direct reports of Heads of Departments and others defined on a regular basis Having a team with highly skilled people to assist the candidate in this function DBS India - Culture & Behaviors Drive performance through Value Based Propositions Build pride and passion to protect, maintain and enhance DBS image and reputation Enhance knowledge base, build skill sets & develop competencies Give superior customer experience Develop a passion for performance Maintain the highest standards of honesty and integrity

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just for you. Responsibilities Acquiring new accounts (Current and Savings) from branch catchment area Quality sourcing of salary accounts from corporates Activate Accounts opened, UPI Linkage, M0 Balance, Savings balance and increase wallet share of our banking products includes Insurance, Mortgages, UL, SIP, MF etc & manage the portfolio. Participate in corporate induction and migration events around the catchment area Build strong relationship with internal teams to leverage existing relationships from SME Conduct low-cost micro marketing activities around catchment areas for lead generations. Requirements 1 - 2years of relevant experience Graduation/Post Graduation Sales & Networking Skills Good Communication & Listening Skills Goal / Target oriented IRDA & AMFI certification is preferred. This is a must post joining. Excellent verbal and written communication skills Banking Knowledge Computer Skills & Digital Knowledge Good Network in the Market Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Purpose Job starts with recruitment of manpower and training them on Consumer LAP business. Catchment mapping to each of the DST s is an important activity. Ensure productivity from DST s and drive Consumer LAP business from Branch Banking channel. Also responsible for cross selling to the existing base and cross selling other bank products to the new customers. Sales manager is also responsible for Consumer LAP P & L of all the branches assigned to him/her. Key Accountabilities Recruitment & Training of Manpower Handholding the DST s & Driving the productivity. Catchment mapping & Marketing Activities Achievement of Annual Operating Plan for both DST s & Branches. Ensure Profitability of Consumer LAP Business Responsible for Portfolio Quality Job Duties & responsibilities Ensure Manpower against Budgeted numbers Ensure every DST to follow the sales process Ensure DST s does regular marketing activities and participates in the traders/association meetings in the given catchment. Closely work with branch banking team and attend the branch leads. Work with DST s and customer visits Ensure all corporate office initiatives are being implemented Requirement 5-10 Years of experience in sourcing Business Loans / Loan against property / MSME business. At least 3 5 years of experience in team handling. Graduation / Post Graduation Sales / Business Development Leadership skills Ability to lead team Relationship management Team Development Strategy and Planning Resource Allocation Banking knowledge Computer Skills and digital knowledge Good network in the market Team Player Self Motivated Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Purpose Is responsible for Classic portfolio management by acquisition of new Classic customers and enhancement of the relationship by cross-selling products and services as per the profile & need of the customers. Acquiring family accounts and deepening the size of the relationship and retention of the customers by providing the best possible services and being the dedicated point of contact for these customers. So that We become the primary banker for these Classic relationships and maximize the share of wallet of these customers. Job Responsibilities(JR) Actionable Sales Maintain Daily Sales Report CH 106 and CH 104 Calling Structured bundled offering of Products and Services to the customer within the defined time line Ensure quality new acquisition on SA and CA for Resident/Non Resident Walk Ins Portfolio Referrals Friends Associates Family members Attrition control Includes persuading the customer to continue and if required renew FDs Deepen by cross selling sticky products like Demat, Bill Pay, Advisory. Ensure quality of relationship while flagging. Should be capable of maintaining eligibility Regular customer contact to establish needs of the customer and opportunities to cross-sell Monitor large amount movements and account closure from the deposit accounts and ensure that customer does not attrite Ensure that the marketing analytics list on possible attrite, is called and retained Penetration of Saving Accounts on non liability customers Propagate the benefits of not being on DNC registration list in case a non-portfolio customer opts for it Utilizing the sales resources (BDR/COEX) for optimal sales support Penetration of FD to unique customers Using Data-mine for cross-selling Sales of various Credit Cards Activation Pitch for enhancement of limits Promote active usage of credit cards Ensure that the customer avails of add-on card for his family members Sales of Third Party Products to the customers MF/Insurance/RBI Bonds Ensure that requisite certifications are done (NISM V-A) Sales of Asset Products Disseminating product information Activation: To ensure that all accounts savings and current account (non ABM branches) opened in the month are activated as per product definition at the end of the next month. All such accounts to maintain more than the required AMB Activation of LTD a/cs: To ensure that all LTD accounts are activated and remain in the same state month on month. Maintain the list of active and inactive customers for both CA and SB and engage with the customers for balance build up and cross sell. Calling of customers who have not transacted and know the reasons. Escalate to BM Product on any change in market situation threat from competition due to which customers have stopped operations. Corporate Salary: Calling on customers who transfer their salary a/cs to other banks immediately on credit To ensure such customers are engaged and brought back to bank fold To cross sell loan products with other banks for which such transfer may take place To cross sell investments to such customers by which they will tend to maintain balances Calling on Large Value Attrition: Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained To impress upon customers to make us the primary bankers and ensure that all funds are retained. Enhancing customer wallet size Ensuring that customers make us their primary bank Knowing about where all the customer is currently banking and moving him to our Bank Ensuring that customer scope is done and products targeted accordingly Sales to family members and associates (all network) Attrition control of customers Includes persuading the customer to continue and if required renew FDs Monitor large amount movements account closure from the deposit accounts and ensure that customer does not attrite Ensure that the marketing analytics list on possible attrite, is called and retained Managing Classic Portfolio Manage the benchmark no. of customers in the portfolio Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped and C ustomer T o G roup (CTG) Ratio is maintained on the portfolio By grouping them with their family members who already hold accounts with us By grouping them with their family members post selling liability products to the family members, if they do not have banking relationship with us Ensure that optimal levels of I ncome generating P roduct G roup H olding (IPH) is reached Ensure that within each customer group a minimum number of stipulated Income Generating products are sold Ensure that the Customer Group profitability is achieved Manage Band 1 and 2 customers and ensure that they are moved to Band 3 and above Enhance Values within each of the customer groups Online updation of CRMNext at every stage of customer contact on the portfolio Proactively raising the eligible customers to the classic portfolio within the prescribed product product programme Ensure that all classic customers within the portfolio are contacted Usage of APT and data in CRM for effective call planning and review with BH PBA(Pre call planning and post call review ) Detailed updation of interaction to be captured in CRM , Tasks/ leads to be created , profiler to be updated on same day of interaction. Achievement of income plans and other benchmarks within portfolio Ensure that income plans for the month and year are duly met across products Achieving of portfolio level benchmarks of and IPH Income product to be sold to each group of the portfolio in the year Ensure that the benchmark sales per month is met Usage of netbanking Mobile banking , Billpay , RDFD penetration benchmark to be met CEP to be met as per cycle All customers to have valid mobile and email address . Customer services Ensure quality customer service is delivered Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs Ensure appropriate customer communication on closures & copy of that to be filed. Preventive complaint management Asking for feedback from customers, who may not be complaining Promoting all direct banking channels and ensuring that the customer is utilizing the same Check back on recent customers registered to DBC channel and give any specific help required Responsibility of opening the customer account within the TAT. Operations Ensure certification of documentation required for opening and maintaining customer accounts Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc) Maintaining Tatkal kits as per laid down process As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process Includes managing standing instructions Submission of daily e-schedule indicating the third party sales done Updation of CRM for the asset leads generated Updation of weed-out database on the portal Ensure KYC norms are adhered to at all points of time Ensure that 5-S norms are adhered to for individuals workstation Opening of accounts under smart account mode Educational Qualifications Key Skills Graduation: Post-Graduation: Certifications: NISM V-A Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification GI certification Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry . Experience Required Minimum experience in years 1 yr Exposure to banking preferable Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Branch Banking Team Operations Insurance CAM MF Fund houses personnel HSL personnel

GradeM2/M3 RoleGrievance Redressal Officer Job Role Reinstating the faith of consumers in the brand through effective and efficient resolution of all escalations received at Senior Management Desk. Interact with Senior Stakeholders with in the Group to deliver quick and effective resolution for all escalations. Suggest projects for improvement in Consumer Experience, Operational Efficiency, Digitization of Customer Journeys Driving Net Promoter Score (NPS) for the Nodal Office through best in class service recovery Establishing a culture across all customer channels, viz Branch Banking, Customer Experience Centre and Digital DIY for zero defect and first time right to drive reduction in service escalations 6 – 8 years of work experience in driving a Customer First agenda within Customer Service, Business or Operations in a Retail distribution set up Strong domain knowledge of Consumer Banking products, processes and technology Strong analytical skills to derive insights from data and create actionables thereof Excellent networking skills to build rapport and consultatively engage with Business and Functional Heads and Cross Functional Teams Exposure to working directly with Senior Management and Regulators in a high pressure and timeline oriented environment Excellent communication, facilitation and presentation skills including proficiency in MS Office tools (MS Excel and Powerpoint)

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just for you. Responsibilities Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions Process cash transactions, transfer transactions and clearing of instruments Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges. Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities Requirements 2-4 years Banking Experience Graduate preferably Banking/Commerce Excellent interpersonal and communication skills Ability to build strong relationships with clients. Responsible Ability to meet deadlines. Knowledge about internal/external regulations. Good Computer Knowledge Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose: To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV). Accountable for achieving annual volume and revenue objective. Ensure Savings Book and loan book growth Ensure proper implementation & execution of product strategies through effective relationship management. Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Drive and deliver exemplary customer service in the local market and uphold DBS service standards. Ensure internal and regulatory compliance through strict adherence to DBS processes. Job Duties: Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients. Ensure complete knowledge of all products & services through continuous skill and knowledge improvement. Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy. Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements. Ensure internal and regulatory compliance and address operational risks if any. Requirements: 6-12 years of experience in HNI Sales / Wealth Management / Private Banking segment. Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition. AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage. Education / Preferred Qualification Graduate / Postgraduate with MBA in relevant field Core Competencies Effective probing and listening skills. Strong Relationship Management and influencing skills Self-driven and ambitious. Good written and verbal communication skills Results-oriented, analytical and ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior. DBS India - Culture & Behavior Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints. Build pride and passion to protect, maintain and enhance DBS image and reputation. Enhance knowledge base, build skill sets & develop competencies. Execute at speed while maintaining error free operations.

*Responsible for end to end business analytics *Responsible for stake holder handling and strategy development *Handling end to end projects Required Candidate profile exp in SAS/SQL/Tableau (writing codes from scratch) Key skills-Strategic development, statistical modelling ,logistics Regression,Predictive modelling,Customer segmentation

Activity Sheet: Branch Manager Business Group: Retail and Consumer Banking Group Objective: Execute and monitor overall administration and efficient daily operations of a full service branch office; including operations, lending, product sales, customer service, security and safety in accordance with the Bank's objectives. Principal Accountabilities Sales & Business Development: 1. Achievement of incremental number and value targets for Liabilities (CA, SA, FD); Assets (Home, Auto & other assets) and Fee Products (MF, LI, GI, Gold & other fee products) 2. Prepare and monitor Sales plan for the branch 3. Build a healthy asset and liability book. 4. Increase market share in the catchment area (3 to 5 kms radius) Major Activities Sales & Business Development: 1. Sales Planning : • Prepare and track product wise - liabilities, assets & fee AOP for the full financial year. • Commerce and catchment mapping • Prepare and review monthly activity calendar of outbound activities of BSM / JO • Roll out MOP for outbound and inbound sales on 1st of every month followed by weekly and monthly reviews. • Review all employees in branch quarterly. • Review productivity of BSMs / BOMs/ JOs on a weekly basis. 2. Review and handhold BOMs & BSMs on a daily basis and Sales Officers (JOs) on a weekly basis. 3. Conduct Daily Morning Huddles to discuss daily plan and agenda for employees. 4. Ensure proper on-boarding of all new customers acquired. 5. Sale of 3 products per customer within 90 days of account opening. 6. Track inflow outflow reports, account closures, FD renewals, FD closures, overdue FD, locker occupancy, Sales and thus daily business generation 7. Maintain quality of customer acquisition through sourcing mix and on-boarding process. 8. Monitoring DSRs on a regular basis. 9. Lead management proper assignment and closure of leads. 10. Tapping markets or customer segments within the catchment of the branch, which are hitherto untapped, to increase the GL Base of the branch. Principal Accountabilities – Customer Service : 1. Manage Key Branch Relationships 2. Ensure Wait Time within permissible limits as per segmental service approach 3. Achievement of branch Customer Service Scores target 4. Nil Critical Requests at branch 5. Nil Escalations at branch and complaint handling Major Activities – Customer Service: Activity Sheet: Branch Manager 1. Make 10 customer visits every week (Top 20% of profitable customers of branch) to maintain and enhance the relationships. 2. Scrutinize all service requests and AOFs being sent to RPC to ensure NIL rejections. 3. Conduct customer engagement program - every month. 4. Lobby Management to be done daily during peak hours. 5. Prepare staff roister, leave calendar and maker-checker seating arrangement 6. Inculcating first contact resolution and adherence to customer service mantras by employees at branch 7. Resolve customer queries through internal escalation matrix for enhanced service experience for customers 8. Implement usage of Product Database among employees for instant resolution of customer’s queries Principal Accountabilities – Compliance & Risk Management : 1. Ensure operations, risk control and process adherence at branches 2. Branch Audit scores 3. Fraud prevention 4. Ops risk monitoring 5. RBI audits, inspections and incognito visits Major Activities – Compliance & Risk Management 1. Ensuring operations and Risk control at branches in line with internal and regulatory guidelines as per Operations Manual and e-circulars issued from time to time 2. Checking, authorizing and verification of various reports • Irregularity report – Daily • Exception report – Daily • TOD reports – Daily • Pending IBRs to be responded – Daily • Second level verification of Mitra Committee Report- Daily • Format F (Expenditure) – Monthly • CAT 14 & CAT 15- TOD & Cheque Purchase- Fortnightly • Submission of Comp 1 – Monthly • Charge Taking Certificate - as and when required 3. Updation, maintenance and periodic checking of important registers • Fake notes register • Branch book • Complaints register/ book • Visitor book 4. Maintenance of keys of • Customer complaint box • One set of premises keys • Fake note box • Lockers Activity Sheet: Branch Manager 5. Physical verification of various security items • Surprise physical verification of cash, foreign currency, keys, gold coins, jewel loan packets and welcome kits – Monthly • Physical verification of original and duplicate keys – Quarterly • Physical verification of locker master keys and vacant locker keys – Quarterly 6. Checks to be done in respect of asset servicing • Non DRO branches- unreconciled open items as per data received from COPS-Repayment team • Ensuring that at least one authorized signatory available in the branch for signing NOC 7. Account sourcing – authorizing the KYC documents by checking the genuineness of the customers at the time of account opening 8. Monitoring outstanding long pending entries in office accounts 9. Checking all outstanding EDD cases (money laundering) 10. Clearing his/ her tray for all pending approvals 11. Closure of Key Audit Findings from IAD audits and observations of RRM visits 12. Quarterly compliance to audit requirements 13. Proper handling and reporting of RBI, and other regulatory audits at branches 14. Creating awareness among employees on fraud prevention, password protection and branch security Principal Accountabilities – Branch Profitability : 1. Growth in NII ( Net Interest Income) for branch 2. Growth in Asset business through branches 3. Increase Fee Income 4. Ensure Opex optimization 5. Manage cost of cash holding at branch Major Activities – Branch Profitability : 1. Enhance for CASA and Time Deposits through service led Sales at branches 2. Monitor daily inflow and outflow reports, GL reports and Day Book reports 3. Incremental growth in, home loans and auto loans sourcing at applicable locations 4. Activate specialized desks depending upon the catchment to generate fee income 5. Ensure optimal cash holdings at branch so as to reduce idle cash lying at branch 6. Increase in third party product penetration to enhance fee income opportunity Principal Accountabilities – Brand Administration : 1. Adhere to standardized Brand guidelines - inside the branch and outside the branch 2. Branch upkeep and maintenance – spic & span 3. Availability of necessary infrastructure in branch Activity Sheet: Branch Manager Major Activities – Brand Administration : 1. Monitor external appearance of the branch – fascia, directional signage, entrance, parking area 2. Review in Branch Look & Feel – lobby area, merchandising calendar for posters, seating arrangement etc on a daily basis 3. Proper ATM upkeep, notice board and posters 4. Ensure proper functioning of all branch equipments – PC, Printers, Xerox Machines, scanners, AC, DQM, CDM etc 5. All employees to be dressed well. 6. Ensure adherence guidelines at all workstations, storage area and common area Principal Accountabilities – Capability Building & Manpower Management : 1. Team Building 2. Training and Development 3. Manpower Planning Major Activities – Capability Building & Manpower Management : 1. Mentor / ensure mentoring of new joinees for first three months. 2. Job rotation for all employees once in six months 3. Briefing all employees on their role and expectations from them 4. Give structured feedback to employees on a regular basis 5. Conducting Saturday Workshops and in house training programs 6. Certification of employees on AMFI, IRDA and mandated E-Test and E-Learning by all employees in branch Other Responsibilities 1. Implement centrally-originated projects on customer service, automation, processes and compliance in the branch 2. Monitor specialized desks at branches 3. Follow up on legal cases pertaining to branch 4. Business continuity planning for the branch 5. Contribute to employee morale and plug employee turnover Performance Indicator Measure 1. Retail P&L Net interest Income Percentage achievement against target Fee Income Percentage achievement against target. We may need to include cross sell somewhere 2. GL Size of branches Current Accounts • Number of accounts • Incremental growth in balance • Average balance of account (Quality of account) Savings Accounts • Number of accounts • Incremental growth in balance • Average balance of account (Quality of account) what about salary accounts. Term Deposits • Retail penetration of deposits sourced • Incremental growth in deposits 3. Asset Targets (Specific to region being handled) Home Loans • % disbursement achievement against target. Please include loans against collateral Auto Loans • % disbursement achievement against target Personal Loans • % disbursement achievement against target 4. Overall Branch Health Customer Service Branch customer service scores Compliance IAD Audit Scores and fraud prevention

About The Role Role :HO BIU Financials Location Mumbai Grade M6/M7 Role Specification CA or MBA with about 3 - 10 yrs of experience (from top tier B Schools) Outstanding track record of academic achievement with excellent communication skills CA rank holders and / or MBA from premier institutes Experience in consulting in consumer banking, broader financial services sector, would be an advantage Superior articulation, analytical and problem-solving skills, with demonstrated intellectual and analytical rigor, attention to detail and ability to carry out sophisticated financial modelling Advanced proficiency in Excel and PowerPoint Ability to synthesize data into meaningful conclusions and recommendations Broad financial acumen including a strong foundation in corporate finance principles Strong work ethic, ability to proactively manage multiple high priority projects and work effectively in team Temperament to work in cross-functional teams and ability to interact and co-ordinate with other businesses, teams and individuals for execution Key Competencies Strategic Thinking Financial Acumen Analytical Skills Attention to Detail Communication Skills Team Collaboration` Problem-Solving Stakeholder management Job Purpose The Strategy / Business analyst shall play an important role in the consumer bank. They would drive the strategic thinking and enable sharp decision-making through granular operating and financial analysis. Responsible for analysing market trends, economic environment, industry best-practices, identifying and evaluating ideas to improve the performance viz., revenue growth, cost efficiency, productivity improvement etc. Contribute to the development of a new financial and operating data architecture proposed to be designed to function as an advanced analytics tool, providing accurate recommendations to guide business decisions Area Key Accountabilities / Responsibilities Key Accountabilities / Responsibilities Strategic Financial Planning Provide insights and recommendations to senior management on market trends and economic forecasts that impact strategic decisions. Support the preparation of the bank's strategic plan, including financial modeling, scenario analysis, and risk assessment Collaborate with senior leaders and work on projects to enable growth, cost-efficiency, productivity enhancement etc. Market and Competitor Analysis Competition analysis to identify trends, risks, and opportunities Analyze industry benchmarks and provide insights on how the Bank can enhance its competitive position. Provide strategic recommendations based on market analysis to support product development and market expansion initiatives. Data Analytics and Business Intelligence Leverage operating data using analytics along-side financial data to identify trends, patterns, and insights that inform financial planning and strategy. Contribute to the development of a new financial and operating data architecture proposed to be designed to function as an advanced analytics tool, providing accurate recommendations to guide business decisions

Greeting from Infosys BPM Ltd., We are hiring experienced candidates from Banking (Consumer/Commercial)/ Mortgage/ Lending Operations domain for Mangalore location. Please walk-in for interview on 21st June 2025. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216262 Please mention the generated Candidate ID on the top corner of your Resume *** Interview details: Interview Date: 21st June 2025. Interview Time: 10:00 AM till 1:00 PM Interview Venue: Infosys Nethra Campus Kamblapadavu, Kurnadu Post, Mudipu, Ullal Taluk, Mangalore. Karnataka 574153 Things to remember while entering the campus: Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team Documents and things to Carry: Carry a printout your updated resume. Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Designation: Team Lead Experience: 4+ years with team handling experience Qualification: Any non-technical Graduate Shift: 24*7 Notice Period - Immediate to 30 days Please find below JD for the requirement: Respond to customer questions via live chat in both a timely and accurate manner. Process digital customer requests from numerous channels throughout the day. Work with internal clients to facilitate basic account maintenance functions. Learn and adhere to established policies, procedures, and legal requirements, communicating sensitive issues to senior personnel and management. Assist and be active in the team channel to facilitate team growth and quickly answer other agents concerns. Additional information: Candidate needs to have 15 years of full-time education Proficient with basic computer knowledge Candidate should be flexible to work in 24*7 environments Comfortable to work in complete night shifts Excellent verbal, written communication, interpretation and active listening skills Ability to quickly and efficiently assimilate process knowledge Should be comfortable working from office Talents should have graduation completion certificate, mark sheets & relevant experience letters for onboarding. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Greeting from Infosys BPM Ltd., We are hiring experienced candidates from Banking (Consumer/Commercial)/ Mortgage/ Lending Operations domain for Mangalore location. Please walk-in for interview on 21st June 2025. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216261 Please mention the generated Candidate ID on the top corner of your Resume *** Interview details: Interview Date: 21st June 2025. Interview Time: 10:00 AM till 1:00 PM Interview Venue: Infosys Nethra Campus Kamblapadavu, Kurnadu Post, Mudipu, Ullal Taluk, Mangalore. Karnataka 574153 Things to remember while entering the campus: Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team Documents and things to Carry: Carry a printout your updated resume. Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Designation: Process Specialist Experience: 2-4 years Qualification: Any non-technical Graduate Shift: 24*7 Notice Period - Immediate to 30 days Please find below JD for the requirement: Respond to customer questions via live chat in both a timely and accurate manner. Process digital customer requests from numerous channels throughout the day. Work with internal clients to facilitate basic account maintenance functions. Learn and adhere to established policies, procedures, and legal requirements, communicating sensitive issues to senior personnel and management. Assist and be active in the team channel to facilitate team growth and quickly answer other agents concerns. Additional information: Candidate needs to have 15 years of full-time education Proficient with basic computer knowledge Candidate should be flexible to work in 24*7 environments Comfortable to work in complete night shifts Excellent verbal, written communication, interpretation and active listening skills Ability to quickly and efficiently assimilate process knowledge Should be comfortable working from office Talents should have graduation completion certificate, mark sheets & relevant experience letters for onboarding. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Greeting from Infosys BPM Ltd., We are hiring experienced candidates from Banking (Consumer/Commercial)/ Mortgage/ Lending Operations domain for Mangalore location . Please walk-in for interview on 21st June 2025. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-216260 Please mention the generated Candidate ID on the top corner of your Resume *** Interview details: Interview Date: 21st June 2025. Interview Time: 10:00 AM till 1:00 PM Interview Venue: Infosys Nethra Campus Kamblapadavu, Kurnadu Post, Mudipu, Ullal Taluk, Mangalore. Karnataka 574153 Things to remember while entering the campus: Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team Documents and things to Carry: Carry a printout your updated resume. Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree) Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations Designation: Senior Process Executive Experience: 1-2 years Qualification: Any non-technical Graduate Shift: 24*7 Notice Period - Immediate to 30 days Please find below JD for the requirement: Respond to customer questions via live chat in both a timely and accurate manner. Process digital customer requests from numerous channels throughout the day. Work with internal clients to facilitate basic account maintenance functions. Learn and adhere to established policies, procedures, and legal requirements, communicating sensitive issues to senior personnel and management. Assist and be active in the team channel to facilitate team growth and quickly answer other agents concerns. Additional information: Candidate needs to have 15 years of full-time education Proficient with basic computer knowledge Candidate should be flexible to work in 24*7 environments Comfortable to work in complete night shifts Excellent verbal, written communication, interpretation and active listening skills Ability to quickly and efficiently assimilate process knowledge Should be comfortable working from office Talents should have graduation completion certificate, mark sheets & relevant experience letters for onboarding. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team.

Risk Management Group works closely with our business partners to manage the bank s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure. Job Purpose To give effective credit support for meeting the business targets. To frame the lending policy framework, processes and workflow, assist in setting up the mortgages business in India. To approve credit applications as per DOA judiciously. Ensuring that quality of Bank s exposure in India is acceptable at all time. Provide guidance to the team of relationship managers on areas of policy and processes. Key Accountabilities: Underwiring the files as per laid down policy and process and other controls, etc for CLAP business To recommend / approve credit applications in line with agreed process workflows and policies after highlighting / considering all significant risks. To keep track of delinquency levels and ensuring that requisite follow up is being done to ensure that overdues are regularised in a time bound manner. To have a sound knowledge of the respective market especially C-LAP customer segment in terms of risks associated with this product. Vendor Management (Legal, Technical and others if applicable) To apply knowledge of RBI Regulations/ MAS Guidelines that govern credit dispensation, including the Loan Grading, Provisioning and Asset Classification regulations. To have a working knowledge of the general Legal framework in which the bank operates in India and apply the same. Job Duties and Responsibilities: Set up policy / processes for CLAP. Approve Mortgage applications for his respective branch / location / region. Portfolio monitoring / tracking & escalation of adverse new events in the portfolio. Ensure meticulous compliance with Bank s internal credit policy as well as regulatory guidelines. Ensure compliance with the benchmark Turnaround Time. Ensure proper guidance / support to the team of relationship managers. Ensure processing of files within agreed timelines Requirements Six to ten years of experience in mortgages in Consumer Banking (preferably lending to MSME customers). Professional qualification, graduate or post graduate degree, preferably in business, accountancy, economics, finance etc. along with sound domain knowledge of the mortgages business and market. Core Competencies Good analytical skills Good presentation skills Good interpersonal skills Good knowledge of the industry Technical Competencies Sound knowledge of policies / lending frameworks followed for this product. Good knowledge of credit evaluation methods, tools & techniques Sound understanding of regulatory guidelines on credit issued by RBI (local regulations in India), MAS and local laws and regulations that impact businesses in general. Knowledge of various banking products and risks associated with them Adequate local knowledge of properties for cities in which he operates Work Relationship Good working relationship with Consumer Banking Relationship team, Consumer Operations, other product teams, RBI inspectors, regulators, and other external agencies.

Risk Management Group works closely with our business partners to manage the bank s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure. Job Purpose To give effective credit support for meeting the business targets. To frame the lending policy framework, processes and workflow, assist in setting up the mortgages business in India. To approve credit applications as per DOA judiciously. Ensuring that quality of Bank s exposure in India is acceptable at all time. Provide guidance to the team of relationship managers on areas of policy and processes. Key Accountabilities: Underwiring the files as per laid down policy and process and other controls, etc for CLAP business To recommend / approve credit applications in line with agreed process workflows and policies after highlighting / considering all significant risks. To keep track of delinquency levels and ensuring that requisite follow up is being done to ensure that overdues are regularised in a time bound manner. To have a sound knowledge of the respective market especially C-LAP customer segment in terms of risks associated with this product. Vendor Management (Legal, Technical and others if applicable) To apply knowledge of RBI Regulations/ MAS Guidelines that govern credit dispensation, including the Loan Grading, Provisioning and Asset Classification regulations. To have a working knowledge of the general Legal framework in which the bank operates in India and apply the same. Job Duties and Responsibilities: Set up policy / processes for CLAP. Approve Mortgage applications for his respective branch / location / region. Portfolio monitoring / tracking & escalation of adverse new events in the portfolio. Ensure meticulous compliance with Bank s internal credit policy as well as regulatory guidelines. Ensure compliance with the benchmark Turnaround Time. Ensure proper guidance / support to the team of relationship managers. Ensure processing of files within agreed timelines Requirements Six to ten years of experience in mortgages in Consumer Banking (preferably lending to MSME customers). Professional qualification, graduate or post graduate degree, preferably in business, accountancy, economics, finance etc. along with sound domain knowledge of the mortgages business and market. Core Competencies Good analytical skills Good presentation skills Good interpersonal skills Good knowledge of the industry Technical Competencies Sound knowledge of policies / lending frameworks followed for this product. Good knowledge of credit evaluation methods, tools & techniques Sound understanding of regulatory guidelines on credit issued by RBI (local regulations in India), MAS and local laws and regulations that impact businesses in general. Knowledge of various banking products and risks associated with them Adequate local knowledge of properties for cities in which he operates Work Relationship Good working relationship with Consumer Banking Relationship team, Consumer Operations, other product teams, RBI inspectors, regulators, and other external agencies.

Risk Management Group works closely with our business partners to manage the bank s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure. Job Purpose To give effective credit support for meeting the business targets. To frame the lending policy framework, processes and workflow, assist in setting up the mortgages business in India. To approve credit applications as per DOA judiciously. Ensuring that quality of Bank s exposure in India is acceptable at all time. Provide guidance to the team of relationship managers on areas of policy and processes. Key Accountabilities: Underwiring the files as per laid down policy and process and other controls, etc for CLAP business To recommend / approve credit applications in line with agreed process workflows and policies after highlighting / considering all significant risks. To keep track of delinquency levels and ensuring that requisite follow up is being done to ensure that overdues are regularised in a time bound manner. To have a sound knowledge of the respective market especially C-LAP customer segment in terms of risks associated with this product. Vendor Management (Legal, Technical and others if applicable) To apply knowledge of RBI Regulations/ MAS Guidelines that govern credit dispensation, including the Loan Grading, Provisioning and Asset Classification regulations. To have a working knowledge of the general Legal framework in which the bank operates in India and apply the same. Job Duties and Responsibilities: Set up policy / processes for CLAP. Approve Mortgage applications for his respective branch / location / region. Portfolio monitoring / tracking & escalation of adverse new events in the portfolio. Ensure meticulous compliance with Bank s internal credit policy as well as regulatory guidelines. Ensure compliance with the benchmark Turnaround Time. Ensure proper guidance / support to the team of relationship managers. Ensure processing of files within agreed timelines Requirements Six to ten years of experience in mortgages in Consumer Banking (preferably lending to MSME customers). Professional qualification, graduate or post graduate degree, preferably in business, accountancy, economics, finance etc. along with sound domain knowledge of the mortgages business and market. Core Competencies Good analytical skills Good presentation skills Good interpersonal skills Good knowledge of the industry Technical Competencies Sound knowledge of policies / lending frameworks followed for this product. Good knowledge of credit evaluation methods, tools & techniques Sound understanding of regulatory guidelines on credit issued by RBI (local regulations in India), MAS and local laws and regulations that impact businesses in general. Knowledge of various banking products and risks associated with them Adequate local knowledge of properties for cities in which he operates Work Relationship Good working relationship with Consumer Banking Relationship team, Consumer Operations, other product teams, RBI inspectors, regulators, and other external agencies.

Risk Management Group works closely with our business partners to manage the bank s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure. Job Purpose To give effective credit support for meeting the business targets. To frame the lending policy framework, processes and workflow, assist in setting up the mortgages business in India. To approve credit applications as per DOA judiciously. Ensuring that quality of Bank s exposure in India is acceptable at all time. Provide guidance to the team of relationship managers on areas of policy and processes. Key Accountabilities: Underwiring the files as per laid down policy and process and other controls, etc for CLAP business To recommend / approve credit applications in line with agreed process workflows and policies after highlighting / considering all significant risks. To keep track of delinquency levels and ensuring that requisite follow up is being done to ensure that overdues are regularised in a time bound manner. To have a sound knowledge of the respective market especially C-LAP customer segment in terms of risks associated with this product. Vendor Management (Legal, Technical and others if applicable) To apply knowledge of RBI Regulations/ MAS Guidelines that govern credit dispensation, including the Loan Grading, Provisioning and Asset Classification regulations. To have a working knowledge of the general Legal framework in which the bank operates in India and apply the same. Job Duties and Responsibilities: Set up policy / processes for CLAP. Approve Mortgage applications for his respective branch / location / region. Portfolio monitoring / tracking & escalation of adverse new events in the portfolio. Ensure meticulous compliance with Bank s internal credit policy as well as regulatory guidelines. Ensure compliance with the benchmark Turnaround Time. Ensure proper guidance / support to the team of relationship managers. Ensure processing of files within agreed timelines Requirements Six to ten years of experience in mortgages in Consumer Banking (preferably lending to MSME customers). Professional qualification, graduate or post graduate degree, preferably in business, accountancy, economics, finance etc. along with sound domain knowledge of the mortgages business and market. Core Competencies Good analytical skills Good presentation skills Good interpersonal skills Good knowledge of the industry Technical Competencies Sound knowledge of policies / lending frameworks followed for this product. Good knowledge of credit evaluation methods, tools & techniques Sound understanding of regulatory guidelines on credit issued by RBI (local regulations in India), MAS and local laws and regulations that impact businesses in general. Knowledge of various banking products and risks associated with them Adequate local knowledge of properties for cities in which he operates Work Relationship Good working relationship with Consumer Banking Relationship team, Consumer Operations, other product teams, RBI inspectors, regulators, and other external agencies.

Risk Management Group works closely with our business partners to manage the bank s risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure. Job Purpose To give effective credit support for meeting the business targets. To frame the lending policy framework, processes and workflow, assist in setting up the mortgages business in India. To approve credit applications as per DOA judiciously. Ensuring that quality of Bank s exposure in India is acceptable at all time. Provide guidance to the team of relationship managers on areas of policy and processes. Key Accountabilities: Underwiring the files as per laid down policy and process and other controls, etc for CLAP business To recommend / approve credit applications in line with agreed process workflows and policies after highlighting / considering all significant risks. To keep track of delinquency levels and ensuring that requisite follow up is being done to ensure that overdues are regularised in a time bound manner. To have a sound knowledge of the respective market especially C-LAP customer segment in terms of risks associated with this product. Vendor Management (Legal, Technical and others if applicable) To apply knowledge of RBI Regulations/ MAS Guidelines that govern credit dispensation, including the Loan Grading, Provisioning and Asset Classification regulations. To have a working knowledge of the general Legal framework in which the bank operates in India and apply the same. Job Duties and Responsibilities: Set up policy / processes for CLAP. Approve Mortgage applications for his respective branch / location / region. Portfolio monitoring / tracking & escalation of adverse new events in the portfolio. Ensure meticulous compliance with Bank s internal credit policy as well as regulatory guidelines. Ensure compliance with the benchmark Turnaround Time. Ensure proper guidance / support to the team of relationship managers. Ensure processing of files within agreed timelines Requirements Six to ten years of experience in mortgages in Consumer Banking (preferably lending to MSME customers). Professional qualification, graduate or post graduate degree, preferably in business, accountancy, economics, finance etc. along with sound domain knowledge of the mortgages business and market. Core Competencies Good analytical skills Good presentation skills Good interpersonal skills Good knowledge of the industry Technical Competencies Sound knowledge of policies / lending frameworks followed for this product. Good knowledge of credit evaluation methods, tools & techniques Sound understanding of regulatory guidelines on credit issued by RBI (local regulations in India), MAS and local laws and regulations that impact businesses in general. Knowledge of various banking products and risks associated with them Adequate local knowledge of properties for cities in which he operates Work Relationship Good working relationship with Consumer Banking Relationship team, Consumer Operations, other product teams, RBI inspectors, regulators, and other external agencies.

Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Purpose Job starts with recruitment of manpower and training them on Consumer LAP business. Catchment mapping to each of the DST s is an important activity. Ensure productivity from DST s and drive Consumer LAP business from Branch Banking channel. Also responsible for cross selling to the existing base and cross selling other bank products to the new customers. Sales manager is also responsible for Consumer LAP P & L of all the branches assigned to him/her. Key Accountabilities Recruitment & Training of Manpower Handholding the DST s & Driving the productivity. Catchment mapping & Marketing Activities Achievement of Annual Operating Plan for both DST s & Branches. Ensure Profitability of Consumer LAP Business Responsible for Portfolio Quality Job Duties & responsibilities Ensure Manpower against Budgeted numbers Ensure every DST to follow the sales process Ensure DST s does regular marketing activities and participates in the traders/association meetings in the given catchment. Closely work with branch banking team and attend the branch leads. Work with DST s and customer visits Ensure all corporate office initiatives are being implemented Requirement 5-10 Years of experience in sourcing Business Loans / Loan against property / MSME business. At least 3 5 years of experience in team handling. Graduation / Post Graduation Sales / Business Development Leadership skills Ability to lead team Relationship management Team Development Strategy and Planning Resource Allocation Banking knowledge Computer Skills and digital knowledge Good network in the market Team Player Self Motivated Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they we're made just right for you. Job Purpose Job starts with recruitment of manpower and training them on Consumer LAP business. Catchment mapping to each of the DST s is an important activity. Ensure productivity from DST s and drive Consumer LAP business from Branch Banking channel. Also responsible for cross selling to the existing base and cross selling other bank products to the new customers. Sales manager is also responsible for Consumer LAP P L of all the branches assigned to him/her. Key Accountabilities Recruitment Training of Manpower Handholding the DST s Driving the productivity. Catchment mapping Marketing Activities Achievement of Annual Operating Plan for both DST s Branches. Ensure Profitability of Consumer LAP Business Responsible for Portfolio Quality Job Duties responsibilities Ensure Manpower against Budgeted numbers Ensure every DST to follow the sales process Ensure DST s does regular marketing activities and participates in the traders/association meetings in the given catchment. Closely work with branch banking team and attend the branch leads. Work with DST s and customer visits Ensure all corporate office initiatives are being implemented Requirement 5-10 Years of experience in sourcing Business Loans / Loan against property / MSME business. At least 3 5 years of experience in team handling. Graduation / Post Graduation Sales / Business Development Leadership skills Ability to lead team Relationship management Team Development Strategy and Planning Resource Allocation Banking knowledge Computer Skills and digital knowledge Good network in the market Team Player Self Motivated Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations are at every life stage. Our financial solutions are not only the best in the business - they were made just right for you. Job Purpose: Business monitoring and support across India and regional reviews. Support the CEO s office on specific projects/activities to support the franchise. Monitor performance of strategic investments held by the bank. Key Accountabilities: - Tracking of the performance metrics Assist in developing forecasting tools for assessing business performance and focus areas Assist in developing and finalizing presentations for senior management, Board, regulators etc. Typical content involves demonstrating India performance against budgets, peer banks, etc. Monthly/Quarterly semi-annual reporting in required formats. Support DBS India CEO s office with external and regional reporting and reviews. Deliver on DBS India Strategy and Planning plan and deliverables. Monitor external internal sources relevant for the bank s overall strategy: including market trends, and external developments; Also engage relevant stakeholders to gather such key information. Experience: 5-7 years of post-qualification experience in related field. Worked in Performance business monitoring functions. Understanding of relevant banking and financial services products, services, ecosystems and regulations. Personal Attributes: Ability to effectively communicate at all levels within an organization Good written and oral communication. High level of problem-solving aptitude and demonstrated organizational skills. Education / Preferred Qualifications: An MBA or Chartered Accountant or equivalent degree is preferable Core Competencies: Good problem solving/analytical, planning organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods Good interpersonal and communications skills. Work Relationship: Possess good working relationship and a high degree of team spirit and cooperation with relationship group as well as service partners in the bank such as Product Management, Operations, Finance, Legal etc, so as to ensure seamless delivery of projects.

Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Purpose Job starts with recruitment of manpower and training them on Consumer LAP business. Catchment mapping to each of the DST s is an important activity. Ensure productivity from DST s and drive Consumer LAP business from Branch Banking channel. Also responsible for cross selling to the existing base and cross selling other bank products to the new customers. Sales manager is also responsible for Consumer LAP P L of all the branches assigned to him/her. Key Accountabilities Recruitment Training of Manpower Handholding the DST s Driving the productivity. Catchment mapping Marketing Activities Achievement of Annual Operating Plan for both DST s Branches. Ensure Profitability of Consumer LAP Business Responsible for Portfolio Quality Job Duties responsibilities Ensure Manpower against Budgeted numbers Ensure every DST to follow the sales process Ensure DST s does regular marketing activities and participates in the traders/association meetings in the given catchment. Closely work with branch banking team and attend the branch leads. Work with DST s and customer visits Ensure all corporate office initiatives are being implemented Requirement 5-10 Years of experience in sourcing Business Loans / Loan against property / MSME business. At least 3 5 years of experience in team handling. Graduation / Post Graduation Sales / Business Development Leadership skills Ability to lead team Relationship management Team Development Strategy and Planning Resource Allocation Banking knowledge Computer Skills and digital knowledge Good network in the market Team Player Self Motivated Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Purpose Job starts with recruitment of manpower and training them on Consumer LAP business. Catchment mapping to each of the DST s is an important activity. Ensure productivity from DST s and drive Consumer LAP business from Branch Banking channel. Also responsible for cross selling to the existing base and cross selling other bank products to the new customers. Sales manager is also responsible for Consumer LAP P L of all the branches assigned to him/her. Key Accountabilities Recruitment Training of Manpower Handholding the DST s Driving the productivity. Catchment mapping Marketing Activities Achievement of Annual Operating Plan for both DST s Branches. Ensure Profitability of Consumer LAP Business Responsible for Portfolio Quality Job Duties responsibilities Ensure Manpower against Budgeted numbers Ensure every DST to follow the sales process Ensure DST s does regular marketing activities and participates in the traders/association meetings in the given catchment. Closely work with branch banking team and attend the branch leads. Work with DST s and customer visits Ensure all corporate office initiatives are being implemented Requirement 5-10 Years of experience in sourcing Business Loans / Loan against property / MSME business. At least 3 5 years of experience in team handling. Graduation / Post Graduation Sales / Business Development Leadership skills Ability to lead team Relationship management Team Development Strategy and Planning Resource Allocation Banking knowledge Computer Skills and digital knowledge Good network in the market Team Player Self Motivated Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Purpose Job starts with recruitment of manpower and training them on Consumer LAP business. Catchment mapping to each of the DST s is an important activity. Ensure productivity from DST s and drive Consumer LAP business from Branch Banking channel. Also responsible for cross selling to the existing base and cross selling other bank products to the new customers. Sales manager is also responsible for Consumer LAP P L of all the branches assigned to him/her. Key Accountabilities Recruitment Training of Manpower Handholding the DST s Driving the productivity. Catchment mapping Marketing Activities Achievement of Annual Operating Plan for both DST s Branches. Ensure Profitability of Consumer LAP Business Responsible for Portfolio Quality Job Duties responsibilities Ensure Manpower against Budgeted numbers Ensure every DST to follow the sales process Ensure DST s does regular marketing activities and participates in the traders/association meetings in the given catchment. Closely work with branch banking team and attend the branch leads. Work with DST s and customer visits Ensure all corporate office initiatives are being implemented Requirement 5-10 Years of experience in sourcing Business Loans / Loan against property / MSME business. At least 3 5 years of experience in team handling. Graduation / Post Graduation Sales / Business Development Leadership skills Ability to lead team Relationship management Team Development Strategy and Planning Resource Allocation Banking knowledge Computer Skills and digital knowledge Good network in the market Team Player Self Motivated Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Purpose Job starts with recruitment of manpower and training them on Consumer LAP business. Catchment mapping to each of the DST s is an important activity. Ensure productivity from DST s and drive Consumer LAP business from Branch Banking channel. Also responsible for cross selling to the existing base and cross selling other bank products to the new customers. Sales manager is also responsible for Consumer LAP P L of all the branches assigned to him/her. Key Accountabilities Recruitment Training of Manpower Handholding the DST s Driving the productivity. Catchment mapping Marketing Activities Achievement of Annual Operating Plan for both DST s Branches. Ensure Profitability of Consumer LAP Business Responsible for Portfolio Quality Job Duties responsibilities Ensure Manpower against Budgeted numbers Ensure every DST to follow the sales process Ensure DST s does regular marketing activities and participates in the traders/association meetings in the given catchment. Closely work with branch banking team and attend the branch leads. Work with DST s and customer visits Ensure all corporate office initiatives are being implemented Requirement 5-10 Years of experience in sourcing Business Loans / Loan against property / MSME business. At least 3 5 years of experience in team handling. Graduation / Post Graduation Sales / Business Development Leadership skills Ability to lead team Relationship management Team Development Strategy and Planning Resource Allocation Banking knowledge Computer Skills and digital knowledge Good network in the market Team Player Self Motivated Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.