Posted:1 day ago|
Platform:
On-site
Full Time
Responsibilities
Provide day-to-day support and monitoring of Windows Server environments (2016-2022)
Execute OS patching and monthly maintenance activities using SCCM or WSUS
Respond to incident and service requests raised via ServiceNow, ensuring SLA adherence.
Perform Active Directory (AD), DNS, DHCP, and GPO administration for user and system management.
Assist in basic troubleshooting of Windows updates, application services, and hardware-related alerts.
Monitor Windows infrastructure through Splunk, SolarWinds, or ManageEngine dashboards.
Perform file share permissions, account provisioning, and group policy reviews as part of daily hygiene.
Document SOPs, incident resolutions, and system configuration details in the CMDB.
Qualifications we seek in you!
Minimum Qualifications
Bachelor's degree in Computer Science, IT, or related field.
Good years of experience in supporting Windows Server operations in enterprise setups.
Strong understanding of AD, DNS, DHCP, GPO, and patch management concepts.
Knowledge of ITSM process flow (Incident, Change, Problem).
Preferred Qualifications/ Skills
Primary: Windows Server 2016/2019/2022, SCCM, WSUS, ServiceNow.
Secondary: Azure, PowerShell, VMware vCenter, Defender for Servers, CrowdStrike, Tenable.
Certifications: Microsoft Certified - Windows Server / Azure Administrator Associate.
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