Consultant - Telesales

Job Description

Travel Consultant Responsibilities: Responding to inquiries about the company's services and offerings Determining each client's requirements including destination, length of stay, and transit time Ensuring clients pay the deposit before commencing bookings Informing clients about the cancellation policy including important dates and penalties Ascertaining and adhering to the available budget Selecting the most appropriate transport options based on budget, timing, and preferences Securing suitable accommodation based on budget and location Planning excursions tailored to each client's interests and needs Considering mobility and medical needs throughout the planning process Travel Consultant Requirements: High school diploma or equivalent (qualification in tourism is an advantage) Proven experience as a travel consultant with knowledge of domestic and international travel arrangements Computer literacy with strong research and writing skills Excellent interpersonal skills including communication, empathy, and respect Ability to source the best travel quotes Strong multitasking skills to deliver within tight deadlines Committed to exceeding client expectations through exceptional service