Consultant

Experience:- 2+ Years.

Location:- Bengaluru.

Key Responsibilities:

• Create, configure, and maintain JIRA projects, boards, issue types, screens, fields,

and notifications.

• Design and manage custom workflows, conditions, validators, and post-functions

based on business requirements.

• Maintain and manage user permissions, groups, and project roles.

• Work closely with project managers, developers, QA, and business stakeholders to

optimize JIRA usage.

• Troubleshoot issues and provide timely support for JIRA-related requests and incidents.

• Monitor system performance and usage to ensure stability and efficiency.

• Implement process improvements and automation within JIRA where appropriate.

• Support integration with other Atlassian tools (e.g., Confluence, Bitbucket) or third-party

apps.

• Maintain documentation related to JIRA configurations and administration.

Required Skills and Qualifications:

• 12 years of experience as a JIRA Administrator or in a similar role.

• Hands-on experience in creating and managing JIRA projects and workflows.

• Familiarity with JIRA Query Language (JQL).

• Basic understanding of permission schemes, issue security schemes, and

notification schemes.

• Experience with JIRA Service Management is a plus.

• Strong communication and problem-solving skills.

• Ability to manage multiple tasks and projects in a dynamic environment.