Consult an Expert

Vakilsearch

2 - 6 years

4 - 6 Lacs

chennai tamil nadu india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

problem-solving analytical skills customer engagement

Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities:

Offer accurate, timely, and professional advice or consultations in your area of expertise.
Respond to queries via chat, email, video call, or phone as per platform requirements.
Assist users in understanding complex issues or solving specific problems.
Maintain up-to-date knowledge in your field to ensure credible and current consultation.
Document interactions, maintain records, and follow data privacy/confidentiality protocols.
Collaborate with internal teams to improve consultation workflows and customer satisfaction.
Participate in training, webinars, or content development if applicable.

Domains (Customize as per use case):

Healthcare (e.g., medical specialists, dietitians, psychologists)
Legal (e.g., legal advisors, compliance experts)
Finance (e.g., tax consultants, investment advisors)
Technology (e.g., IT consultants, cybersecurity experts)
Education (e.g., career counselors, academic advisors)

Required Skills & Qualifications:

Bachelor's or Master's degree in a relevant field.
Minimum 3 years of experience in the chosen area of expertise.
Strong problem-solving and analytical skills.
Excellent verbal and written communication.
Comfortable with digital tools, platforms, and remote interactions.
High level of professionalism and customer-centric approach.

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