Shriram general insurance company limited C. T. Centre ltd

2.0 - 6.0 years

0 Lacs

gujarat

On-site

Job Description: You will be responsible for managing insurance claims, providing customer support, handling policy documentation, conducting risk assessments, and ensuring compliance with insurance regulations at Shriram General Insurance Company Limited in Khambhat. Your role will involve performing day-to-day tasks to ensure seamless operations by collaborating with different departments. Additionally, you will be required to demonstrate strong administrative and communication skills, both written and verbal. Qualifications: - Proficiency in insurance claims management, risk assessment, and compliance - Excellent customer support and service delivery skills - Strong administrative and documentation management capabilities - Exceptional written and verbal communication skills - Advanced analytical and problem-solving abilities - Ability to work independently and collaboratively within a team - Proficient in using insurance software and office applications - Bachelor's degree in Business, Finance, Insurance, or a related field (Note: This is a standard summary format of the Job Description provided),

Posted 2 days ago

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Customer Care Analyst NTT DATA North America

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a skilled professional in Revenue Cycle Management, your primary responsibility will be to perform outbound calls to insurance companies in the US to collect outstanding Accounts Receivables. You will be a subject matter expert in Denial Management, and your tasks will include identifying and working on AR automation to streamline processes and ensure high-quality results. Additionally, you will provide trend analysis of issues along with their appropriate solutions to your supervisor. You will need to respond to customer requests promptly, either by phone or in writing, to ensure the timely resolution of unpaid and denied claims. Adherence to Standard Operating Procedure (SOP) guidelines within established productivity standards is essential. Your expertise in appeals management will be crucial in this role. Attending meetings and in-service training sessions will be part of your routine to enhance your Accounts Receivable knowledge, compliance skills, and maintenance of credentials. You must ensure complete adherence to Turn-Around Time (TAT) and Service Level Agreements (SLAs) as defined by the customer while maintaining patient confidentiality. The ideal candidate for this position should have at least 5 years of experience in Revenue Cycle Management related to medical billing. You must possess expertise in Revenue cycle management and End-to-End resolution guidelines. Proficiency in Windows PC applications, including MS Office, navigating screens, using a keyboard, and learning new software tools, is essential. You should be able to work regular office shifts from Monday to Friday, from 5:30 pm to 3:30 am IST. Your dedication to maintaining accuracy, efficiency, and confidentiality in Accounts Receivable processes will be crucial to the success of our team.,

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