Job
Description
Autodesk is looking for a talented and experienced Centercode Engineer to join the Enterprise Systems and Experience IT organization. In this role, you will play a crucial part in managing and maintaining the Centercode platform and its integrations. Your responsibilities will include providing essential support to Autodesk's product teams, onboarding new users, and addressing end-user issues. The successful candidate should possess the ability to navigate ambiguous or undefined problems, communicate technical topics to non-technical audiences, and demonstrate a willingness to both learn from and share knowledge with others. You will be required to work during UK working hours and the position is based in a hybrid model in Bengaluru. Responsibilities - Support, manage, and maintain the Centercode platform and its integrations to ensure optimal performance and uptime. - Guide product teams, manage stakeholder and customer relationships, and assist end-users with account, login, and access issues. - Stay informed about changes in Centercode and Autodesk SSO/OAuth/Identity/Profile, and monitor success metrics such as system uptime and platform usage. - Update non-disclosure agreements and ensure compliance with GDPR, Privacy, Security, and Integration audits. - Document best practices and training materials for the Centercode platform. Minimum Qualifications - Proven experience in managing and maintaining a technology platform, preferably Centercode. - Demonstrated success in effective stakeholder and customer management. - Previous experience in Quality Assurance or Development of complex systems, emphasizing testing procedures and tools. - Practical experience in community management, PLM implementation, and technical program management. - Understanding of OAuth protocols, particularly for Single Sign-On (SSO) applications. - Hands-on experience in creating structured surveys and conducting data reporting/analytics. - Prior involvement in ensuring compliance with GDPR, Privacy, Security, and Integration audits. - Experience with AWS services is a plus. - Familiarity with working in Jira and Confluence applications is a plus. Preferred Qualifications - 2-4 years of experience in Quality Assurance or Development of complex systems. - Experience in community management, PLM implementation, and technical program management. - Strong grasp of QA testing procedures and tools. - Bachelor's degree, preferably a Master's, in Computer Science, Information Systems, Engineering, or a related field. - Knowledge of OAuth for Single Sign-On (SSO). - Experience in creating structured surveys and executing data reporting/analytics. - Understanding of AWS services. - Familiarity with how User Research and Experience Design teams collect feedback. The Ideal Candidate - Comfortable handling ambiguous or undefined problems and guiding others. - Excellent interpersonal skills. - Ability to explain technical topics to non-technical audiences in written and visual formats. - Flexible in adapting behavior to meet team needs. - Confidence in skills and abilities, with a willingness to share knowledge and learn from others. - Familiarity with agile methodologies and ability to work in a scrum team. - Proficiency in spoken and written English.,
