Communication & Soft Skills Coach in

5 - 8 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

  • coaching to improve communication skills

  • one-on-one and group coaching sessions

  • Training Needs Analysis

  • workshops and engagement activities

  • continuous feedback

  • supervisors and team leaders

  • daily huddles

  • Quality and Operations

  • training and coaching plans

  • Use coaching tools, role-plays, simulations, and feedback mechanisms to drive improvement.

  • Analyze multiple data sources to identify recurring issues and recommend solutions.

  • timely execution

  • Participate in ad-hoc skill enhancement initiatives for floor associates.

Requirements:

  • communication and soft skills coaching

  • Strong command of English with the ability to coach grammar, pronunciation, fluency, and cultural nuances.

  • Experience working with international clients (US/UK preferred).

  • Certification in training/coaching methodologies is an advantage.

  • Strong analytical skills to assess performance metrics and identify improvement areas.

  • Ability to influence and motivate associates to adopt best practices.

Location:

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You