Senior Service Engineer - Rice Color Sorter Machine Apit Machinery

5.0 - 10.0 years

5 - 10 Lacs

Bengaluru

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JOB DESCRIPTION [ROLES AND RESPONSIBILITIES] Job Title: Senior Service Engineer - Rice Color Sorter Machine Department: After Sales & Service Location: Bangalore (For pan India locations) Reporting To: Engineering & Projects Head Experience/qualifications requirements: Educational Background : Bachelors degree in mechanical engineering, Electrical Engineering, or a related field. Experience : Minimum of 5 years of hands-on experience with rice color sorter machines or similar high-tech industrial equipment, including field service. Technical Expertise : In-depth knowledge of mechanical, electrical, and optical systems in rice color sorter machines. Software Proficiency : Experience with machine control software and diagnostics tools for rice sorters. Primary duties and responsibilities include but are not limited to: Installation & Commissioning : Lead the installation, calibration, and commissioning of rice color sorter machines at customer sites, ensuring smooth setup and optimized performance. Maintenance & Repair : Provide ongoing maintenance, troubleshooting, and repair services to ensure maximum uptime and operational efficiency of machines. This includes both mechanical and electrical components. Technical Support : Offer remote and on-site support for customers, resolving technical issues and ensuring quick resolution to minimize downtime. Training : Train customer personnel on the operation, troubleshooting, and basic maintenance of the rice color sorter machines. Upgrades & Modifications : Perform system upgrades and modifications as required to enhance machine performance and accommodate customer-specific needs. Diagnostics & Troubleshooting : Use diagnostic tools and your expertise to identify root causes of technical issues and implement effective solutions. Documentation : Prepare detailed service reports, maintenance logs, and other necessary documentation for customers and internal use. Collaboration : Work closely with the sales, projects, and R&D teams to ensure seamless delivery of service and support. Customer Relationship Management : Build and maintain strong relationships with customers, ensuring their satisfaction and gaining insights to improve future service offerings. Emergency Response : Respond to urgent technical issues, often requiring after-hours support and travel to customer sites. Travel : Willingness to travel frequently (up to 50%) for on-site customer support and installations. The Key Skills, Knowledge and Competencies Required Being Successful in This Position: Administrative skills : Establish plans; structure and staff develop systems and processes; manage execution; work efficiently. Communication skills : Speak effectively; foster open communications; listen to others; deliver presentations; prepare written communications. Interpersonal skills: Build relationships; value diversity; able to motivate customers internally & externally. Leadership skills : Provide direction; lead courageously; influence others; foster teamwork; Timely Decision Making. Strong Negotiating Skills. Motivation skills: Drive for results; show work commitment Organizational Knowledge: Know the business, good sense of P&L Organizational strategy skills : Drive to meet budget Self-Management skills: Act with integrity; demonstrate adaptability. Thinking skills: Think strategically; analyze issues; use sound judgment; innovate, effective use of imitative and forward planning.

Posted 1 week ago

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Sales Engineer | Sr. Sales Engineer | Kundli | Sonipat Career Management Center

3.0 - 8.0 years

3 - 8 Lacs

Sonipat

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Hiring for Sales Engineer & Sr. Sales Engineer | Kundli | Sonipat | Air Compressor Industry Exp. - 3-8 yrs Salary- 3-10LPA Candidate must have good knowledge of Air Compressor or Color Sorter Interested candidates contact on- 8222822052

Posted 1 month ago

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