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Moneyboxx Finance
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Collection Officer For Soft Bucket (Fresher)

Collection Officer For Soft Bucket (Fresher)

Moneyboxx Finance

0 - 1 years

|

0 Lacs

Meerut Agra Bathinda

Posted:1 day ago| Platform:

Apply

Skills Required

Fresher Hiring Collections Tele Collection Collection Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Collection Officers

Key Responsibilities:

Make outbound calls to customers with overdue EMI payments (soft bucket: 1–30 DPD).
Understand reasons for default and educate customers on due payments, penalties, and consequences of non-payment.
Persuade and negotiate with customers to make timely payments.
Provide multiple payment options and guide customers through digital payment methods, if required.
Maintain accurate and updated records of interactions in the system (CRM or collection software).
Escalate high-risk cases or non-cooperative customers to the Team Lead or Supervisor.
Meet daily/weekly/monthly call and recovery targets.
Ensure compliance with all regulatory and company guidelines during communication.

Key Skills & Competencies:

Good communication skills (Hindi/regional language and basic English)
Strong negotiation and convincing abilities
Basic computer knowledge (MS Excel, CRM systems)
Patience and empathy while dealing with customers
Target-oriented mindset

Eligibility Criteria:

Qualification: Minimum HSC (12th pass); Graduation preferred
Experience: Fresher or up to 1 year in tele-calling/customer service/collections
Age: 18–27 years
Language Proficiency: Fluency in Hindi and local language preferred

More Jobs at Moneyboxx Finance

Collection Officer For Soft Bucket (Fresher)

Meerut, Agra, Bathinda

Experience: Not specified

INR 0 - 0 Lacs

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Moneyboxx Finance

Moneyboxx Finance

Financial Services

Noida

51-200 Employees

1 Jobs

Key People

Sanjay Bhandari

Co-Founder & CEO
Bushra Islam

Co-Founder & CTO

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