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Collection Mis Executive

Collection Mis Executive

Vastu Housing Finance

2 - 4 years

5 - 6 Lacs

mumbai

Posted:1 week ago| Platform:

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Skills Required

telecalling backend support collections backend operations collections process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Contact customers via phone, email, or in-person visits to follow up on overdue payments.
Maintain records of customer interactions, payment agreements, and follow-up schedules.
Negotiate repayment plans and ensure timely collection of dues.
Escalate unresolved cases to higher authorities for further action.
Coordinate with internal teams (Sales, Accounts, Legal, etc.) for smooth resolution of disputes.
Monitor and track accounts to identify outstanding debts.
Prepare daily/weekly/monthly reports on collection status.
Ensure adherence to company policies, compliance, and regulatory guidelines while dealing with customers.

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