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4.0 - 5.0 years
3 - 6 Lacs
Mumbai
Work from Office
Portfolio Resolutions Manager-Other location-ARD RETAIL-ARD Retail Portfolio Job requires managing central agencies and adding new agencies. Managing independent team from all states. Liaison with central and state teams. Meeting monthly collection targets. Deep bucket collections Job Requirements, Skills, Knowledge prerequisites Knowhow of managing collection call centers, digital approach, negotiation, skip tracing and managing state level team. Having basic legal knowledge. Deep bucket collections. Educational Qualifications Graduate & above Experience Profile 4 -5 years of experience in managing large collection call center. Benchmark Companies Bajaj, L&T, HDFC, Magma, ICICI and NBFCS
Posted 2 weeks ago
2.0 - 5.0 years
1 - 2 Lacs
Mumbai, Churchgate
Work from Office
Team Leading for Collection Team for Personal Loans Handling Collection calsl on a personal loan for collecting EMI & Charges Look after customer queries and try to resolve the case in the best possible manner Updating daily achievements to superiors Desired Candidate Profile: Team Handling experience for 3 years Experience in Tele calling, NBFC Good Communication Skills DRA Certification Spoken Language Proficiency: English , Hindi and any other India Language
Posted 2 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Chidambaram
Work from Office
We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, with expertise in managing receivables and ensuring timely payments. Roles and Responsibility Manage and oversee the daily operations of the branch's receivable functions. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and disputes. Analyze financial data to identify trends and areas for improvement in receivable management. Ensure compliance with regulatory requirements and company policies. Maintain accurate records and reports of all transactions and interactions. Job Requirements Bachelor's degree in any discipline or equivalent qualification. Proven experience in managing receivables and collections in the BFSI industry. Strong knowledge of financial regulations and laws governing the sector. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in Microsoft Office and other relevant software applications. For more information, please contact us at EQU/BRO/1355771.
Posted 2 weeks ago
1.0 - 4.0 years
1 - 3 Lacs
Ponneri, Chennai, Arakonam
Work from Office
We are looking for a highly motivated and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables, ensuring timely payments and minimizing bad debts. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and disputes related to loan recoveries. Analyze financial data to identify trends and areas for improvement in the bank's receivables portfolio. Maintain accurate records and reports on receivables, including aging analysis and credit risk assessments. Ensure compliance with regulatory requirements and internal policies related to loan recovery practices. Job Requirements Strong knowledge of banking regulations and laws governing loan recoveries and collections. Excellent communication and interpersonal skills to build strong relationships with customers and internal stakeholders. Ability to analyze financial data and provide insights to inform business decisions. Proficiency in MS Office and other software applications relevant to accounting and finance. Experience working in a fast-paced environment with multiple priorities and deadlines. Strong problem-solving skills to resolve complex issues related to loan recoveries and collections. Location - Arakonam,Chennai,Ponneri,Vellore
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Salem
Work from Office
About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: " " Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Indore, Bengaluru
Work from Office
Roles and Responsibilities : Manage debt recovery through effective communication with customers, negotiation, and legal action when necessary. Conduct field collections by visiting clients' premises to collect outstanding payments. Develop and implement strategies for improving collection rates and reducing delinquencies. Maintain accurate records of all interactions with customers and updates on payment status. Job Requirements : 0.6-3 years of experience in loan collection or related field (e.g., debt management). Strong knowledge of debt recovery processes, laws, and regulations. Excellent communication skills for negotiating with customers over phone calls or face-to-face meetings. Ability to work independently in a fast-paced environment with minimal supervision.
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Industry: Banking Collections Function: Field Collections Employment Type : Full-time About the Role: We are hiring a Field Collection Manager for our Banking Collections process, specifically focused on Personal Loan collections (Buckets X, 0, and 1) The ideal candidate will be responsible for managing a team of Field Collection Executives (FOS) to drive daily, weekly, and monthly collection targets This is a hands-on role requiring strong people management, process discipline, and market understanding Key Responsibilities: Lead and manage a team of Field Collection Executives (FOS) to meet collection targets. Drive field collections for Personal Loan accounts in buckets X, 0, and 1. Ensure daily field follow-ups, productivity tracking, and reporting. Strategize and execute collection plans to reduce delinquency. Conduct regular field visits and handle escalated collection cases if required. Maintain MIS and collection reports as per client requirements. Ensure compliance with banking norms and code of conduct. Provide on-ground coaching, mentoring, and performance feedback to the team. Possess strong understanding of the Bangalore market and pin code-level geography for effective allocation and monitoring. Desired Candidate Profile: Education : Graduate in any discipline. Communication : Good command over English and local languages. Experience : Must have experience in managing field collection teams (FOS), either in a BPO Field Collection setup or Collections Agency role. Should have handled large field teams directly. Not looking for candidates who are managing third-party agencies. Sound knowledge of banking field collections and regulatory guidelines. Strong local market knowledge of Bangalore is a must.
Posted 2 weeks ago
3.0 - 4.0 years
2 - 3 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
Job Title: Executive / Sr. Executive Accounts (Inventory & Collection) Location: Zirakpur, Chandigarh Department: Accounts & Finance Experience Required: 25 years Key Responsibilities: Inventory Management Billing & Documentation Follow up with customers for timely collection of outstanding payments. Coordinate and resolve customer queries related to billing and payment. Prepare and submit customer invoices on a monthly basis. Ensure accuracy in billing and alignment with agreed terms and conditions. Track and record all payments received and maintain payment status reports. Prepare daily/weekly/monthly collection and inventory reports for management. Assist in audit requirements and financial reconciliation related to inventory and receivables.
Posted 2 weeks ago
2.0 - 4.0 years
2 - 4 Lacs
Noida
Work from Office
Collection experience must, Team handling, BPO experience, Attrition, Shrinkage, Roster Making, Communicating goals. Team Handling, collection experience, Collaboration skills. Because customer service team leads work on a team with other representatives, Skills can help you lead a team because it ensures that you can write and speak in a manner that your team easily Work Experience : - 2 Years Relevant Experience As a Team Lead
Posted 2 weeks ago
2.0 - 4.0 years
2 - 4 Lacs
Jaipur
Work from Office
Collection experience must, Team handling, BPO experience, Attrition, Shrinkage, Roster Making, Communicating goals. Team Handling, collection experience, Collaboration skills. Because customer service team leads work on a team with other representatives, Skills can help you lead a team because it ensures that you can write and speak in a manner that your team easily Work Experience : - 2 Years Relevant Experience As a Team Lead
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Thane
Work from Office
About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: " " Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years
Posted 2 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
Uttarkashi, Gandhidham, Ahmedabad
Work from Office
Job Title: Finance Executive Accounts Receivable Department: Finance Location: Ahmedabad (Head Office) Industry: Hospitality Job Summary: We are hiring a Finance Executive Accounts Receivable with a strong background in the hospitality industry . Immediate joiners with experience in IDS software will be preferred. The role involves managing invoicing, collections, reconciliations, and ensuring timely payments while maintaining strong client relationships. Key Responsibilities: Manage accounts receivable processes including invoicing and payment collections. Reconcile customer accounts and resolve discrepancies in a timely manner. Monitor outstanding payments and follow up regularly for collections. Maintain accurate financial records and generate financial reports. Collaborate with internal teams and clients to support seamless finance operations. Ensure compliance with organizational finance policies and standards. Desired Candidate Profile: Education: B.Com / M.Com Experience: 2–3 years in Accounts Receivable or Finance, mandatory hospitality industry experience . Software Skills: Experience working on IDS Software preferred. Other Skills: Strong analytical skills, attention to detail, good communication and interpersonal skills. Joining: Immediate joiners preferred. Work Locations: Ahmedabad (Head Office). Perks and Benefits: Opportunity to work with a leading hospitality organization. Professional growth and development. Competitive salary package.
Posted 2 weeks ago
1.0 - 2.0 years
1 - 3 Lacs
New Delhi, Chennai
Work from Office
Contacting customers for Payment Follow up & Collection, Updating customer information in the database, Verifying the documents, Must have good communication skills, Able to speak Hindi (Added Advantage),
Posted 2 weeks ago
5.0 - 10.0 years
10 - 12 Lacs
Pune
Work from Office
Candidate Specification& Job Responsibilities: 5+ years of experience in Order to Cash, Strong understanding of end to end cycle of Accounts Receivable (Invoice Billing, Cash Application, Collection, Credit Management and Dispute Management) Ensure all teams deliverables are completed in due time and compliant to relevant standards and policies and reported accurately Ensure compliance to all SLA and KPI targets Conducting review meetings with Team and external stakeholders Ensure compliance to quality and audit requirements Manage resource requirementsIdentify process gaps and improvement opportunities Handle internal reporting, adherence to SLAHandle quality control and audits Handle all administrative challenge & Manage escalations Prepare dashboards for performance metrics, service levelsExceed daily / weekly / monthly targets on Teams TAT and Accuracy Support team with AR domain knowledge as and when required Track exceptions and forward to relevant stakeholders for resolution Review queries and resolve from system Identify process gaps, Engage in Lean, Six Sigma projects to enhance process performance Drive transformation for process improvement. Simplification, automation Participate in all strategic decision with the customer Flexible to work in shifts as the clients requirement Contact Person: Marilakshmi S
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: " " Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
Ahmedabad
Work from Office
The role involves monitoring customer credit, ensuring timely collections, reducing overdue debts, and implementing effective credit policies aligned with business goals.
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role " Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. " Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. " Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years
Posted 2 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Kolkata
Work from Office
About The Role Allocate, Drive, monitor and review field force towards achieving budgeted numbers. " Coordinates with accounts, legal and operations for related functional support. " Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. Ensuring employee/agency quality while recruitment and leveraging productivity. " Take ownership of High Value accounts ensure seamless collection. Job Requirements: Graduate/ MBA " Tactful and Persuasive " Experience in retail collections preferably credit cards at least of 7 years " Over experience required is of more than 10 years
Posted 2 weeks ago
1.0 - 6.0 years
6 - 10 Lacs
Lucknow
Work from Office
Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency
Posted 2 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
Noida
Work from Office
Handling to the all collection manager Setting the targets all collection mangers as per respective regionCategoryAllocate, Drive, monitor and review field force towards achieving budgeted numbers Coordinates with accounts, legal and operations for related functional support Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team Ensuring employee/agency quality while recruitment and leveraging productivity Take ownership of High Value accounts ensure seamless collection Job Requirements: Graduate/ MBA Tactful and Persuasive Experience in retail collections preferably credit cards at least of 7 years Over experience required is of more than 10 years
Posted 2 weeks ago
12.0 - 21.0 years
15 - 30 Lacs
Chennai
Work from Office
Key Responsibilities: 1. Payment Collection Management Oversee end-to-end payment collection from booked customers as per project milestones. Maintain and monitor payment schedules linked with customer profiles in the CRM. Ensure timely and accurate tracking of all payments received and dues pending. 2. CRM System Management Manage and optimize the CRM platform for collection processes, ensuring data integrity. Set up automated payment reminders (SMS, email, WhatsApp) and follow-up workflows. Integrate CRM with accounting/ERP software for real-time payment reconciliation. 3. Customer Communication & Follow-up Design and implement personalized communication plans for payment reminders. Assign and monitor follow-up tasks to the collection team for overdue payments. Address customer queries related to payment schedules, receipts, and dues. 4. Escalation & Recovery Process Identify delayed payments and initiate escalation protocols as per company policy. Coordinate with legal and recovery teams for default cases. Negotiate payment plans with customers to minimize defaults and maximize collections. 5. Team Leadership & Coordination Lead, train, and motivate the collections team to achieve monthly collection targets. Collaborate with sales, finance, and legal teams to streamline collections and customer service. Conduct regular performance reviews and reporting. 6. Reporting & Analytics Generate daily, weekly, and monthly reports on collections, overdue amounts, and recovery rates. Analyze payment patterns and provide insights to senior management. Recommend process improvements based on data and customer feedback. Regards, HR Team G Square Groups Vinoth@gsquarehousing.com
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Ensure that the number of client visits done are as per SLA Visit inactive and dormant clients and convert them into active by highlighting policy benefits Ensure collections targets are met as per SLA Ensure all documents are collected within a TAT of three days post notification to ensure that transactions can be correctly booked in the Wealth Maker
Posted 3 weeks ago
5.0 - 8.0 years
5 - 7 Lacs
Noida
Work from Office
Role & responsibilities: Job Description Responsible for the entire commercial accounting lifecycle from sales invoicing and returns to credit governance and ledger hygiene. This role ensures that every sale translates into real, clean cash without leakage or dispute buildup. Key Responsibilities: • End-to-end sales invoicing in ERP with full tagging and dispatch alignment . • Timely processing of credit notes, debit notes, and sales returns with required approvals. • Ownership of credit governance ensuring no billing to customers who exceed credit limits, terms, or dispute thresholds. • Active enforcement of SNRGs credit and invoicing policy across all internal stakeholders. • Coordination with the finance team for receipt posting, customer ledger updates, and bank match. • Maintain a centralized Dispute Log with resolution tracking and monthly reporting . • Weekly outstanding reports and RSM-wise collection coordination. • Identification and escalation of irregularities repeat defaulters, blocked customers, misuse of credit terms. • Monthly ledger reconciliation with receipts to ensure zero mismatch • Document management scanned credit notes, return approvals, dispatch proofs, and ledger adjustments. • Audit coordination ensuring no backdated or untraced entries, and clean schedules ready for statutory reviews. • Supervise junior team members executing billing, ledger updates, and documentation.
Posted 3 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Ludhiana, Amritsar
Work from Office
Role & responsibilities To Manage and ensure delinquency related parameters (Including collections efficiency, roll forward/roll back%, are within targets for all buckets) Ensure legal guidelines and audit queries are complied with. Ensuring adequate Feet on Street/Agencies availability area wise/bucket wise/segment wise. Manage productivity by fixing productivity parameters and weekly review with the collection executives. Ensuring background and reference check of Collection Executives being appointed. Preferred candidate profile Managed collections at regional level for Large bank,NBFC or other Financial Institutions Candidate should have Strong analytical, technical and Statistical skills Strong knowledge and understanding of financial services and products Candidate should have Project Management Skills Perks and benefits Salary will be in the range of Rs.3.50 lks to 4.25 lks + Quaterly Incentives + Annual Bonus + PF + Gratuity + Mediclaim Cashless Benefits DRA Certificate will be an added advantage Ludhiana - Mail ID :- hrlud@muthootgroup.com, Contact Number:- 8129653063 Amritsar - Mail ID:- hrasr@muthootgroup.com. Contact Number:- 7814744574
Posted 3 weeks ago
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