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3.0 - 6.0 years
2 - 3 Lacs
Tiruchirapalli
Remote
Roles and Responsibilities Manage daily operations of the hub, ensuring efficient oil collection from various sources (Oil Mills, Dealerships, Transporters). Ensure timely delivery of oils to customers while maintaining high levels of customer satisfaction. Identify areas for improvement in processes and implement changes to increase efficiency and reduce costs. Collaborate with cross-functional teams to resolve issues related to oil distribution. Desired Candidate Profile 3-6 years of experience in B2B sales or business development in the automobile industry. Diploma holder from a recognized institution (any specialization). Proven track record of success in managing collections management systems. Strong understanding of b2b sales principles and practices.
Posted 3 weeks ago
4.0 - 9.0 years
7 - 10 Lacs
Bharuch, Gandhidham, Palanpur
Work from Office
Job Details : Profile :Location Head (Collections) Product-Home Loan Experienc:Min 3+yrs in Collection n must have 2-3 Branches Handling Age:Max 36 Salary : Max 12LPALucrative Incentives( Hike on currrent CTC) Location:Bharuch ,Himmatnagar,Palanpur
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As a Sales Order Processing Specialist, you will be responsible for efficiently handling various tasks such as Debtors Analysis, Inventory Process, Stock transfer, Bank receipts, Collection Management, Debtors Reconciliations, and Stock Reconciliations. Your role will also involve demonstrating a good command over Microsoft Excel, including basic functions like Pivot, Sum if, V lookup, and Income Tax TDS Reconciliation (26AS Reconciliation). Additionally, you will be involved in Rental Radios processing/New Radios, Output Taxes Knowledge, Knowledge of various types of invoicing (Tax/Service/AMC/Non-AMC), Recurring invoicing, Invoice Amendments, Deactivation of Services, Freight Forwarding/transportation, E-Waybill Management, and E-Invoice Processing (IRN Generation). You should be prepared to visit customers for reconciliations and lead a team of collection executives to ensure timely collection of monthly invoices. Your responsibilities will also include maintaining accurate customer records, analyzing accounts through aging reports, resolving billing-related disputes, coordinating with internal finance and accounting departments, providing regular updates on collection progress, and ensuring compliance with legal regulations and internal debt collection policies. In cases of challenging accounts, you will be required to escalate the issues to senior management or legal teams for further action. Furthermore, your role will involve building and maintaining positive relationships with customers, reporting on collection metrics, and prioritizing collections based on outstanding amounts. Your experience of 3 years in a similar role will be beneficial in successfully executing these responsibilities.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The role of Analyst in the GN - Strategy - MC - CFO EV Treasury team based in Mumbai involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. As a part of the Strategy & Consulting Global Network CFO & Enterprise Value team, you will provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Your responsibilities will include supporting CFOs and finance organizations in crafting and implementing strategies anchored on digital disruption and new age operating models to drive market differentiation. By applying deep domain expertise and technical skills, you will analyze, design, build, and implement SAP solutions across a range of Treasury related functions to deliver lasting business value, with a main focus on international clients in European and global markets. In this role, you will collaborate with clients to understand their business requirements, implement SAP Treasury solutions, conduct client workshops, and support project delivery on treasury operational transformation programs. Additionally, you will contribute to continuous service portfolio innovation through asset development, trainings, and knowledge sharing while providing specialized inputs at a functional level. To excel in this position, you are expected to demonstrate strong consulting acumen, leadership skills, writing skills to build perspectives on industry trends, analytical skills to provide clarity to complex issues, and the ability to gather data-driven insights. Excellent communication, interpersonal, and presentation skills are essential, along with cross-cultural competence to thrive in a dynamic consulting environment. The ideal candidate will have relevant experience in the required domain, strong analytical, problem-solving, and communication skills, and the ability to work in a fast-paced, dynamic environment. Preferably, you should have 2 years of experience in SAP Treasury implementations, familiarity with the latest innovations in S/4HANA Treasury suite, and in-depth knowledge of capabilities in Treasury consulting. Exposure to consulting assets, methodologies, research, or white papers in Treasury technologies is preferred, along with expertise in SAP TRM, SAP IHC, SAP BCM, SAP Cash & Liquidity Management, SAP FSCM, Credit, Collections & Dispute, SAP EBS, and Bank Reconciliation. As an Analyst in this role, you will have the opportunity to work on transformative projects with key G2000 clients, co-create with industry experts, and shape innovative solutions leveraging emerging technologies. You will also receive personalized training modules to develop your strategy & consulting acumen and thrive in a culture committed to accelerating equality for all. This position offers career growth, leadership exposure, and the chance to work on innovative projects. Join us at Accenture to be part of a team dedicated to driving enterprise innovation and delivering tangible results and outcomes for our clients.,
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
As a SAP Treasury Manager/Sr. Manager at Accenture Strategy & Consulting Global Network CFO & Enterprise Value Practice, you will have the opportunity to leverage your expertise in SAP Treasury to drive lasting business value for our international clients in European and global markets. Your role will involve collaborating with CFOs and finance organizations to develop and implement strategies focused on digital disruption, new operating models, and industry best practices to enhance market differentiation. Your responsibilities will include analyzing, designing, and implementing SAP solutions across various Treasury functions, understanding and documenting clients" business requirements, conducting client workshops, supporting treasury operational transformation programs, and contributing to continuous service innovation through asset development and knowledge sharing. Additionally, you will interact with clients regularly to provide specialized functional inputs and insights. To excel in this role, you should possess strong consulting acumen, leadership skills, and analytical capabilities to address complex issues and derive data-driven insights. Excellent communication, interpersonal, and presentation skills are essential, along with cross-cultural competence to thrive in a dynamic consulting environment. The ideal candidate for this position will have an MBA, CA, or CPA qualification, along with 8-10 years of progressive business or consulting experience, including at least 5-6 years of experience in SAP Treasury implementations. Familiarity with S/4HANA Treasury suite, expertise in Treasury consulting capabilities, and knowledge of end-to-end debt and investments, foreign exchange hedging, and bank communication management processes are required. Prior thought leadership experience and exposure to consulting assets in Treasury technologies are preferred. In this role, you will have the opportunity to work on transformative projects with key G2000 clients, collaborate with industry experts and business professionals to shape innovative solutions, and participate in responsible business practices. Accenture offers personalized training modules to enhance your strategy and consulting acumen, industry knowledge, and capabilities, as well as a culture committed to promoting equality and boundaryless collaboration. Join Accenture, a leading global professional services company, where you can make a difference by combining business insight with technology to help clients improve performance and create sustainable value. Accenture Strategy & Consulting focuses on shaping the future for clients by addressing digital disruption, competitiveness, and workforce transformation in a digital world. Be part of a team that drives innovation and works towards improving the way the world works and lives.,
Posted 3 weeks ago
5.0 - 10.0 years
3 - 8 Lacs
Coimbatore
Work from Office
Role & responsibilities Order Approval. Orders must be reviewed and ensure accounts are up to date before allowing orders to be processed. Orders over the credit limit will be sent to the credit manager for review and approval of the credit limit. Payment Postings and Reconciliations. Post payments to customers from all bank accounts, reconciles with posted bank transactions, works with the AP department to have refunds issued when needed, and contacts customers with duplicate payments. Cash Application. Accepts payments for customers who request payments through cases, phone calls or emails for processing. Apply payments to customer invoices per customer remittance. Account Reconciliation. Prepares and records financial transactions for assigned accounts to accumulate and record accurate and timely financial history. Ensures daily deposit reconciliation; maintains daily, monthly reporting for audit purposes. Reconciles daily deposit totals, review, and correct discrepancies. Responsible for cash balancing and reconciliation of bank deposits and communication between internal and external customers. Write off FX fees, and slight differences on accounts. Research and Resolution. Researches and accurately distributes payments with no apparent invoice number, or date-of-service. Research and determine the correct claim for the payment if there is a valid date of invoice and accurately apply payment to correct invoice. Ensures Compliance. Research compliance with customers through online portals, work with the warehouse team to dispute issues. Create customers credit memo in relation to deductions that are on payment, create debit memo to reverse paybacks disputed and paid back to the company. Review and understand customers' contracts and understand if the credits that customers are taking are indeed valid. Systems Capability. Manage cases in Salesforce, understand how to review customer accounts and orders in the system. Understand how to review and pull copies of statements in Great Plains, understand how to pull copies of invoices, and credits/returns for customers. Manage accounting, collection, and personal inbox emails from internal and external customers. Collections. Review past due customers, send out customers statements. Making outbound collection calls in a professional manner while keeping and improving customer relations. Taking inbound calls from customer calls in relation to their account
Posted 3 weeks ago
3.0 - 6.0 years
0 - 1 Lacs
Hyderabad
Work from Office
About Company: Capital Now is Indias trusted app-based digital lending platform catering to personal credit facilities. We leverage technology and big data analytics to deliver innovative credit products to salaried Individuals. We are completely digitally driven, and the entire loan application process can be carried out online. We Provide Unsecured loans for up to Rs. 1,50,000/- with easy and affordable installment options. Job description: * Lead, mentor, and supervise the collections team to achieve departmental goals. * Create and implement effective collection strategies to minimize delinquent accounts and reduce bad debt. * Track and analyze key performance indicators (KPIs) to improve collection rates and processes. * Ensure all collection activities comply with relevant laws, regulations, and company policies. * Prepare regular reports on collection activities, performance, and improvement plans for senior management. * Work closely with other departments, including Customer Service, Product and Legal, to resolve issues and improve processes. Qualifications: * Bachelor's degree in Finance, Business Administration, or related field. * Minimum of 5 years in a collections role, with at least 2 years in a managerial position, preferably within the fintech or financial services industry. * Strong leadership and team management skills. * Excellent communication and negotiation abilities. * Proficiency in collection software and MS Office Suite. * In-depth knowledge of credit risk management and debt collection laws. * Analytical and problem-solving mindset. * High level of integrity and ethical standards. Benefits: - Competitive salary structure. - Opportunity for career growth within a rapidly expanding company. - Collaborative and supportive work environment. - Employee benefits. Capital Now is an equal opportunity employer and welcomes applications from candidates of all backgrounds. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Posted 3 weeks ago
7.0 - 12.0 years
12 - 16 Lacs
Gurugram
Work from Office
Role & responsibilities 1. Serve as the Manager of Accounts Receivable, overseeing the finance and accounting operations for our online business vertical. 2. Prepare and manage monthly collection and payment plans at customer level for Online Business. 3. Coach and empower the team to maintain accurate books and complete quarterly reconciliations, ensuring all discrepancies are identified, investigated, and resolved in accordance with established accounting standards. 4. Collaborate with the MIS team to deliver accurate Management Information System (MIS) reports, ensuring timely production, data integrity, and alignment with business needs. 5. Conduct weekly analyses of Accounts Receivable aging reports to identify overdue balances, prioritize collections, and implement followup actions; and ensure all expenses are recorded promptly to maintain accurate monthend financials. 6. Build rapport with counter part of the clients finance side to ensure smooth operation 7. Discuss with Business team and ensure the Quarterly Plan are in place
Posted 3 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Hello, Truecaller is calling you from Bangalore, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. Were all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally and the world s #1 caller ID and spam-blocking service for Android and iOS with extensive AI capabilities and more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm, and categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon, and Tel Aviv with high ambitions . We are looking for a motivated and detail-oriented Intern - Finance Operations to join our team. This role offers a great opportunity to gain hands-on experience in finance operations, particularly in accounts receivable and collection management. What you bring in: Bachelor s degree in Finance, Accounting, Business Administration, or a related field (preferred) Strong understanding of financial accounting principles Basic knowledge of accounts receivable and collection management Strong proficiency in Microsoft Excel Excellent attention to detail and strong problem-solving skills. Self-motivated and positive attitude. The impact you will create: Assist in managing the accounts receivable process Support collection efforts by following up with clients and resolving outstanding issues Help maintain accurate financial records in accordance with accounting principles Prepare and update reports related to receivables and collections Collaborate with cross-functional teams to ensure smooth financial operations Life at Truecaller - Behind the code: https: / / www.instagram.com / lifeattruecaller / Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Bangalore, India. We only accept applications in English . Come as you are Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that s why we would love to meet you.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
1. Role: Collection Executive 2. Product: Personal loans, business loans 3. Experience:At least 2 years in collection executive role 4. Salary: 15,000 - 30,000 (basic salary+bonus) 5. Age Limit: >=18 6. Locations: Work from home
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Tuni
Work from Office
Apac Financial Services Private Limited is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Vizianagaram
Work from Office
Apac Financial Services Private Limited is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 3 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
Eluru
Work from Office
Apac Financial Services Private Limited is looking for Collections Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 3 weeks ago
0.0 - 4.0 years
1 - 4 Lacs
Tanuku
Work from Office
Apac Financial Services Private Limited is looking for Collections Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Madhira
Work from Office
Apac Financial Services Private Limited is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Bobbili
Work from Office
Apac Financial Services Private Limited is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Machilipatnam
Work from Office
Apac Financial Services Private Limited is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Bapatla
Work from Office
Apac Financial Services Private Limited is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Bhimavaram
Work from Office
Apac Financial Services Private Limited is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills
Posted 3 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Responsibilities: * Manage loan portfolio from initial stages to recovery * Monitor delinquency rates and implement strategies to improve * Lead collections team in achieving targets
Posted 3 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Indore, Nagpur
Work from Office
Hi, We are looking for Executive at Indore location. Roles and Responsibilities Bills submission Client meetings and resolving their disputes Responsible for accounts reconciliation with customers. Collections, maintaining the DSO and focusing on overdue Payment accounting in the system along with accounting deductions or credit notes. Identification of cases based on the history for further movement to legal or external agency. Issuing NDCs to customers on a regular basis Desired Candidate Profile Expertise in excel is a mandate with background of commerce or basic understanding of financial terms.
Posted 3 weeks ago
4.0 - 7.0 years
4 - 5 Lacs
Nagpur, Nashik, Aurangabad
Work from Office
Key Responsibilities: Lead and coach Field Collection Officers to meet daily and monthly recovery targets. Develop tailored strategies for debt recovery. Litigation Managment - liaising with external lawyers,, filing various litigations, representation in court/s, daily monitoring litigations and ensure conducting the cases properly by external lawyers Legal Tool Enforcment- service/execution of summons and warrants in coordination with police/ court officers/lawyer and ensure case closure/recovery. Conduct field visits . Ensure completeness of recordsMIS, communications, legal documents etc,
Posted 3 weeks ago
4.0 - 7.0 years
4 - 6 Lacs
Indore, Patiala, Jabalpur
Work from Office
Key Responsibilities: Lead and coach Field Collection Officers to meet daily and monthly recovery targets. Develop tailored strategies for debt recovery. Litigation Managment - liaising with external lawyers,, filing various litigations, representation in court/s, daily monitoring litigations and ensure conducting the cases properly by external lawyers Legal Tool Enforcment- service/execution of summons and warrants in coordination with police/ court officers/lawyer and ensure case closure/recovery. Conduct field visits . Ensure completeness of recordsMIS, communications, legal documents etc,
Posted 3 weeks ago
10.0 - 15.0 years
11 - 18 Lacs
Hyderabad, Telangana, India
On-site
The Librarian will be responsible for the efficient daily operations of the public library. This role includes assisting patrons, managing library materials, maintaining accurate records, and supporting community engagement programs. The ideal candidate will have a deep passion for books and learning, excellent organizational skills, and a strong commitment to customer service. Key Responsibilities: Patron Assistance Welcome and assist visitors with locating books, digital resources, and other materials. Guide patrons in using the library catalogue, kiosks, computers, and other services. Support membership registration, renewals, and handle general inquiries. Provide basic troubleshooting for digital platforms such as e-books and online databases. Circulation Management Process check-ins and check-outs using the library's circulation system. Manage reservations, renewals, and send overdue notifications. Handle book returns and ensure accurate and timely re-shelving. Maintain the cleanliness and order of shelves and reading areas. Collection Management Assist in cataloguing and processing new books and materials. Conduct routine inspections to assess the condition of items. Report and manage damaged or lost books; suggest replacements as needed. Community Engagement Design thematic book displays to promote reading and awareness. Create promotional content to drive engagement and participation. Administrative Support Maintain accurate transaction and inventory records. Compile reports and statistics on library usage and activities. Manage filing and respond to inquiries via phone or email. Safety and Compliance Ensure a safe, welcoming environment for all, especially children. Comply with child protection and other regulatory policies. Report any safety issues or incidents to the Head Library Services. Qualifications: Bachelor's degree in Library Science (or equivalent). Experience in a library or customer service role is preferred. Familiarity with library management software and digital resources is an advantage. Basic proficiency in Microsoft Office and online research. Key Skills and Competencies: Strong interpersonal and verbal communication skills. Excellent organization and time management abilities. Attention to detail and high level of accuracy in record keeping. Friendly, customer-oriented approach. Ability to work independently and collaboratively.
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
Roles and Responsibilities :- Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio. Review cases with FOS / TL and work assignment basis the disposition code. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases. Receipt book & Repo kits allocation and auditing periodically Agency billing closure within 60 days of the work completed month. Ensuring prior approvals in repo cases & helping the agency manage repo related issues. Handling collection/repo related customer service issues/escalations. Coordinating with legal team for initiating legal actions against chronic defaulters & dealing with enforcement agencies in cases filed against the organisation by customers/third parties. BKT resolution with agency and FOs level need to be tracked & reviewed. Flow rates to next BKT needs to be restricted on the location you are handling. Remove the non-performing FOs and recruitment the fresh team and train as and when required. CRM queries needs to be closed as per the TAT assigned. RCU audit queries must be reverted before TAT and implementation of committed action at field level. Receipt book discrepancies needs to be discussed with agency and ensure no reoccurrence of such issues in field. HHT 100% utilization and report to be submitted to ACM / RCM on regular basis. HHT not working need to be informed to IT team for need of support.,
Posted 3 weeks ago
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