Posted:15 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities:

  • Make outbound calls to customers for overdue payments.
  • Remind customers about pending dues and negotiate repayment plans.
  • Maintain accurate records of customer interactions and payment status.
  • Follow up with customers to ensure timely payments and reduce bad debts.
  • Escalate unresolved cases to the relevant department for further action.
  • Provide customers with necessary payment details and resolve queries.
  • Adhere to company policies, compliance guidelines, and legal regulations.
  • Achieve daily, weekly, and monthly collection targets.

Requirements:

  • Minimum High School Diploma or Bachelor’s degree preferred.
  • 0-6 months of experience in collections.
  • Excellent communication and negotiation skills with strong persuasion and problem-solving abilities.
  • Basic knowledge of MS Office.
  • Ability to handle stressful situations and work under pressure.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Horamavu, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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