Collection Executive

Job Title: Collection Executive

Department: Finance
Location: Kochi
Reporting To: Collection Manager
Company: Webcardio

www.webcrdio.com

About Webcardio:

Webcardio is a fast-growing health-tech company providing advanced cardiac monitoring solutions through wearable Holter technology. We work with hospitals, diagnostic centers, and insurance providers to ensure seamless cardiac diagnostics and patient care. As part of our growth, we are strengthening our backend processes — including collections and recovery.

Job Summary:

We are looking for a Collection Executive with experience in hospital, bank and insurance recovery to manage follow-ups and recover outstanding dues from financial institutions, hospitals, and third-party payers. The role involves direct communication with banks, TPAs (Third Party Administrators), and insurance companies to ensure timely settlement and documentation of claims and payments.

Key Responsibilities:

• Follow up regularly with hospitals for payment.
• Coordinate with internal billing and sales teams to collect and share required documentation (invoices, reports, claim forms, etc.).
• Track claim status and ensure timely submission and resubmission (if required) to insurance providers.
• Follow up with clients (hospitals, diagnostic centers, etc.) for payments as per agreed credit terms.
• Maintain updated records of collections, outstanding dues, and recovery efforts.
• Escalate unresolved or long-pending accounts to the manager with detailed background.
• Liaise with the finance team to reconcile accounts and ensure correct posting of payments.
• Prepare and share daily/weekly/monthly collection reports.
• Handle basic recovery calls and resolve issues related to delayed or denied payments.

Requirements:

• Graduate (B.Com, BBA, or related field preferred).
• Good understanding of basic accounting and financial recovery practices.
• Strong communication and negotiation skills (verbal and written).
• Comfortable using MS Excel and accounting software/CRM tools.
• Ability to work independently and manage multiple stakeholders.
• Must be proficient in English and Hindi

Experience:

1–3 years in collections, preferably with exposure to insurance claim follow-up, bank recovery, hospital follow up.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

• Current Salary
• Expected Salary

Language:

• English (Required)
• Hindi (Required)

Work Location: In person