Collection Executive

Collection Officer / Collections Executive (On-roll, Microfinance – field role)

Key Responsibilities

• Visit customers to follow up on pending or overdue loan repayments, ensuring timely collection of EMIs.
• Educate customers on repayment schedules, terms, and consequences of defaults.
• Maintain accurate records of collection visits and update payment status regularly.
• Liaise with internal teams to escalate and resolve customer disputes or issues.
• Assist field teams in client surveys, debt recovery tracking, and data management if required.

Qualifications & Skills

• Educational background: Minimum SSLC (10th pass); bachelor’s degree (B.Com, BBA, etc.) preferred in some postings.
• Strong communication and negotiation skills.
• Basic knowledge of financial principles and debt collection practices.
• Analytical mindset with attention to detail.
• Ability to operate independently and collaborate with other teams.
• Proficiency in the local language(s) is preferred.

Logistics & Mobility

• Must possess a two-wheeler and a valid driving license to cover field areas efficiently.
• Willingness to travel extensively (100%) throughout the assigned region/catchment area.

Compensation & Benefits

• Base salary: ₹14,000 – ₹20,000 per month (varies by region)
• incentives/commissions up to ₹20,000–₹25,000+.
• Allowances and benefits include:
• Petrol/fuel allowance.
• Health & medical insurance, life insurance, Provident Fund, ESIC/PF benefits.
• Performance-based bonuses and opportunities for internal promotions and skill development.

Work Schedule & Location

• Full-time, on-roll position with day-shift schedules.
• 100% on-field presence; no remote or hybrid work.

Ideal Candidate Profile

• Freshers welcome; ideal for candidates with 0–4 years of experience in collections or similar roles.
• Young professionals (age 18–30) with basic computer literacy and strong interpersonal skills.
• Comfortable working under pressure, meeting targets, and operating independently in rural and semi-urban settings.

How to Apply

• Submit updated CV/resume along with copies of Aadhaar, PAN, educational certificates, and driving license.
• Some regional postings may require contacting local HR via phone (9063143917).

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Work Location: In person