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Cluster Manager - Kochi (Urgent require)

Cluster Manager - Kochi (Urgent require)

Bigbasket

6 - 9 years

7 - 10 Lacs

kochi

Posted:2 days ago| Platform:

Apply

Skills Required

supervisory skills critical thinking p&l

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Purpose:

Cluster Manager needs to ensure the Highest standard Customer Service as well as financial performance of the assigned area (typically 5-8 stores).

Overseeing and leading the workforce by guiding them towards management goal, attending internal and external queries and resolving on timely

basis.

Responsible for P&L for the area Top line Bottom line ABV – Margin for the store level P&L
Driving the Store Metrics in his cluster/Area – OTD – Complaints – Write off – On time picking etc.
Responsible for ensuring recruitment and managing attrition with the help of DM-HR
Manpower Planning
Initiatives to improve efficiency
Monitor and analyses the reports to achieve metrics
Rewards and Recognition
Coordination with Training team – for new hiring as well as existing team

Vendor management – Delivery Partners and Security, House keeping
Process Adherence
Competition Tracking
Work Environment and Safety Management

Preferred candidate profile

Background:

Experience at supervisory role

Work Experience:

6-8 years with 1-2 years Experience at supervisory role

Skills:

He/ She should possess the following competencies:

Speaking, writing, and listening skills.
Critical thinking, problem solving, and reasoning abilities.
Supervising skills.
Process know-how.
P&L.

How to Apply: Share your CV on:

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