Cloud Telephony Architect

Job Description You will be working as a Cloud Telephony Architect for an International Call Center based in Delhi. Your main responsibilities will include designing and implementing cloud telephony solutions, integrating them with existing infrastructure, and ensuring smooth software development processes. Your daily tasks will involve solution architecture planning, infrastructure management, software development coordination, and system integration. Key Responsibilities - Experience in setting up an International Call Center - Designing International Global Telephony - Leading and implementing solutions for complex telephony challenges - Effective collaboration with technology and business partners - Analyzing technical issues and driving stakeholders towards solutions - Designing and implementing telephony-as-a-service solutions - Defining non-functional requirements for cloud-based telephony platforms - Implementing automation through Ansible and/or Terraform - Establishing and managing telephony service level agreements Qualifications Required - Prior experience in designing and implementing cloud telephony solutions - Strong understanding of telephony systems and infrastructure - Proficiency in automation tools like Ansible and Terraform - Excellent communication and collaboration skills - Ability to analyze technical problems and drive solutions effectively If you are interested in this role, kindly share your resume at Surbhi.Jain@aimlay.com or call directly at 9289550058.,