Cloud Support Engineer

DigitalOcean, Inc.

3 - 8 years

15 - 16 Lacs

hyderabad

Posted:13 hours ago| Platform:

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Skills Required

career development organizational development postgresql mysql cloud manager technology application development mongodb market data technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

What You ll Be Doing

Troubleshooting and resolving technical support requests created by our customers spanning a growing range of container products and services, including Managed Kubernetes and Container Registry
Contributing to internal documentation that provides your team with the resources they need to perform in their role and external documentation that allows our customers to self-serve
Engaging customers and responding to technical questions received through our community Q&A forum

What We ll Expect From You

Experience troubleshooting common Kubernetes issues related to pods, master nodes, and clusters
Basic understanding of and experience using Docker Hub or similar container repository software
Knowledge of kubectl, related software, and command line utilities used to manage deployments
Growth mindset, with an unrelenting focus on improving your knowledge and skill set
Highly self-motivated with the ability to work independently and collaboratively with a high degree of autonomy in a remote work environment
Bonus
: Experience troubleshooting and deploying applications in production environments using Kubernetes
Bonus
: Experience troubleshooting and developing applications in one or more programming languages
Bonus
: Experience with one or more database engines (MySQL, MariaDB, PostgreSQL, Redis, MongoDB)

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