Cloud Services Specialist(Azure, Office365, Google Workspace)

Job Title: Cloud Services Specialist (Azure, Office365, Google Workspace)

Job Summary

Azure, Office365, and Google Workspace.

Key Responsibilities

Account Management:

Set up and manage customer accounts for Azure, Office365, and Google Workspace.

Assist customers with basic account configurations, such as user creation, role assignments, and subscription setups.

Order Processing:

Process and activate orders for cloud services and subscriptions.

Verify order accuracy and ensure timely fulfillment of customer requests.

License & Subscription Management:

Allocate, manage, and track licenses across Azure, Office365, and Google Workspace.

Assist with license renewals, upgrades, or downgrades as requested by customers.

Customer Support:

Provide basic troubleshooting and guidance for common issues related to Azure, Office365, and Google Workspace.

Escalate complex technical issues to the appropriate teams.

Documentation & Reporting:

Maintain accurate records of customer accounts, orders, and service requests.

Generate reports on account activity, license usage, and subscription status

HR Contact: 7845764900/ 7708110473

Job Type: Full-time

Benefits: Leave encashment

Schedule: Day shift

Work Location: In person