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3.0 - 5.0 years
15 - 27 Lacs
Bengaluru
Work from Office
Job Summary Assists in the design, definition, development, and test of the cloud computing applications development. Collaborates with senior engineers to ensure that internal and external clients' needs are met. Job Requirements Delivering software development specifications with a thorough analysis and understanding of the clients' needs and requirements. Building a scalable grid system to handle a variety of framework in the cloud computing platform. Utilizing automated testing tools to perform the testing and maintenance of cloud computing platforms and infrastructure. Collecting and researching customer experience with cloud computing applications; preparing reports for management. Education Typically requires a minimum of 2 years of related experience.
Posted 5 days ago
15.0 - 20.0 years
24 - 29 Lacs
Pune
Work from Office
The role requires strong leadership, strategic thinking, and the ability to drive innovation and efficiency within the technology department. It demands extensive experience in leading complex data center infrastructures, focusing on servers, SAN storage, high availability, disaster recovery, and hybrid environments, including data center operations and physical servers (blade and rack). Responsibilities include designing and testing backup strategies, maintaining documentation, ensuring compliance with regulations, and conducting product and vendor evaluations. Collaboration with various IT teams, the security team, and business stakeholders is essential The role includes setting up processes, prioritizing tasks, and defining KPIs for on role and offrole team members must have experience in managing large technical teams, coaching and motivating them. Required to lead IT infrastructure audits, oversee IT projects, and implement ITIL service management solutions. Managing vendor relationships and handling budgets (CAPEX and OPEX) are crucial. The focus is on saving costs and using technology and personnel efficiently. Data Centre Management Person should have extensive experience in leading data center infrastructure for complex organizations, specialize in automation, SAN storage, high availability, and disaster recovery design. Manage hybrid environments that encompass data center operations, cloud technologies like VMWare and Azure, and physical servers, including blade and rack servers. Drive the organization's hybrid cloud strategy by designing and implementing innovative server systems, networks, storage, and security infrastructure. Research and analyze new technologies and services, collaborating with external vendors, partners, and suppliers to identify solutions that add business value. Provide technical and critical data analysis, preparing project plans that align with business objectives. And lead and support data center virtualization, service delivery, automation, and implementation, leveraging in-depth understanding of computer software, hardware, and networks. Oversee the daily operations of data centers and virtual environments, ensuring uninterrupted business continuity. Guide the respective team in resolving issues and monitoring capacity utilization, making resources available to meet demand. As the architect of hybrid cloud infrastructure, continuously seek opportunities for technology platform consolidation, automation, cost savings, and service quality improvement. Role involves deep engagement in interconnecting resources and devices, as well as arranging physical and logical security workflows. Enterprise Databackup Developing Backup Strategies: Designing and implementing backup and recovery procedures to safeguard critical data. Conducting Regular Tests: Performing regular tests to verify that data can be successfully recovered in case of emergencies. Maintaining Documentation: Keeping accurate documentation of backup procedures and configurations. Collaborating with IT Teams: Working closely with IT teams and stakeholders to establish data retention and archival policies. Ensuring Compliance: Ensuring compliance with data privacy regulations and company policies. Optimizing Storage Solutions: Managing backup storage solutions and optimizing storage capacity. Team development Strong in setting process and Prioritization the tasks and activities. Ability to define KPIs and handled large teams to techies Coaches and builds a team, so that it is more effective at achieving the vision Motivates and inspires people within IT infra to engage and work as a team with the common goal Participates in monthly, quarterly, and annually reviews with function head and own team Take the lead in the selection process to identify the right talent for various positions within the team Identifies and creates development opportunities, enhanced domain knowledge, and technical expertise for team members Other mandatory skills Lead IT infrastructure audits, interact with internal teams and auditors, ensure standards are maintained, and resolve auditor queries. Oversee IT infrastructure projects, acting as PMO to track, monitor, execute, and close projects. Utilize ITIL service management background to implement configuration, change, and incident management solutions, along with best practices for capacity, performance, and disaster recovery. Conduct product and vendor evaluations to ensure top-notch technologies and partners. Manage strategic vendor relationships and assist in IT procurement negotiations. Regularly review and audit the performance of system integrators, vendors, partners, and OEMs. Collaborate with the security team to deploy secure IT infrastructure for enterprise and customer projects. Manage CAPEX and OPEX budgets, forecast spending, and efficiently handle software licenses within budget constraints. Control costs and monitor dynamic IT infrastructure, including cloud servers, SAAS services, and DC power. Focus on cost-saving measures and efficient use of technology and personnel Roles and Responsibilities 3
Posted 5 days ago
5.0 - 8.0 years
27 - 42 Lacs
Bengaluru
Work from Office
Job Summary We are seeking a skilled and innovative Cloud Engineer to join our team. As a Cloud Engineer, you will be responsible for developing and maintaining cloud-based solutions, with a focus on coding complex problems, automation and collaborating with the Site Reliability Engineering team for feature deployment in production. You will also be responsible for designing and implementing managed Cloud Services according to the given requirements. Additionally, you should be able to quickly learn the existing code and architecture. Job Requirements • Proficient with Go or C++ or C#. Experience with Python, Java/C-sharp is added advantage. • Hands-on Expertise in Container based technologies preferably Kubernetes & Dockers. • Thorough understanding and extensive experience with building orchestration on at least one of the major hyper-scaler cloud providers (AWS, Microsoft Azure, Google Cloud Platform) • Experienced with Cloud service APIs (e.g. AWS, Azure or GCP) • Experience working in SMB, NFS & internet security protocols • Expertise in REST API design and implementation • Thorough understanding of Linux or other Unix-like Operating Systems • Should own the deliverables from end-end, design, implement, test automation to ensure high quality deliverable • Experience of CI build systems or automated testing • Understands the design, architecture principles and best practices in Cloud along with cloud health monitoring, capacity metering, billing. • Highly knowledgeable in infrastructure like hypervisor, Cloud Storage and experience with cloud services including Databases, Caching, Object and Block Storage, Scaling, Load Balancers, Networking etc. Education • Minimum 5 years of experience and must be hands-on with coding. • B.E/B.Tech or M.S in Computer Science or related technical field.
Posted 5 days ago
6.0 - 9.0 years
20 - 27 Lacs
Gurugram
Hybrid
Apply now! vineeta@black-turtle.co Hiring for one of our MNC client for fulltime role. Total Year of EXP: Company: Current Location: Office location: CTC: ECTC: Notice Period: Job Details: Experience -6+ years Location: Gurgaon 4-7 years experience of software design & development with strong understanding of software development principles; proficient in Golang, writing testable code . Good knowledge of cloud technologies (e.g. AWS/GCP), and DevOps tools (e.g. GIT, Bitbucker, Jenkins etc.) with ability to handle performance issue, scalability issues, and reliability. Well versed in Agile methodologies, and data processing pipelines. It is also advantageous to have good knowledge on SRE concepts (e.g. SLOs/SLIs, error budget, anti-fragility, etc.). Knowledge on APM tools (e.g. Dynatrace, AppDynamics, Datadog) and log monitoring tools (e.g. Sumologic, Splunk etc.) is also desirable. Collaborative and excellent verbal and written communication skills especially when building playbooks and documentation processes.
Posted 5 days ago
10.0 - 14.0 years
35 - 40 Lacs
Gurugram
Hybrid
Apply now! vineeta@black-turtle.co Hiring for one of our MNC client for fulltime role. Total Year of EXP: Company: Current Location: Office location: CTC: ECTC: Notice Period: Job Details: Experience -10+ years Location: Gurgaon 6-9 years experience of software design & development with strong understanding of software development principles; proficient in Golang, writing testable code . Good knowledge of cloud technologies (e.g. AWS/GCP), and DevOps tools (e.g. GIT, Bitbucker, Jenkins etc.) with ability to handle performance issue, scalability issues, and reliability. Well versed in Agile methodologies, and data processing pipelines. It is also advantageous to have good knowledge on SRE concepts (e.g. SLOs/SLIs, error budget, anti-fragility, etc.). Knowledge on APM tools (e.g. Dynatrace, AppDynamics, Datadog) and log monitoring tools (e.g. Sumologic, Splunk etc.) is also desirable. Collaborative and excellent verbal and written communication skills especially when building playbooks and documentation processes.
Posted 5 days ago
6.0 - 11.0 years
12 - 15 Lacs
Bengaluru
Work from Office
SUMMARY Job Role: Oracle EPM With ARCS Developer Experience: The ideal candidate should possess at least 6 years of relevant experience in Oracle EPM with ARCS Development. Location: PAN INDIA Key Responsibilities: Proficient in designing solutions using Oracle Enterprise Performance Management (EPM) cloud tools such as EPBCS, ARCS, PCMCS, Narrative Reporting, HFR, and Data Management. Leading multiple transformative initiatives on the Oracle Enterprise Performance Management suite across diverse industry verticals, including Finance, Retail, CPG, Logistics, and the Public sector. Creating industry-specific tools for pre-sales activities and estimating project budgets. Developing and utilizing industry-standard continuous development accelerators, such as reusable EPM Automate backup scripts and RTM templates. Expertise in delivering comprehensive Enterprise Performance Cloud solutions using tools like EPBCS, ARCS, PCMCS, etc. Generating Go-To-Market (GTM) materials for both internal and external use. Contributing to new business generation by providing valuable recommendations to customers. Requirements Requirements: Proven experience in Oracle EPM with ARCS Development. Strong understanding of Oracle Enterprise Performance Management cloud tools. Demonstrated ability to lead transformational programs across various industry verticals. Proficiency in creating industry-specific tools and estimating project budgets. Experience in developing and utilizing industry-standard continuous development accelerators. Excellent communication and presentation skills. Ability to work effectively in a team and independently. Bachelor's degree in Computer Science, Engineering, or related field.
Posted 5 days ago
9.0 - 14.0 years
10 - 20 Lacs
Hyderabad
Work from Office
Hybrid Cloud Engineer We are seeking a highly skilled and experienced Hybrid Cloud Engineer to join our cloud infrastructure team. The ideal candidate will be responsible for the design, deployment, management, and optimization of VCF (VMware Cloud Foundations) environment to support scalable and secure private or hybrid cloud platforms. This role requires deep knowledge of VMware technologies, automation, and infrastructure-as-code principles. You will work closely with cross-functional teams to ensure the cloud platform meets performance, availability, and security standards. Key Responsibilities: Design and Deploy: Architect and implement robust VCF-based solutions. Operations & Maintenance: Manage lifecycle operations for VCF components including SDDC Manager, vSphere, vSAN, NSX-T, and vRealize Suite. Automation & Integration: Develop and maintain automation scripts and workflows (PowerCLI, Ansible, Terraform) for provisioning and operational tasks. Security & Compliance: Ensure VCF environments align with internal security policies and compliance frameworks. Monitoring & Optimization: Use tools like vROps, vRLI, and Aria Suite to monitor health, performance, and capacity. Troubleshooting: Lead root cause analysis and resolution for complex issues across the virtual infrastructure stack. Documentation: Maintain accurate technical documentation, runbooks, and architectural diagrams. Collaboration: Work with networking, storage, and application teams to deliver cohesive solutions.
Posted 5 days ago
4.0 - 7.0 years
11 - 16 Lacs
Pune
Hybrid
So, what’s the role all about? As a Sr. Cloud Services Automation Engineer, you will be responsible for designing, developing, and maintaining robust end-to-end automation solutions that support our customer onboarding processes from an on-prem software solution to Azure SAAS platform and streamline cloud operations. You will work closely with Professional Services, Cloud Operations, and Engineering teams to implement tools and frameworks that ensure seamless deployment, monitoring, and self-healing of applications running in Azure. How will you make an impact? Design and develop automated workflows that orchestrate complex processes across multiple systems, databases, endpoints, and storage solutions in on-prem and public cloud. Design, develop, and maintain internal tools/utilities using C#, PowerShell, Python, Bash to automate and optimize cloud onboarding workflows. Create integrations with REST APIs and other services to ingest and process external/internal data. Query and analyze data from various sources such as, SQL databases, Elastic Search indices and Log files (structured and unstructured) Develop utilities to visualize, summarize, or otherwise make data actionable for Professional Services and QA engineers. Work closely with test, ingestion, and configuration teams to understand bottlenecks and build self-healing mechanisms for high availability and performance. Build automated data pipelines with data consistency and reconciliation checks using tools like PowerBI/Grafana for collecting metrics from multiple endpoints and generating centralized and actionable dashboards. Automate resource provisioning across Azure services including AKS, Web Apps, and storage solutions Experience in building Infrastructure-as-code (IaC) solutions using tools like Terraform, Bicep, or ARM templates Develop end-to-end workflow automation in customer onboarding journey that spans from Day 1 to Day 2 with minimal manual intervention Have you got what it takes? Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience). Proficiency in scripting and programming languages (e.g., C#, .NET, PowerShell, Python, Bash). Experience working with and integrating REST APIs Experience with IaC and configuration management tools (e.g., Terraform, Ansible) Familiarity with monitoring and logging solutions (e.g., Azure Monitor, Log Analytics, Prometheus, Grafana). Familiarity with modern version control systems (e.g., GitHub). Excellent problem-solving skills and attention to detail. Ability to work with development and operations teams, to achieve desired results, on common projects Strategic thinker and capable of learning new technologies quickly Good communication with peers, subordinates and managers You will have an advantage if you also have: Experience with AKS infrastructure administration. Experience orchestrating automation with Azure Automation tools like Logic Apps. Experience working in a secure, compliance driven environment (e.g. CJIS/PCI/SOX/ISO) Certifications in vendor or industry specific technologies. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7454 Reporting into: Director of Cloud Services Role Type: Individual Contributor
Posted 5 days ago
15.0 - 20.0 years
30 - 35 Lacs
Gurugram
Work from Office
Associate Director/ Director- Azure Infrastructure Engineer Job Details: Designation: Associate Director/ Director- Azure Infrastructure Engineer Experience 15-20 years Location : Gurgaon Key Requirement for the Position: Strong experience in Microsoft Azure IAAS/ PaaS products such as Azure SQL, VMs, App Services, Logic Apps, Functions, Redis Cache and other Serverless technologies. Strong hands-on on services like Application Gateways/Load Balancer/Firewall/Vnet-Subnets/Routing Experience and understanding of large-scale application including migration of on-premises workloads to the cloud. Knowledge and experience on PowerShell, JSON, XML or similar scripting language Experience with Azure DevOps/, Continuous integration and deployment, Release Management Good working knowledge of Azure Active AD, Windows /Linux operating systems customization, fault finding and debugging. Experience with IaaC Terraform, ARM and Bicep. Job Description: Provide expertise regarding Cloud Architecture for both infrastructure and applications in Azure. Defines technical direction and roadmap for Cloud migrations and managing the implementation and technical solutions. Applying Modern Cloud Architectural patterns such as Serverless and Container orchestration services whenever required Assist internal/external customers with re-architecting and migrating their applications for a container and micro-services platform. Documentation of solutions (e.g. architecture, configuration and setup). Support in orchestrating key resources and infusing key Infrastructure technologies and DevOps technologies (e.g. App Service, containers, serverless, cloud native, etc.) as appropriate. Provide effective knowledge transfer and upskilling to relevant customer personnel to ensure an appropriate level of future self-sufficiency. Understanding and knowledge of Azure VDI will be a plus point. Most importantly we are looking for someone who has deep knowledge on infra troubleshooting and monitoring. Someone who can read logs and get to the root cause of the issue. Qualifications BE / BTech or Equivalent Mandatory Certifications (Any two): AZ-104 / AZ-303 / AZ-304/ AZ-305 / AZ-500 Good to have MCSA/ MCSE Experience 15-20 Years in similar environment, managing similar kind of projects. Excellent Communication skills (Verbal and Written)
Posted 5 days ago
4.0 - 7.0 years
0 - 0 Lacs
Pune
Hybrid
So, what’s the role all about? Person is responsible for designing, implementing, and managing the infrastructure and automation processes that enable seamless software delivery and system reliability at scale. This role involves leading DevOps initiatives, optimizing cloud environments, and collaborating across development, QA, and operations teams to enhance efficiency, security, and scalability. How will you make an impact? Lead DevOps Strategy: Design and execute DevOps practices, focusing on automation, scalability, and continuous improvement of development pipelines and infrastructure. Build and Manage CI/CD Pipelines: Develop and maintain highly efficient CI/CD pipelines to streamline the software release process. Infrastructure Automation: Implement and manage infrastructure as code (IaC) using tools like Terraform, Ansible, or CloudFormation. Cloud Infrastructure Management: Optimize and manage cloud environments (AWS, Azure, GCP), ensuring high availability and security. Monitoring and Performance: Build and maintain monitoring solutions to ensure system reliability, performance, and early issue detection. Collaboration and Mentorship: Collaborate with cross-functional teams, providing guidance on best practices for automation, security, and deployment. Security and Compliance: Ensure compliance with security standards and implement DevSecOps practices for secure software delivery. Lead DevOps Strategy: Design and execute DevOps practices, focusing on automation, scalability, and continuous improvement of development pipelines and infrastructure Build and Manage CI/CD Pipelines: Develop and maintain highly efficient CI/CD pipelines to streamline the software release process. Infrastructure Automation: Implement and manage infrastructure as code (IaC) using tools like Terraform, Ansible, or CloudFormation. Have you got what it takes? Bachelor’s degree in computer science, or equivalent. Development of User-Interface capabilities, software functionality, including design, implementation, developer level tests and support. Taking part in developing a complex web-based architecture for large organizations. Developing software feature(s) according to design document and enterprise software standards. Design and develop for deployment on multiple platforms, databases and application servers. Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools. Guide and assist the team members with UI development activities Interface with various R&D groups and with support tiers You will have an advantage if you also have: Experience with/knowledge of agile development processes. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7568 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 5 days ago
2.0 - 6.0 years
5 - 15 Lacs
Hyderabad, Delhi / NCR, Mumbai (All Areas)
Work from Office
Job Opportunities at IonIdea for the role of a Consultant We are currently looking for Performance Engineers with APM tools who will be involved in Implementation role. Please find the details below: Experience: 3-5 years Education: BE/BTECH/MCA/ MTECH from Computer Science Location: Bangalore/ Hyderabad/ Chennai/ Delhi Required Technical Skills: Performance Engineering with APM tools Proficient in Java, J2ee/ Python Knowledge in Tomcat, Jboss etc. Knowledge in any Web Servers (e.g., Apache, Nginx). Good to have Configuration Management tools (e.g., Ansible, Puppet, Chef). Sound experience or knowledge in understanding Network protocols including TCP/IP, DNS, DHCP, and VPN. Hands on experience in Linux. Good to have exposure on cloud platform such as AWS/ Azure/GCP. Understanding of Application Deployment architecture Observability Soft skills: Should have good interpersonal skills with excellent communication. Urge to learn and self-starters Flexible to travel and relocate if required. Interested candidates can share your resume along with the details below to suchitra.s@ionidea.com Total years of experience Current CTC Expected CTC Notice period Thanks, Ionidea
Posted 5 days ago
8.0 - 12.0 years
20 - 25 Lacs
Gurugram
Work from Office
Lead Azure Infrastructure Job Details: Designation: Lead Azure Infrastructure Experience 8 - 12 years Location : Gurgaon Key Requirement for the Position: Strong experience in Microsoft Azure IAAS/ PaaS products such as Azure SQL, VMs, App Services, Logic Apps, Functions, Redis Cache and other Serverless technologies. Strong hands-on on services like Application Gateways/Load Balancer/Firewall/Vnet-Subnets/Routing Experience and understanding of large-scale application including migration of on-premises workloads to the cloud. Knowledge and experience on PowerShell, JSON, XML or similar scripting language Experience with Azure DevOps/, Continuous integration and deployment, Release Management Good working knowledge of Azure Active AD, Windows /Linux operating systems customization, fault finding and debugging. Experience with IaaC – Terraform, ARM and Bicep. Job Description: Provide expertise regarding Cloud Architecture for both infrastructure and applications in Azure. Defines technical direction and roadmap for Cloud migrations and managing the implementation and technical solutions. Applying Modern Cloud Architectural patterns such as Serverless and Container orchestration services whenever required Assist internal/external customers with re-architecting and migrating their applications for a container and micro-services platform. Documentation of solutions (e.g. architecture, configuration and setup). Support in orchestrating key resources and infusing key Infrastructure technologies and DevOps technologies (e.g. App Service, containers, serverless, cloud native, etc.) as appropriate. Provide effective knowledge transfer and upskilling to relevant customer personnel to ensure an appropriate level of future self-sufficiency. Understanding and knowledge of Azure VDI will be a plus point. Most importantly we are looking for someone who has deep knowledge on infra troubleshooting and monitoring. Someone who can read logs and get to the root cause of the issue. Qualifications BE / BTech or Equivalent Mandatory Certifications (Any two): AZ-104 / AZ-303 / AZ-304/ AZ-305 / AZ-500 Good to have MCSA/ MCSE Experience 8-12 Years in similar environment, managing similar kind of projects. Excellent Communication skills (Verbal and Written)
Posted 5 days ago
10.0 - 18.0 years
25 - 40 Lacs
Bengaluru
Work from Office
If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations from the job: Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry Required Domain Knowledge: B2B / B2C L2O Journey, specifically Order Capture or ePOS or eCommerce Experience in designing Order Capture capabilities as part of Customer Sales Journey Knowledge of Eligibility Checks, Product Configuration, Pricing, Payments, Customer Agreements Knowledge of Integration frameworks and APIs Technical Knowledge: Understands Product catalogue modelling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix Understanding of Sales Order structure & operations Understanding of product instance life cycle and operations Promotion & discount configuration & management, contract Understanding of Device Sale Models, Appointments, Instalment Plans Having experience in analysing the internal & external integration points and design, IA analysis. Experience in creation of System Processes using Visio or other UML Tools Knowledge of PL/SQL , Java Knowledge of Agile / Waterfall Methodologies Good to have: Basic Knowledge of web technologies Design experience on eCommerce applications Key features in Point of sale journey Knowledge in Omni-channel, Multi-channel flow Marketing Catalog integration Understanding of RESTful web services, Single Page Application deployment, Micro services Relevant Experience: Min. Bachelor's degree or equivalent combination of education and experience; IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Roles and Responsibilities Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry
Posted 5 days ago
8.0 - 12.0 years
30 - 45 Lacs
Bengaluru
Work from Office
Job Summary We are looking for a motivatedSenior Professional Services Engineerto join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide Level 4support to our customers by responding to Incidents, working on Service Requests, Problem Management, Infrastructure Improvements and planning and performing NetApp ONTAP upgrades. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. Job Requirements Experienced in NetApp Storage (Deploying and administering NetApp Storage – CDOT and 7-Mode, Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools – On Command Unified Manager/ Performance Manager/ Insight, Managing backup integration with NetApp technologies); Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, Snap Mirror, IntelliSnap) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning. A thorough understanding of other components in the infrastructure stack – compute, virtualization and networks: (NetApp/Cisco Flex pod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault); Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks); Knowledge in ITIL methodologies: change, incident, problem and configuration management; Understanding of outsourcing/managed service and Cloud industry; ITIL Fundamentals certification (desirable); Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms; Windows server and related Microsoft technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous; Experience in Linux System Administration Experience or Knowledge in other NetApp technologies like CVO, Storage GRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Data sense & Amazon FSxN for ONTAP would be highly regarded Working knowledge of hyperscalers – AWS, GCP, Azure. Good to have Associate or Expert level cloud certifications like AWS Certified Solutions Architect Associate/Professional, Google Associate Cloud Engineer or Professional Cloud Architect, Azure Administrator or Architect. Education Typically requires a minimum of 10 years of related experience with a bachelor’s degree, and preferably 12-14 years; or 8-10 years and a master’s degree; or a PhD with relevant professional experience; or equivalent combination of professional education/training and applicable work experience.
Posted 6 days ago
5.0 - 8.0 years
25 - 30 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
- Design, develop & maintain playbooks within Cortex XSOAR - Integrate security tools & threat intelligence sources with XSOAR - Implement & manage security alerts using XSIAM, SIEM & SOAR platforms - Fine-tune & optimize securty automation processes Required Candidate profile Exp. : 6+ yrs CTC : Upto 30 Lacs Location : Remote WFH (1 Opening) / Central Mumbai WFO (2 Open) Comm. Skills - Excellent Strong in Cortex XSOAR along with automation and XSIAM, SOAR, and SIEM tools.
Posted 6 days ago
5.0 - 8.0 years
15 - 30 Lacs
Bengaluru
Work from Office
Job Summary Support Account Manager: Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. This opportunity is located in Mumbai, India. Job Requirements Job Requirements - Proven ability to manage complex, high pressure situations, staying focused on the right priority and effectively handle time-management - In-depth technical knowledge in Storage and/or Virtualization Technology or the ability to quickly acquire this knowledge. Sufficient technical skills to obtain NCDA certification. - Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment - Understand ARS risks and SP parameters and able to articulate meaning to customer - Able to influence and drive actions with customers (influence, negotiate), able to independently prepare and deliver SAM Service Review Meetings - Able to independently drive escalations, involving higher level support management at NetApp, ease of interaction with EPS - Able to work as buddy for new hires, coach on standard job tasks - Able to participate and contribute in cross-functional teams and subject matter expert teams - Able to participate/contribute to initiatives and training to develop an areas of specialization - Have an understanding of storage market developments and storage service gaps - Ability to integrate diverse perspectives in critical situations to aid issue resolution Education Typically requires a minimum of 5-8 years of related experience with a Bachelor’s degree in Computer Science, Electrical Engineering, or related field; or 3--5 years and a Master’s degree; or equivalent combination of relevant education/training and applicable professional work experience.
Posted 6 days ago
3.0 - 5.0 years
9 - 19 Lacs
Mumbai
Work from Office
Job Summary Support Account Manager: Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients. Ensures quality service and operational performance within the parameters of program and delivery standards. Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business. Job Requirements - Proven ability to manage complex, high pressure situations, staying focused on the right priority and effectively handle time-management - In-depth technical knowledge in Storage and/or Virtualization Technology or the ability to quickly acquire this knowledge. Sufficient technical skills to obtain NCDA certification. - Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment - Understand ARS risks and SP parameters and able to articulate meaning to customer - Able to influence and drive actions with customers (influence, negotiate), able to independently prepare and deliver SAM Service Review Meetings - Able to independently drive escalations, involving higher level support management at NetApp, ease of interaction with EPS - Able to work as buddy for new hires, coach on standard job tasks - Able to participate and contribute in cross-functional teams and subject matter expert teams - Able to participate/contribute to initiatives and training to develop an areas of specialization - Have an understanding of storage market developments and storage service gaps - Ability to integrate diverse perspectives in critical situations to aid issue resolution Education Typically requires a minimum of 3-5 years of related experience with a Bachelor’s degree in Computer Science, Electrical Engineering, or related field; or equivalent combination of relevant education/training and applicable professional work experience.
Posted 6 days ago
2.0 - 7.0 years
8 - 16 Lacs
Hyderabad
Hybrid
Role Value Proposition: The Full Stack Software Engineer will play a crucial role in developing and implementing cloud-native software solutions and AI-driven applications. This position requires a blend of front-end and back-end development skills, along with a strong understanding of cloud platforms and AI technologies. The engineer will work closely with cross-functional teams to deliver high-quality, scalable, and secure software solutions that drive business value and innovation. Job Responsibilities: - Participates in the creation of architectural specifications, ensuring feasibility, functionality, and integration with existing systems/platforms. Leads the collection and documentation of user requirements as well as the development of user stories and estimates into technology solutions for product features, in collaboration with Product Owner Responsible for detailed technical design and development of applications/platforms. May partner with Product owner in planning. (Full Stack) Responsible for development using multiple technology stack capabilities (Front/Back End, API, Database Management, Hosting technologies, etc.). Responsible for development of specific software/platform components. Reviews solution designs and related code. Investigate and resolve production management incidents, problems, and service requests. - Responsible for prioritizing problems, incidents, and service requests, may lead or manage the process with the Product Owner. Identifies and implements operating efficiency solutions for specific product features. Assists in upgrading or patching applications/platforms as needed. Gain awareness of trends and issues in technical expertise, potential new technologies or technology opportunities to champion the customer. Experience: - 2+ years of hands-on experience in NET 6 or up, Azure cloud, C#, python, Angular Knowledge and skills: App Dev Language: .NET 6 or Up,Azure cloud Python , Angular Data Management: Database (SQL Server DB), APIs (Kong, APIC, APIM) Development & Delivery Methods: Agile (Scaled Agile Framework) DevOps and CI/CD: Containers (Azure Kubernetes), CI/CD (Azure DevOps, Git), Scheduling Tools (Azure Scheduler) Development Tools & Platforms: IDE (GitHub Copilot, VSCODE, IntelliJ), Cloud Platform (Microsoft Azure) Security and Monitoring: Secure Coding (Veracode), Writing and executing automated tests -- Using Java and Java script, Selenium, and using test automation framework"
Posted 6 days ago
7.0 - 12.0 years
12 - 14 Lacs
Bengaluru
Work from Office
SUMMARY Job Role: .NET with Azure Professionals Experience: 7+ years Location: PAN INDIA Primary Requirements: Minimum 5 years of hands-on experience in .NET with Azure development Proficiency in .NET development Familiarity with cloud services for application deployment and integration, including databases, message queuing, and secret management storage & retrieval (experience with any cloud provider is acceptable; AWS experience is a plus) Knowledge of message queuing services such as Kafka, RabbitMQ, etc. Experience with TDD, unit testing, and integration testing Proficiency in SQL and NoSQL datastores Strong understanding and practical application of SOLID principles Understanding of CI/CD processes (experience not required, but a basic understanding of delivering code from development to production is necessary) Nice - to-Have: Experience working with observability tools Familiarity with online payment processing Requirements Requirements: Minimum 7 years of relevant experience Strong .NET development experience Experience in cloud services for application deployment and integration Knowledge of message queuing services such as Kafka, RabbitMQ, etc. Experience with TDD, unit testing, and integration testing Proficiency in SQL and NoSQL datastores Understanding and practical application of SOLID principles Basic understanding of CI/CD processes
Posted 6 days ago
7.0 - 12.0 years
5 - 15 Lacs
Bengaluru
Work from Office
DEVOPS Key Responsibilities: Strong experience with CI/CD tools, primarily GitHub Actions and Jenkins Design, implement, and maintain CI/CD pipelines for Python applications using GitHub Actions and Jenkins , ensuring robust build, test, and deployment processes. Manage and maintain cloud infrastructure on AWS and Azure , including provisioning, auto-scaling, monitoring, and cost optimization. Maintain deep hands-on expertise with containerization (Docker) and orchestration (Kubernetes). Collaborate with developers to implement Infrastructure as Code (IaC) using tools such as Terraform for consistent and scalable infrastructure provisioning. Python knowledge is preferred for writing automation scripts and improving CI/CD operational workflows Exposure to CI/CD for data platform services (e.g., data pipelines, analytics workflows) is a plus. Relevant certifications in AWS or Azure are highly preferable Monitor system health and performance, troubleshoot production issues , and ensure high availability of critical services. Required Skills Github Actions Jenkins AWS/ azure cloud Kubernetes Python scripting
Posted 6 days ago
10.0 - 15.0 years
40 - 45 Lacs
Bengaluru
Work from Office
AI/ML Architect Experience 10+ years in total, 8+ years in AI/ML development 3+ years in AI/ML architecture Education Bachelors/Masters in CS, AI/ML, Engineering, or similar Title: AI/ML Architect Location: Onsite Bangalore Experience: 10+ years Position Summary: We are seeking an experienced AI/ML Architect to lead the design and deployment of scalable AI solutions. This role requires a strong blend of technical depth, systems thinking, and leadership in machine learning , computer vision , and real-time analytics . You will drive the architecture for edge, on-prem, and cloud-based AI systems, integrating 3rd party data sources, sensor and vision data to enable predictive, prescriptive, and autonomous operations across industrial environments. Key Responsibilities: Architecture & Strategy Define the end-to-end architecture for AI/ML systems including time series forecasting , computer vision , and real-time classification . Design scalable ML pipelines (training, validation, deployment, retraining) using MLOps best practices. Architect hybrid deployment models supporting both cloud and edge inference for low-latency processing. Model Integration Guide the integration of ML models into the IIoT platform for real-time insights, alerting, and decision support. Support model fusion strategies combining disparate data sources, sensor streams with visual data (e.g., object detection + telemetry + 3rd party data ingestion). MLOps & Engineering Define and implement ML lifecycle tooling, including version control, CI/CD, experiment tracking, and drift detection. Ensure compliance, security, and auditability of deployed ML models. Collaboration & Leadership Collaborate with Data Scientists, ML Engineers, DevOps, Platform, and Product teams to align AI efforts with business goals. Mentor engineering and data teams in AI system design, optimization, and deployment strategies. Stay ahead of AI research and industrial best practices; evaluate and recommend emerging technologies (e.g., LLMs, vision transformers, foundation models). Must-Have Qualifications: Bachelors or Master’s degree in Computer Science, AI/ML, Engineering, or a related technical field. 8+ years of experience in AI/ML development, with 3+ years in architecting AI solutions at scale. Deep understanding of ML frameworks (TensorFlow, PyTorch), time series modeling, and computer vision. Proven experience with object detection, facial recognition, intrusion detection , and anomaly detection in video or sensor environments. Experience in MLOps (MLflow, TFX, Kubeflow, SageMaker, etc.) and model deployment on Kubernetes/Docker . Proficiency in edge AI (Jetson, Coral TPU, OpenVINO) and cloud platforms (AWS, Azure, GCP). Nice-to-Have Skills: Knowledge of stream processing (Kafka, Spark Streaming, Flink). Familiarity with OT systems and IIoT protocols (MQTT, OPC-UA). Understanding of regulatory and safety compliance in AI/vision for industrial settings. Experience with charts, dashboards, and integrating AI with front-end systems (e.g., alerts, maps, command center UIs). Role Impact: As AI/ML Architect, you will shape the intelligence layer of our IIoT platform — enabling smarter, safer, and more efficient industrial operations through AI. You will bridge research and real-world impact , ensuring our AI stack is scalable, explainable, and production-grade from day one.
Posted 6 days ago
3.0 - 8.0 years
5 - 10 Lacs
Ahmedabad
Work from Office
Grade Level (for internal use): 10 Segment: S&P Global Market Intelligence The Role: Sr. Software Engineer (.Net full stack developer) The Team: You will work with a team of intelligent, ambitious and hard-working software professionals recruited from reputed universities and industries. The team is responsible for the architecture, design, development, quality and maintenance of the next-generation real-time financial data web platform. Other responsibilities include transforming product requirements into Technical Design/ Implementation & writing technical requirements. The Impact: Would you like to be part of the team that builds next generation financial data products & platform? Join us and contribute significantly to the growth of the firm by: Developing innovative functionality in existing and new products Supporting and maintaining high revenue productionized products Achieve the above intelligently and economically using best practice Whats in it for you: This is the place to hone your existing software development skills while having the chance to become exposed to latest cutting-edge technologies available in the market. Alongside you get opportunities to: Work with a skilled team while shaping the future of our products. Build a next generation (UI & Backend) financial product that consumers can rely on in order to take their financial decisions. Expand experience with modern cutting-edge technologies like ReactJs, NodeJs, Microservices, DevOps, and cloud technologies. Willingness to learn & master new technologies. We cross train team members, for versatile Full Stack experience. Responsibilities: Complete SDLC: Architecture, design, development and support of tech solutions Active participation in all scrum ceremonies, follow AGILE best practices effectively. Play a key role in the development team to build high-quality, high-performance, scalable code Produce technical design documents and conduct technical walkthroughs Document and demonstrate solutions using technical design docs, diagrams and stubbed code Work collaboratively with business partners to understand and clarify requirements. Collaborate effectively with technical and non-technical stakeholders Design and develop industry-leading applications. Respond to and resolve production issues. Implement procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results, integrating next-generation technologies into the strategy Guide and mentor team members through the project and software development cycle to deliver comprehensive solutions Be part of a culture to continuously improve the technical design and code base Perform unit testing of application code and fix errors. Basic Qualifications: A minimum of 3+ years of Full STACK significant experience in application development. C#, .Net, SQL Server, MVC, WEB API, MVVM, JavaScript frameworks (JQuery, Require.js, Knockout.js/ Angular.js, React.js) Proficient with software development lifecycle (SDLC) methodologies like Agile, Test-driven development Familiarity with frameworks such as ReactJS, AngularJS, Durandaljs, Backbonejs, Knockoutjs and Bootstrap.js Knowledge of Microservice architecture & cloud technologies. Good experience with developing solutions involving relational database technologies on SQL Server platform, stored procedure programming experience using Transact SQL. Bachelor's/ PG degree in Computer Science, Information Systems or Engineering is required Excellent knowledge of system architecture, object-oriented design, and design patterns. Excellent Analytical and communication skills are essential, with strong verbal and writing proficiencies Excellent hands-on experience with .Net frameworks Experience performing object-oriented design and building backend applications with REST API services using .net core. You have proven hands-on SQL Server/ Database experience. Preferred Qualifications: Hands experience in ReactJS Proficiency in the development environment, including IDE, web & application server,GIT,Continuous Integration, unit-testing tool and defect management tools. Knowledge of Microservice architecture & cloud technologies. Benefits: Health & Wellness: Health care coverage designed for the mind and body. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
Posted 6 days ago
18.0 - 21.0 years
35 - 65 Lacs
Hyderabad
Work from Office
Job Summary We are seeking a highly experienced Principal Architect with 18 to 21 years of experience to join our team. The ideal candidate will possess expertise in AWS Redhat Openshift Spring Boot and Java. This hybrid role requires a deep understanding of cloud technologies and software development. The position offers a day shift with no travel requirements. Responsibilities Lead the design and development of complex cloud-based solutions using AWS and Redhat Openshift Oversee the implementation of scalable and secure applications using Spring Boot and Java Provide technical guidance and mentorship to development teams to ensure best practices are followed Collaborate with cross-functional teams to define technical requirements and deliver high-quality solutions Ensure the architecture aligns with business goals and industry standards Conduct code reviews and provide constructive feedback to improve code quality Develop and maintain architectural documentation to support ongoing development and maintenance Evaluate and recommend new technologies and tools to enhance the development process Troubleshoot and resolve technical issues in a timely manner Participate in project planning and provide accurate estimates for development tasks Ensure the security and compliance of applications by implementing best practices and standards Communicate effectively with stakeholders to provide updates on project progress and technical challenges Contribute to the continuous improvement of development processes and methodologies Qualifications Must have extensive experience with AWS and Redhat Openshift Should possess strong expertise in Spring Boot and Java Must have a proven track record of leading complex projects and delivering high-quality solutions Should have excellent problem-solving skills and the ability to troubleshoot technical issues Must have strong communication skills and the ability to work effectively with cross-functional teams Should have experience with architectural documentation and best practices Must be able to mentor and guide development teams to ensure best practices are followed. Certifications Required AWS Certified Solutions Architect Red Hat Certified Specialist in OpenShift Application Development
Posted 6 days ago
6.0 - 8.0 years
27 - 42 Lacs
Chennai
Work from Office
Job Summary We are seeking a Technical Lead with 6 to 8 years of experience in Spring Boot and Java for a hybrid work model. The ideal candidate will be responsible for overseeing technical projects ensuring high-quality code and collaborating with cross-functional teams to deliver impactful solutions. This role does not require travel and operates during day shifts. Responsibilities Oversee the development and implementation of technical projects using Spring Boot and Java. Ensure high-quality code by conducting regular code reviews and providing constructive feedback. Collaborate with cross-functional teams to design develop and deploy scalable applications. Provide technical guidance and mentorship to junior developers to enhance their skills and knowledge. Lead the troubleshooting and resolution of complex technical issues to ensure smooth project execution. Coordinate with stakeholders to gather requirements and translate them into technical specifications. Maintain up-to-date knowledge of industry trends and emerging technologies to drive innovation. Develop and maintain technical documentation to support ongoing development and maintenance efforts. Ensure adherence to best practices and coding standards to maintain code quality and consistency. Participate in agile development processes including sprint planning daily stand-ups and retrospectives. Optimize application performance and scalability through effective design and coding practices. Contribute to the continuous improvement of development processes and tools to enhance productivity. Communicate effectively with team members and stakeholders to ensure alignment and clarity on project goals. Qualifications Possess strong experience in Spring Boot and Java with a deep understanding of their frameworks and libraries. Demonstrate proficiency in designing and developing scalable high-performance applications. Exhibit excellent problem-solving skills and the ability to troubleshoot complex technical issues. Show strong collaboration and communication skills to work effectively with cross-functional teams. Have a solid understanding of agile development methodologies and practices. Be familiar with version control systems such as Git and continuous integration/continuous deployment (CI/CD) pipelines. Display a proactive attitude towards learning new technologies and staying updated with industry trends. Hold a bachelors degree in Computer Science Information Technology or a related field. Nice to have experience with cloud platforms such as AWS or Azure to enhance application deployment and scalability. Demonstrate the ability to write clean maintainable and efficient code. Show experience in leading technical projects and providing mentorship to junior developers. Have a strong understanding of software development life cycle (SDLC) processes and best practices. Possess excellent organizational and time management skills to handle multiple tasks and priorities effectively. Certifications Required Certified Spring Professional Oracle Certified Professional Java SE Programmer
Posted 6 days ago
5.0 - 8.0 years
15 - 21 Lacs
Bengaluru
Work from Office
About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world's cloud security leader. We are looking for a Product Support Engineer III to join our team. In this role, you will become the 'go-to' person for consulting with enterprise customers. You will be reporting to Sr Manager, Product Support. You will be responsible for: Providing second-line support to debug security/network issues and assisting customers with testing and troubleshooting alongside Engineering Understanding the customer use-cases to provide input on product and code changes throughout the product cycle Creating entries in our technical support online database to document incident resolutions accurately, especially those not found in our knowledge base Assisting in creating training programs and fostering a team environment by supporting the professional growth of colleagues Mentoring other engineers on advanced troubleshooting, debugging, and case management skills What We're Looking for (Minimum Qualifications) At least 4+ years of experience and good understanding of HTTP and TCP/IP Network transformation technologies such as MPLS, SD-WAN or WAN Optimization The ability to read packet captures Troubleshooting knowledge, design and implementation experience What Will Make You Stand Out (Preferred Qualifications) A background in Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, and VPNs A vendor certification such as CCNA or equivalent of it Strong knowledge of web security, network infrastructure, proxies, NGFW, VPNs, and firewalls #LI-Hybrid #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Posted 6 days ago
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