6 - 12 years

6 - 12 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Preferred Experience:

  • As an L2 cloud engineer, Should have good understanding of cloud platform, networking, and storage principleswith focus on Azure.
  • Cloud administration, maintenance, and troubleshooting experience.
  • Proficiency with PowerShell scripting. Knowledge of IaC/DevOps is expected.
  • Able to provide shift hours support at L1 level
  • Experience in updating KB articles and SOPs/Run-books
  • Work independently on cloud platform level issues & ability to troubleshoot towards resolution.
  • Well experienced in handling service requests, change requests & Problem tickets.
  • Ability to work with vendor team for any backend platform issues and prepare root cause analysis.
  • Passion for delivering timely and outstanding customer service
  • Great written and oral communication skills with internal and external customers

Basic Qualifications:

  • 4+ years of overall operational experience
  • 2+years of Azure/AWS experience
  • 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model

Preferred Certifications:

  • Azure Fundamentals/Administrator Associate
  • AWS Cloud Practitioner/SysOps Administrator
  • Four Year BS/BA in Information Technology degree or equivalent experience

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