Job
Description
Our mission is to deliver services that matter and achieve and sustain operational excellence. You will be at the heart of fullfilling our mission by bringing your software development experience to the table to own and help ourvision of engineering reliability end to end. You will design and implement continuous improvement of themanagement, design, and function of our operational environments to achieve speed and reliability to enablebusiness agility and happy users. Unlike anywhere else in the industry, we are creating roles and teams thatcombine deep software knowledge with operations to drive unmatched service reliability. You will be part of our technology organization and have a great opportunity to work across various parts of Client, including our development teams and other stakeholders to drive reliabilty upstream in the application lifecycle and across our operational environments. Technical expertise is critical in order to imagine and drive technical improvements across our database, networking, and infrastructure teams, and to partner with our application teams, implementing more robust and performant applications for our internal solutions and business solutions (Tax, Audit, Consulting, Finance and Advisory Services). You should be someone excited with the challenge of bringing new thinking to operations and is passionate about imaginging and implementing improvements and relentlessly pursues excellence, is a deep and broad technical expert, and can build trusting relationships across teams. It's a new and exciting role to drive our organization further in world class operations. Role Specific Responsibilities Education: Bachelor's Degree, preferably in engineering or related Develop templates to automate infrastructure provisioning on Microsoft Azure using scripting language of your choice. Participate in troubleshooting investigations to bring quicker issue resolution complex problems impacting our end users. Design implement continuous improvements to monitoring mechanisms. Engage in application performance analysis and system tuning, and capacity planning Work with architechts to design solutions for business needs. Identify problems relating to mission critical services and implement automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions. Minimize manual involvement by designing implementing continuous improvements that create an operating environment, including the development of new tools, dynamically monitoring, alerting, automated self-healing recovery Own the day-to-day health, uptime, monitoring, and reliability of services and server infrastructure Drive continuous improvement in the Azure platform by incorporating feedback. Enthusiastic, self-motivated, and a great teammate. Qualifications Strong experience with experience on Azure technologies (Compute, network, storage and data combination or any one skill) : IAAS and PAAS > VM creations, networks(vnet, traffic manager, load balancer, application gateway ), App services configuration. Function app/ storage account/ cdn/ logic apps/ azure key vault/dns/ Azure Site Recovery/ VM Sizing Should have strong working knowledge of Web technologies. Good experience with Windows platform, IIS Webapplications hosting Good experience with any scripting language (PowerShell/Python/others Working knowledge of SharePoint On premises, SharePoint Online, Office 365 and Azure, Azure Active Directory, MFA, and/or other directory services Good understanding of database technologies (SQL/Cosmos/Mongo/PostGreSQL), Backups and recovery, Experience in designing and configuring high availability for web applications. Excellent at building relationships across teams Firm sense of accountability and ownership Desire to understand our businesses and users Understanding of the Reliability and configuration management principles Understanding of the concepts and principles behind DevOps, SRE, CICD, Agile, Lean, etc. Specialized Competencies Competency Proficiency Level Understands Technology Design Implementation Advanced Understands Cloud Architecture Foundation to Advanced Understands Systems Architecture Foundation Understands Technology and How it Supports Business Needs Advanced Understands Business Functions / Departments as they Relate to Technology Packages Foundation Understands Operational Solutions Advanced Understands Transition Knowledge Transfer Advanced Understands Technical Trends Best Practices Foundation
