Cloud Engineer

Job Description

Exp :- 5-11 Years Work Location :- Bangalore ( Embassy Tech Village) Preferred Technical Skill Amazon Connect : Connect Flow : Essential for designing and managing contact flows. Lex, Polly, Comprehend : Useful for integrating AI-driven features like chatbots, text-to-speech, and sentiment analysis. AWS Services :: Kinesis : For real-time data streaming. Lambda : For serverless computing and executing code in response to events. Athena : For querying data stored in S3 using SQL. CloudWatch : For monitoring and logging. S3 : For scalable storage solutions Basics of Telephony Systems : Understanding how telephony works is crucial for managing call flows and ensuring smooth operations. Amazon Bedrock : For leveraging generative AI capabilities. Integration with Applications : API (Rest, GraphQL) : For connecting with various applications and services. Workforce Management (WFM) : For managing staff schedules and performance. Softphone Configuration : For setting up virtual phone systems Scripting Languages :: NodeJs,Python, Java : For developing custom solutions and integrations. Database : DynamoDB, Postgres : For managing data storage and retrieval.