Client Support Associate

0 years

1 - 2 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Interaction:

· Answer customer questions by phone or email about their investments, account details, and transactions.

· Help customers fix issues with their accounts, transactions, or statements.

· Start calls with a friendly greeting and make things easy for customers by working with the OPS team and asking the right questions.

Issue Resolution:

· Fix complaints and mistakes quickly.

· Work with internal teams, fund houses, and banks to solve customer problems smoothly

Customer Relationship Management:

· Build good relationships with clients by giving timely help and updates.

· Follow up on pending transactions and documents to keep things moving smoothly.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

Expected Start Date: 15/08/2025

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