Client Success & Project Coordinator

As a Client Success & Project Coordinator at Kriti Digital Solutions, your role will involve managing digital projects from client onboarding to delivery, ensuring seamless communication, timely execution, and long-term client satisfaction. You will be instrumental in facilitating collaboration between sales, marketing, and development teams to guarantee quality project delivery and foster enduring client relationships. Key Responsibilities: - Coordinate and oversee multiple digital marketing and web development projects concurrently. - Serve as the primary point of contact for clients, internal teams, and management. - Ensure adherence to project timelines, deliverables, and budgets. - Collaborate with the sales team for client onboarding, proposal preparation, and project handovers. - Cultivate strong client relationships to drive retention and identify upselling opportunities. - Utilize project management tools such as ClickUp, Asana, Trello, or similar platforms for tracking progress. - Conduct regular client review calls and maintain consistent communication. - Analyze project performance to pinpoint areas for enhancement. Qualifications: - Minimum of 2 years of experience in an IT Development or Digital Marketing Agency. - Profound understanding of digital project lifecycles (websites, apps, or marketing campaigns). - Exceptional communication and client management skills. - Proficiency in project management or CRM tools. - Strong multitasking, organizational, and follow-up capabilities. - Positive, solution-oriented mindset with a commitment to meeting deadlines and achieving results. At Kriti Digital Solutions, you will have the opportunity to: - Work with an ISO-certified, MSME-recognized, and Meta Verified digital agency. - Engage in diverse projects spanning branding, IT, and digital marketing realms. - Be part of a collaborative team culture that offers growth prospects. - Receive a competitive salary along with performance-based incentives. To apply for this position, kindly send your resume to akshay@kritidigital.com or contact +91 9258472447. Visit our website at www.kritidigital.com for more information.,