Client Servicing Executive/Manager

🌟 Client Servicing: Manager/Executive Role

• Client Relationship Management:

  Serve as the

  main point of contact

  for clients, fostering long-term strategic relationships (Manager: often focusing on key accounts).

  Understand objectives

  and brand guidelines, ensuring high client satisfaction and prompt issue resolution.

• Project Leadership & Coordination:

  (Manager:

  Lead

  the project team; Executive:

  Execute

  tasks). Translate briefs into actionable plans. Coordinate strictly with creative, production, and operations teams to

  ensure seamless delivery

  of events and campaigns on time and budget.

• Financial Oversight & Planning:

  Prepare detailed proposals, secure cost estimates, and manage project profitability. (Manager: Oversee

  overall budget

  ; Executive: Assist with

  invoicing/documentation

  ). Ensure adherence to all financial and quality standards.

• Business Growth:

  Proactively identify and secure

  upselling/cross-selling opportunities

  within existing accounts. (Manager: Lead pitches and contribute to

  business strategy

  ).

• Key Skills:

  Requires strong

  communication, presentation,

  and

  organizational skills

  . Must be proficient in MS Office and have proven experience in an agency, marketing, or event management environment.