Client Servicing Executive

Client Servicing Executive / Manager

Location: Goregaon, Mumbai
Company: Pentacle Designing Solutions Pvt. Ltd.
www.pentacledesigns.comLinkedIn - Pentacle Designs

About Us

Pentacle is a specialized healthcare advertising agency with deep expertise in pharmaceuticals, life sciences, medical devices, and consumer health products.
As a full-service creative agency, we offer end-to-end branding, marketing, and communication solutions tailored to the healthcare industry.

Driven by our five core values — Vision, Creativity, Research, Integrity, and Communication — we transform complex medical information into creative, compliant, and impactful campaigns.

If you’re passionate about healthcare, creativity, and meaningful brand storytelling, Pentacle offers a collaborative and growth-oriented environment where your ideas truly matter.

Role Overview

As a Client Servicing Executive/Manager, you’ll be the key link between clients and our internal teams. You’ll manage client relationships, oversee project delivery, and help grow business through exceptional service and strategic support.

Key Responsibilities

• Act as the primary point of contact for clients and manage day-to-day communication.
• Understand client needs and ensure timely, high-quality delivery of creative and marketing projects.
• Coordinate with creative, design, and strategy teams to meet project goals and deadlines.
• Prepare quotations, proposals, and reports for clients as required.
• Build and maintain strong, long-term relationships to encourage repeat business.
• Identify opportunities for account growth and process improvement.
• Track market trends and share insights to support brand and service development.

Requirements

• Graduate/Postgraduate in Marketing, Communication, or related field.
• 1–5 years of experience in client servicing/account management (preferably in advertising, branding, or healthcare communication).
• Excellent communication and interpersonal skills.
• Strong organizational, coordination, and multitasking abilities.
• Proactive, detail-oriented, and able to work in a fast-paced environment.

Job Type: Full-time
Work Mode: On-site (Goregaon, Mumbai)

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Paid sick time
• Provident Fund
• Work from home

Work Location: In person