Client Servicing Executive

Parvi Media Private Limited

1 - 31 years

3 - 5 Lacs

Dadar West, Mumbai/Bombay

Posted:1 day ago| Platform: Apna logo

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Skills Required

service coordination management communication

Work Mode

On-site

Job Type

Full Time

Job Description

Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Coordination across functions to check campaign requirements are met Providing client satisfaction through proper assistance on products and services. Expediting serious issues to management toward prompt resolution. Building positive client relations by checking in regularly and following up on active processes. Maintaining client records and documenting processes. Identifying potential client services concerns and facilitating proactive intervention steps. Keeping track of new products on offer, as well as emerging trends in client services. Recommending product improvements based on client services feedback.

More Jobs at Parvi Media Private Limited

Client Servicing Executive

Dadar West, Mumbai/Bombay

1.0 - 31.0 yrs

INR 3 - 5 Lacs

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Parvi Media Private Limited

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Client Servicing Executive