Client Servicing Executive

BE World is seeking a dynamic and client-focused Client Services Executive to serve as the primary point of contact for our clients. The ideal candidate will have exceptional communication and interpersonal skills, a strong understanding of media and marketing principles, and a passion for delivering exceptional service and results to clients.

Responsibilities:

• Client Relationship Management:
• Build and maintain strong, long-lasting relationships with clients, serving as their trusted advisor and advocate within BE World.
• Understand client needs, objectives, and challenges, proactively identifying opportunities to add value and exceed expectations.
• Project Coordination and Management:
• Serve as the main point of contact for client inquiries, requests, and feedback, ensuring timely and accurate responses and resolution of issues.
• Coordinate project timelines, deliverables, and resources, liaising with internal teams to ensure client expectations are met or exceeded.
• Campaign Strategy and Planning:
• Collaborate with clients to develop comprehensive marketing and media strategies aligned with their business goals and objectives.
• Provide strategic recommendations and insights to clients, leveraging industry knowledge and best practices to optimize campaign performance and results.
• Campaign Execution and Optimization:
• Oversee the execution of client campaigns, monitoring performance, analyzing data, and identifying opportunities for optimization and improvement.
• Work closely with internal teams, including marketing, creative, and digital, to ensure seamless execution and delivery of client projects.
• Account Growth and Business Development:
• Identify opportunities for account growth and expansion, upselling additional services and solutions to meet client needs and objectives.
• Actively seek referrals and new business opportunities from existing clients, leveraging relationships and client satisfaction to drive business growth.
• Reporting and Analysis:
• Prepare and deliver regular performance reports to clients, summarizing key metrics, insights, and recommendations for optimization and future strategy.
• Use data-driven insights to evaluate campaign effectiveness, identify trends, and inform strategic decision-making and client recommendations.

Requirements:

• Bachelor's degree in Marketing, Communications, Business, or related field.
• Proven experience 2-3 years in client services, account management, or related roles within the media, marketing, or advertising industry would be a plus .
• Strong communication and interpersonal skills, with the ability to build rapport, communicate effectively, and foster positive relationships with clients and internal teams.
• Excellent project management abilities, with the ability to prioritize tasks, manage timelines, and deliver results in a fast-paced, deadline-driven environment.
• Strategic thinker with a proactive approach to problem-solving and decision-making, able to anticipate client needs and provide solutions and recommendations accordingly.
• Ability to thrive in a collaborative team environment, working effectively with cross-functional teams and stakeholders to achieve shared goals and objectives.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and project management tools.
• Knowledge of media and marketing principles, trends, and best practices, with a passion for staying informed about industry developments and innovations.

Join BE World and be part of a dynamic team dedicated to delivering exceptional service and results to our clients. If you are a strategic thinker, relationship builder, and client-focused professional with a passion for media and marketing, we want to hear from you! Apply now to join our team as a Client Services Executive and make a meaningful impact with BE World.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Internet reimbursement
• Leave encashment

Work Location: In person