Client Service Executive

Job Title: Client Service Executive
Location: Okhla Phase-II, New Delhi
Experience: 1-3 Years
Industry: Event Management
Employment Type: Full-Time

About Us:

We are a leading event management company known for crafting impactful, memorable events for top-tier clients. Our dynamic team is passionate, creative, and driven by a desire to deliver excellence.

Key Responsibilities:

• Serve as the primary point of contact between clients and the internal team.
• Understand client requirements thoroughly and translate them into actionable briefs for internal departments.
• Coordinate end-to-end event planning — from proposal to execution — ensuring timelines and client expectations are met.
• Handle client queries, feedback, and ensure prompt resolutions to ensure high satisfaction levels.
• Regularly update clients with project progress, changes, and approvals.
• Support the creation of pitch decks, presentations, and event-related documentation.
• Work closely with creative, production, and logistics teams to ensure seamless execution.
• Attend client meetings, site recces, and on-ground event execution when required.

Required Skills & Qualities:

• Excellent verbal and written communication skills.
• A pleasing personality with strong interpersonal and relationship-building abilities.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Problem-solving mindset with a proactive approach.
• Attention to detail and client-centric mindset.
• Basic understanding of event management processes.

Mandatory Requirements:

• Fluency in English and Hindi.
• Impeccable grooming and presentation.
• Confidence and professionalism while interacting with corporate clients.

Preferred Qualifications:

• Bachelor’s degree in Mass Communication, Marketing, Event Management, or related fields.
• Prior experience in event or advertising agencies will be an added advantage.

Job Type: Full-time

Benefits:

• Food provided
• Work from home

Schedule:

• Day shift
• Monday to Friday
• Morning shift

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person