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Jaggi Brothers
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Client Service Executive in Gurgaon

Client Service Executive in Gurgaon

Jaggi Brothers

0 years

0 Lacs

Gurgaon Haryana India

Posted:1 week ago| Platform:

Apply

Skills Required

service schedule dispatch documentation reports management tracking

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Schedule and dispatch service calls to engineers based on priority, location, and availability, while maintaining a service calendar or ticketing system
Serve as the primary point of contact for customer queries and complaints, and provide regular updates on job status and expected resolution times
Maintain accurate documentation, including service reports, job sheets, customer feedback, warranty details, and AMC records
Coordinate with service engineers and management, tracking field staff availability, movement, and performance
Manage the availability and readiness of spare parts and tools required for efficient service delivery

About Company: Welcome to our world, and thank you for taking the time to spend your valuable time with us. We have endeavored to provide you with the best and the most economical range in Ophthalmic / Optometric Instruments. All our products come with unique features that make them stand out from the competition.
We surely hope that you will consider the purchase of any one or more of the products mentioned herein and live in the new experience of buying with Jaggi. Our company is engaged in the manufacture and import of Ophthalmic equipment.

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Client Service Executive in Gurgaon